Acutrack, Inc. Avis 293

Customer Service & communication is great and after making an extra effort to resolve the issue that happened in production we are very happy!

I'm a self-published author who has been using Acutrack to fulfill my TikTok shop orders for a couple of months now. While they are not print-on-demand, they will print books, typically with a 15 day lead time, and ship them out the same day or next day after the orders come in. All you have to do is keep an eye on your inventory levels, which is pretty simple. This is a perfect solution for TikTok shop, which has very strict shipping requirements. The pricing is reasonable and they integrate seamlessly with the TikTok shop app. Highly recommend!

Sindhuja does a great job answering my questions and helping me with my account.

Our company has been using Acutrack for 3+ years to print and fulfill the print companions for our online courses. After a little bit of a rocky start, we've now hit a great stride with their team. Manmath Tripathy has been particularly helpful. Their tracking and inventory systems have improved and they integrate with Shopify nicely. The quality of the product and reliability of their fulfillment and shipping is excellent.

Hello! My name is Michael Weddington (author of "Japan Brats: The Youth Who Bridged Opposite Worlds") and I am pleased to report that my experience with Acutrack, Inc. has been wonderful. I chose Acutrack, Inc. over half a dozen competitors in the market (after phone discussions and careful analysis) because I found they clearly provided the best overall value for my off-set printing needs. Their combination of price, quality printing outcomes, attentive customer service, platform integration, warehousing capability, included shipping services, and other features simply set them apart from their competitors. I wholeheartedly endorse Acutrack, Inc. for your book printing needs!

Very high-quality print jobs with excellent fulfillment.

I am currently facing an unexpected surge in demand for my books. Acutrack has been amazing, working

Acutrack is very good at doing the particular thing Acutrack does, works with shopify and all my books are delivered. Their vibe can be a bit cold and businesslike, but my last conversation with Sindhuja was very nice and helpful. I wish I didn't have to print a minimum amount of books with each print run.

Highly recommend, professional service at great rates!

Great experience. Fast replies!

The responsiveness of the employees at Acutrack, including our Account Rep, Sindhuja Manjunath.

Great quality products and customer service. We are really happy we chose Acutrack for our latest print project.

Reedsy recommended Acutrack for offset printing, and I'm very glad we chose them for our odd-size, oversize hardcover color coffee table book. The finished book product is gorgeous and arrived at the promised deadline, they ship professionally and affordably instead of me mailing from my garage, and they're responsive to every request and question.
They worked with FedEx to get me a refund of over $1000 for a large book shipment that arrived late with some inventory damage. They also frankly admitted when a software glitch led to international shipments costing above our agreed rate and refunded the difference on the affected orders.
Everyone there I've dealt with has been extremely polite, friendly, and helpful. When we publish a second run, I will absolutely stay with Acutrack.

My account rep is super helpful! So excited to have book fulfillment on autopilot!

Acutrack keeps me in the loop. Sindhuja calls regularly and includes others who can provide needed information (Pete A.) and was also very helpful. Anyone I have talked to has encouraged me to call with any questions. It is great to have a human to talk to!

Raj, Manmath and everyone at Acutrack is extremely helpful, responds in a timely manner and always strives to make sure everything is running smoothly. We couldn't be more pleased with the service and printing we have received so far. Don't hesitate to use Acutrack for your printing and shipping needs - they won't let you down!

Acutrack has been very helpful in getting the order fulfillment side of my book publishing up and running. I look forward to continued great support into the future.

Excellent experience

The customer support with Acutrack is outstanding. They respond quickly, they offer solutions and ideas. I will be using them again in the future for other print-and-ship projects.

Great customer service and problem solvers.

We looked at a ton of other printers, very happy we went with Acutrack. We had a few hiccups which slowed our projects down and Acutrack found solutions quickly to keep us on schedule.

Our transition to Acutrack was incredibly smooth. Their tech knowledge and the team they have built is unrivaled. What helped us the most and made our decision in choosing Acutrack was their automation. They've saved countless hours of work every week with automated orders and shipping. Providing multiple shipping options to suit your needs, and varied products.