Nat at Acre Pharmacy is phenomenal. The whole team including Amy (our rep) is fantastic. But a special shout out to Nat who went above and beyond the call of duty. I’d recommend the team for all your... Voir plus
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I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
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Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
724 avis
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What wonderfull staff you have
What wonderfull staff you have
I recently joined acre pharmacy
And had a few problems to work my way through the prescrpition process
Natalie was amazing she patiently talked me through the process
A credit to your company
25 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and for choosing to join Acre Pharmacy! We’re delighted to hear that our team made a great impression and helped you feel supported. It’s especially wonderful to hear how Natalie guided you patiently through the prescription process — she truly is a credit to our team. We’re glad we could make things easier for you and look forward to continuing to support your healthcare needs.
Fabulous customer service by Nat.
Fabulous customer service by Nat.
She has gone over and above to deal with a delivery situation.
Always use acre pharmacy.
24 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're thrilled to hear about your positive experience with Nat — she’ll be delighted to know her efforts made such a difference. Going above and beyond for our customers is exactly what we strive for, so it’s wonderful to see that reflected in your experience. We truly appreciate your continued support and look forward to serving you again at Acre Pharmacy.
Excellent service and pricing
17 mars 2026
Réponse de ACRE Pharmacy
Thank you for your feedback! We're really pleased to hear that you were happy with both our service and pricing. We strive to offer great value alongside a high standard of care, so it’s wonderful to know we’re meeting your expectations. We appreciate your support and look forward to helping you again in the future.
My go to pharmacy
Acre is an excellent pharmacy. Normally my first port of call when I’m making an order. Packaging is environmentally conscious.
22 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and continued support! We're delighted to hear that Acre is your first choice when placing an order. It’s especially great to know that our environmentally conscious packaging has made a positive impression. We’re committed to providing both excellent service and sustainable practices, so your feedback truly means a lot to us. We look forward to serving you again soon!
Réponse de ACRE Pharmacy
Thank you for your kind feedback! We're really pleased to hear that you found the website easy to use and that your order arrived well packaged and on time. We truly appreciate your support and hope to serve you again soon.
Réponse de ACRE Pharmacy
Thank you for your feedback! We're delighted to hear that you were happy with the fast delivery and great service. We really appreciate your support and look forward to serving you again soon.
I am a new customer and so far have…
I am a new customer and so far have been very happy with the service and product I have received.Would highly recommend this company.
24 février 2026
Réponse de ACRE Pharmacy
Thank you for your kind review! We're so pleased to hear that your experience as a new customer has been a positive one and that you're happy with both the service and the product you received. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you in the future!
Réponse de ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you were happy with our fast delivery, clear communication, and competitive prices. We truly appreciate your support and look forward to serving you again soon!
Sometimes the website is a little…
Sometimes the website is a little laborious when creating prescriptions. However, overall I have found Acre to be responsive and for the most part deliveries arrive when they are scheduled to.
I particularly like that I am kept up to date of there is a problem and that there is staff available to speak to who have the correct knowledge to be able to help there and then. Amazing help when in busy clinics.
Thank you.
26 février 2026
Réponse de ACRE Pharmacy
Thank you for your fantastic feedback!
We’re so pleased to hear you received excellent service — that’s exactly what we strive for with every order and interaction. Your support means a great deal to us, and we look forward to serving you again soon!
Very supportive customer service
24 février 2026
Réponse de ACRE Pharmacy
We’re so pleased to hear that you found our customer service team supportive. Providing attentive, reliable support is incredibly important to us, so it’s wonderful to know that reflected in your experience.
We truly appreciate your support and look forward to assisting you again in the future!
I was having issues with DPD delivery…
I was having issues with DPD delivery so contacted Acre and they were excellent. I dealt with Beth via WhatsApp and she couldn’t have been more helpful. Despite the problem being with DPD Acre were happy to help and went above and beyond to help resolve the situation
26 février 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for taking the time to share your experience.
We’re sorry to hear you had issues with the delivery, but we’re really pleased we could step in and support you. Beth will be delighted to hear your kind words — we’re very proud of our team and their commitment to helping wherever possible.
Even when a situation is outside of our direct control, we always want our customers to feel supported, so it’s great to know you felt we went above and beyond to resolve it. Thank you again for your patience and for choosing us — we truly appreciate it!
Always on time
Very helpful over the phone, products always arrive next day & on time. Great customer service, an excellent choice of products available for aesthetics & skincare.
22 février 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind words! We’re delighted to hear that you’ve found our team helpful over the phone and that your orders consistently arrive next day and on time — we know how important reliability is.
It’s also wonderful to know you’re happy with our customer service and the wide choice of aesthetics and skincare products we offer. We’re committed to providing both high-quality products and a seamless experience from order to delivery.
We truly appreciate your support and look forward to continuing to work with you!
Fast efficient service thanks
9 février 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind words! We’re glad you found our service fast and efficient. We truly appreciate your support and look forward to serving you again.
Good range of products at competitive…
Good range of products at competitive prices. Fast delivery. Great service
14 février 2026
Réponse de ACRE Pharmacy
We’re delighted to hear that you’re happy with our product range, pricing, and delivery speed. Providing great service is always our top priority, so it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Réponse de ACRE Pharmacy
Thank you so much for your kind words! We truly appreciate your support and are glad to hear you had a great experience with our team. We look forward to serving you again!
Speed of services .
10 février 2026
Réponse de ACRE Pharmacy
Thank you for highlighting our speed of service! We know your time is valuable, and we're happy we could provide a quick and efficient experience. We appreciate your support!
Great Pharmacy!!
Great Pharmacy! Very helpful over the phone and prompt delivery, packed perfectly 👍🏼
10 février 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We're delighted to hear that you found our team helpful over the phone and that your delivery arrived promptly and perfectly packed. We truly appreciate your support!
I’ve been using Acre for many years and…
I’ve been using Acre for many years and they are an outstanding Pharmacy. Nothing is ever to much trouble. The team are friendly and always happy to help. Special shout out to Natalie for her customer service skills.
13 février 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and for being a loyal customer over the years. It truly means a lot to us that you’ve placed your trust in Acre for so long.
We’re delighted to hear that you’ve consistently found our team friendly and helpful — providing supportive, reliable service is exactly what we strive for every day. I’ll be sure to pass your special shout out on to Natalie; she’ll be thrilled to know her customer service made such a positive impression.
Acre customer service always go above…
Acre customer service always go above and beyond, none more so than today when a delivery failed to arrive. Natalie sorted everything out for pre 12 delivery tomorrow without me having to request or chase it up. I have been kept updated via WhatsApp so I know what’s happening. Outstanding customer service and very much appreciated.
11 février 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your thoughtful review. We’re really sorry your original delivery didn’t arrive as expected, but we’re so pleased Natalie was able to step in quickly and arrange everything for you. Keeping our customers informed and resolving issues proactively is exactly what we aim for. Your kind words mean a great deal to us, and we truly appreciate your support.
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