Nat at Acre Pharmacy is phenomenal. The whole team including Amy (our rep) is fantastic. But a special shout out to Nat who went above and beyond the call of duty. I’d recommend the team for all your... Voir plus
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Lisez les avis des autres
I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
L'entreprise a répondu
Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
724 avis
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great experience with Acre…
I’ve had a great experience with Acre Pharmacy. They have a really good range of products to choose from, prices are very reasonable, and delivery is always quick and reliable. My orders have arrived the next day which is a huge help when running a busy clinic. Easy to order from and great service overall, highly recommend.
26 avril 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback and recommendation. We’re really pleased to hear that you’ve had such a positive experience with Acre Pharmacy. It’s great to know that our product range, pricing, and fast next-day delivery have been helpful in supporting your busy clinic. We work hard to make ordering as easy and reliable as possible, so your comments truly mean a lot to the team. We really appreciate your support and look forward to continuing to work with you.
Really responsive customer service
Really responsive customer service, prompt delivery with great prices
30 avril 2026
Réponse de ACRE Pharmacy
Thank you for your great feedback. We’re delighted to hear that you were happy with our responsive customer service, prompt delivery, and competitive prices. Providing a reliable and efficient service is very important to us, so we really appreciate you taking the time to share your experience. We look forward to supporting you again soon.
Recommend
A bit time consuming to register and upload documents but excellent there on after. Competitive prices and next day delivery. Would definitely use again.
27 avril 2026
Réponse de ACRE Pharmacy
Thank you for your honest feedback. We appreciate that the registration and document upload process can feel a little time consuming, but these steps are important to ensure we remain fully compliant and provide a safe service to all our customers. We’re really pleased to hear that your experience after registration was excellent and that you were happy with our competitive prices and next-day delivery. Thank you again for your support — we look forward to working with you again in the future.
Réponse de ACRE Pharmacy
Thank you for your feedback! We’re so glad to hear your delivery arrived quickly. We really appreciate your support and hope to assist you again soon. 💚
Natalie recently helped me with a…
Natalie recently helped me with a parcel that went missing, she was so helpful and understanding, very prompt and resolved the issue immediately.
Acre have been without doubt the best pharmacy I have used for my clinic supplies.
Many thanks
14 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your thoughtful feedback! We’re really pleased to hear that Natalie was able to help resolve the issue with your missing parcel so quickly and with such care and understanding.
It means a great deal to know that Acre has been the best pharmacy you’ve used for your clinic supplies—we truly appreciate your trust and support. We’ll be sure to pass along your kind words to Natalie as well.
Many thanks again! 💚
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We’re so glad to hear your order was placed smoothly and that our team came across as kind and supportive. It means a lot to us, and we truly appreciate your support. 💚
Réponse de ACRE Pharmacy
Thank you for your kind feedback! We’re so pleased to hear that you found our customer service team helpful and that your delivery arrived quickly. We really appreciate your support and look forward to assisting you again in the future. 💚
Beth at Acre Pharmacy has been…
Beth at Acre Pharmacy has been outstanding in every interaction and absolutely deserves a 5‑star review. Her communication is always clear, proactive and friendly, turning complex prescription and delivery issues into something straightforward and stress‑free.
She consistently goes the extra mile: double‑checking addresses, adding detailed notes for the pharmacy, arranging replacements and collections promptly, and keeping me fully updated at every stage.
Beth pairs professionalism with genuine kindness and a strong patient‑first attitude, and I feel very fortunate to have her supporting my patients’ care.
8 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear about your positive experiences with Beth—she truly embodies the level of care, professionalism, and dedication we strive to provide.
It’s wonderful to know that her clear communication and proactive approach have made such a difference, especially when navigating more complex prescription and delivery needs. We’ll be sure to pass along your kind words to her—she’ll really appreciate it.
Thank you again for your trust and support—it means a great deal to us. 💚
Natalie from Acre was so helpful!
Natalie from Acre was so helpful, I had issues with my order and she reached out to me to organise fixing this. Always so helpful and prompt with support!
7 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words! 💚 We’re really glad to hear that Natalie was able to help resolve the issue with your order quickly and efficiently. We’ll be sure to pass along your feedback to her—she’ll really appreciate it. If you ever need anything else, don’t hesitate to reach out! 💚
Very good service
31 mars 2026
Réponse de ACRE Pharmacy
Thank you for your kind words! We’re really pleased to hear that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again soon.
Customer service is amazing 10 out of…
Customer service is amazing 10 out of 10. I have been in contact by phone and email quite frequently. Abby & Beth have always been 100% - very knowledgeable, helpful and professional. Thank you
23 mars 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team.
Our team will be especially pleased to know their knowledge, professionalism, and helpfulness made such a difference. We’ll be sure to pass on your kind words to them.
We truly appreciate you taking the time to share your experience, and we’re always here whenever you need us. Thank you again!
Wouldn’t use anywhere else!
I only use Acre as their prices are great and their customer service is excellent - you can always speak to one of their helpful team (you’re not on hold for ages or have a million options to navigate through) they are always happy to help and iron out any issues there and then. Delivery is always prompt too and on the odd occasion there is a delay they let you know.
22 mars 2026
Réponse de ACRE Pharmacy
Thank you for your fantastic feedback and for choosing Acre!
We’re delighted to hear that you value both our competitive pricing and the level of service our team provides. It’s great to know you’ve found us easy to contact and that our team has been able to resolve any issues quickly and efficiently—that’s exactly the experience we aim to deliver.
We’re also pleased that our delivery service has met your expectations and that our communication keeps you informed when needed.
We truly appreciate your continued support and look forward to serving you again soon!
Delighted to receive my order today
Delighted to receive my order today, beautifully packed with minimal waste and very environmentally friendly packaging.
Natalie at Acre was so helpful when I selected the incorrect delivery slot .. how refreshing !!
2 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback!
We’re delighted to hear that your order arrived safely and that you appreciated our environmentally friendly, minimal packaging—it’s something we care deeply about.
Natalie will be especially pleased to know her help made a difference when sorting your delivery slot. We agree—great service should always feel refreshing!
Thank you again for taking the time to share your experience, and we look forward to serving you again soon.
Natalie was so helpful
Natalie was so helpful! Professional and effective! Great communication. Thanks so much.
31 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your kind feedback!
We’re so pleased to hear that Natalie was able to assist you so effectively. Her professionalism and clear communication are exactly what we strive for, and we’ll be sure to pass on your lovely comments to her.
Thanks again for taking the time to share your experience—we really appreciate it!
Incredibly helpful and such speedy…
Incredibly helpful and such speedy responses to my queries. Thank you
31 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're delighted to hear you found our team incredibly helpful and that your queries were answered quickly. We truly appreciate your support and are always here if you need anything.
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We're so pleased to hear you found the website easy to navigate and that our delivery service met your expectations. We really appreciate your support and look forward to serving you again soon.
Delivery was super super quick
26 mars 2026
Réponse de ACRE Pharmacy
Thank you for your feedback! We're so glad to hear you were impressed with how quick the delivery was. We really appreciate your support and hope to serve you again soon!
Great customer service- thanks!
27 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Your feedback means a lot to us, and we look forward to helping you again in the future.
Very helpful.
Natalie was extremely helpful in guiding me through the online ordering process. Much appreciated!
27 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your wonderful feedback! We're so pleased to hear that Natalie was able to assist you and make the online ordering process smooth and easy. We'll be sure to pass along your kind words to her—she’ll be delighted! We really appreciate your support and hope to serve you again soon.
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're really glad to hear you were happy with the service and that the delivery was quick. We truly appreciate your support and look forward to serving you again soon.
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