Nat at Acre Pharmacy is phenomenal. The whole team including Amy (our rep) is fantastic. But a special shout out to Nat who went above and beyond the call of duty. I’d recommend the team for all your... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
L'entreprise a répondu
Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
724 avis
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Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear that your first order went smoothly. We really appreciate your support
I would have given 5 stars but I keep…
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to.
Thank you for you reply below
Hopefully you’ll be able to ascertain if these are authentic or just an oversight.
15 août 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for taking the time to leave us your feedback. We’re sorry to hear you’ve been receiving so many emails from us - this definitely doesn’t sound right.
We’ve asked our team to look into what’s happening with the Merz communications and are working to get this corrected as soon as possible.
Thank you for bringing this to our attention, and we really appreciate your feedback. 😊
Quick and efficient service
Quick and efficient service. I placed my order rather late, almost on the evening and it arrived next day.
11 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your fantastic feedback! We’re thrilled to hear that you were impressed with the speed and efficiency of our service. We really appreciate your support and look forward to serving you again soon! 😊
Very efficient ordering process and…
Very efficient ordering process and lots of useful content on the website
2 août 2026
Réponse de ACRE Pharmacy
Thank you for your positive feedback! We’re delighted to hear that you found our ordering process efficient and our website content useful. We really appreciate you taking the time to share your experience.
It has taken a long time to get the…
It has taken a long time to get the account running, delivery was on the wrong day or missed even though we were there. We get way too many email both admin but also sales. I am sure it will be sorted but not great right now.
7 août 2026
Réponse de ACRE Pharmacy
Thank you for taking the time to share your feedback. We’re sorry that your experience with us hasn’t been as smooth as it should be.
We appreciate that the delays in getting your account up and running, the delivery issues and the volume of emails you’ve received have been frustrating. This certainly isn’t the experience we want for our customers.
We’re looking into the issues raised and are working with the relevant teams to make improvements.
Thank you for your patience and for giving us the opportunity to put things right. We really hope your experience improves from here and that we can provide the service you expected from us.
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the prompt service and delivery. We really appreciate you taking the time to share your experience, and we look forward to providing you with the same great service in the future!
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our team and are happy with our pricing. It’s lovely to know that we’ve been able to make things easy and provide you with the support you need. We really appreciate your kind words and continued support!
Best pharmacy for prices of which I’ve…
Best pharmacy for prices of which I’ve seen so far. Easy to sign up and order products. Very happy
6 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We’re really pleased to hear that you’re happy with our prices and found the sign-up and ordering process easy. We truly appreciate your support and look forward to assisting you again in the future!
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that you found our service fast and efficient. We really appreciate you taking the time to share your experience.
Great service and prompt delivery would…
Great service and prompt delivery would definitely use again
26 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're delighted to hear you were happy with our service and prompt delivery.
We really appreciate your support and look forward to helping you again in the future!
I now only use ACRE…
I've been really impressed with ACRE Pharmacy. Their website is easy to use, ordering prescriptions is quick and straightforward, and on the few occasions I've needed to contact customer services, they've been friendly, helpful and efficient. The whole process has been so much simpler than my previous provider that I've now switched all of my prescription ordering to ACRE. Highly recommended!
31 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with ACRE Pharmacy.
It's fantastic to know that you've found our website easy to use, our prescription ordering process quick and straightforward, and that our customer service team has been able to provide the friendly and efficient support you deserve. Hearing that you've chosen to switch all of your prescriptions to ACRE means a great deal to us.
Thank you again for your recommendation and for placing your trust in us. We look forward to continuing to support you.
Acre pharmacy fast delivery quality…
Acre pharmacy fast delivery quality products thanks
27 novembre 2025
Réponse de ACRE Pharmacy
Thank you so much for your lovely review! We're so pleased to hear that you were happy with our fast delivery and the quality of our products.
Your kind feedback means a lot to the whole team, and we're grateful that you chose ACRE Pharmacy.
Always happy to order from acre
Always happy to order from acre. Ive nit ordered from them in a while but received an amazing service & deliver on returning. Thank you
30 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your lovely review! We're delighted to welcome you back and are so pleased to hear that your recent experience lived up to your expectations.
It means a great deal to know you received amazing service and prompt delivery. Thank you for choosing ACRE Pharmacy again—we truly appreciate your continued support and look forward to helping you whenever you need us in the future!
Easy to use
Easy to use, great product selection and quick delivery. Customer service very helpful.
27 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We're delighted to hear that you found our website easy to use, enjoyed our product selection, and were pleased with our quick delivery.
It's also fantastic to know that our customer service team was able to help. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Réponse de ACRE Pharmacy
Thank you for your kind review! We're so pleased to hear you had a great experience with ACRE Pharmacy.
Réponse de ACRE Pharmacy
Thank you so much for your lovely review! We're delighted to hear that you found ordering quick and easy and that your delivery arrived promptly.
We really appreciate your feedback and are grateful you chose ACRE Pharmacy
Love Acre Pharmacy
Love Acre Pharmacy, always there to support and help; without Natalie being on the ball i may have completely missed an order that DPD lost! Thank you again Nat
30 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and for taking the time to leave us such a lovely review. We're delighted to hear that Natalie was able to help and catch the missing order before it became a bigger issue. We'll be sure to pass on your feedback to her - she'll really appreciate it! Thank you for choosing Acre Pharmacy, and we're always here if you need us.
Brilliant pharmacy always on hand to…
Brilliant pharmacy always on hand to answer any questions Nat is particularly responsive and so helpful. 100% recommend
30 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review and recommendation! We're so pleased to hear you've had such a positive experience with our team. Natalie will be delighted to know her responsiveness and support made a difference. We really appreciate your kind words and look forward to continuing to help whenever you need us.
Réponse de ACRE Pharmacy
Thank you for your kind review! We're so pleased to hear that Natalie was able to support you during your transition. We'll be sure to pass on your lovely feedback to her. Thank you for choosing Acre Pharmacy - we're always here to help whenever you need us.
Customer service was excellent
Customer service was excellent . My query was dealt with politely, promptly and professionally. Call back made to confirm outcome . So very happy . Thank you ACRE
20 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We're delighted to hear that your query was handled politely, promptly, and professionally, and that our follow-up gave you peace of mind. Providing excellent customer service is something we take great pride in, so it's lovely to know we met your expectations. Thank you for choosing Acre Pharmacy - we're always here to help.
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