Adeco Avis 

One of my frames arrived broken. I have submitted two online forms through the Adeco website and written one email, but have received zero response. I want my money back.

1 Star for customer service. Customer service was horrible--non existent.. I called several days, emailed and went through the online process for assistance with a problem with my order and I received ZERO help--no answers or replies. When I called their phone numbers listed, All of the numbers didn't exist, and I never spoke to any live person.

the online purchase process was fine--no issues, but not stellar as well.

One of the two items Showed up damaged and there were many attempts to get in touch with Adeco to no avail. I wanted a replacement and mmo one ever responded. .

Easy to assembly, sturdy chairs with modern flair

This was the only website where I could find the exact frame that I was looking for! The shipping was fast and free! Love my product!

I have been trying to contact these people to cancel my order. I have called 4 times , once someone said the person that does this is on lunch, she took my info , said they would call me, they have not. The other times I have called got a recording, I left message to cancel my order, still nothing!

Ordered a 2 sided clock on Tuesday afternoon. Got free shipping. Order Arrived the following Monday. Excellent delivery from Calif. to SW Mo.!!!!
Clock arrived in perfect condition!
Also price was min. $20.00 cheaper than anyone on line!!!!

I made an order on 7/30/17 (order# 106939). I tried to check the status of it online but that was unsuccessful, so I called and emailed the company and have not been able to reach them. If I do not hear from them in 2 weeks, I will update my review.

For now, I don't have a confirmation from this company (my credit card was charged though), I don't have a clue about shipping and this company seems unreachable to communicate with. So not a smooth experience thus far.

Ordered three stools and received Friday Order #106353, very poor quality not as they look online. Also, one stool sitting area is defective have sent emails and made phone calls no answer. Wii be calling credit card soon to put a claim

I made order 106098 and tried to check it online, call and email and got nothing.
I need to know the shipping date!

I placed an order on 3/8/17 and need to cancel it. I cannot reach anybody. The phone says to leave a message then says mailbox is full...goodbye!
I sent a cancellation message through their website and have not heard anything. If anyone who can help reads this, please cancel order 106026. I don't need these to show up at my door and have to return them.
Wanda
Finally reached them and was able to cancel.

Placed an order over a week ago. After no correspondence and no shipping information, I called the company and was told my item is out of stock and they did not expect any new product to arrive within the next 2 months! There was no indication of this on their own website when I placed the order. I will never use this company again, and intend on contacting the BBB regarding the misleading information and lack of communication.

I ordered 4 barstools 11/12/2016 through Sears.com. I received 1 barstool 11/26/2016. The stool is as describe and I am happy with it but I can't get in touch with anyone to get the other 3. The shipping label said "one of one" and the tracking information says all 4 were delivered. Nobody is answering my emails. Sears can't get in touch with them. They won't answer the phone and the voicemail is full. Horrible customer service. DO NOT BUY!

I ordered 2 stools directly from Adeco on Nov 18, based on the status of my account, it looks as if the stools have not been shipped as I am unable to track the shipment. I have emailed several times and no reply. I called both the office and toll free number and the recorded message sounds as if the company went out of business. I would like a status, since my credit card has been charged. If stools are unavailable, I would like a refund.
Thank you.

Thank you for your quick response - my order number is 10001501.

Thank you very much for getting back to me and resolving this issue. I looked on your site and did not see the stools. I will update this post once I receive my refund.

I had ZERO problems with this company. I was a little worried when I purchased my items, then realized that it was in Canada. I wasn't sure if it would delay shipping, or if it was reputable. I guess I should have been better at checking first, but I didn't and was very impressed! Shipping was quick and easy. AND I LOVE MY PURCHASE!!!

I initially tried to buy my item to Addeco but at the Amazon web page and I couln't, because they said that the company doesn't shipped merchandise to Puerto Rico. So I contact the seller and they tried to complete the purchase and send me the item, but they couldn't. Finally the customer services representative Yushi, gave me the option to buy the same item directly from the Addeco company web page. My inmmediatly reaction was hesitated to buy it, because I usually buy everything at Amazon. I don't like to use any other webpages for security reason or maybe costum tradition and besides, the price was different that the offer that I tried to buy initially. But Yushi gave me total confidence and offer me some coupon that make the price with the shipping, better than the initial. I think my purchase was shipped the second that I payed for it, because in just a few days I had my car seat covers, that was way to more beautiful and had better quality details that the ones that I could see in the pictures. Yushi gave me security, gave me options and excellent service.
After this experience, I don't hesitate to look for anything I will need, directly in the Addeco store's web page first than any other one. Thanks!

We love the frames, but they have an off odor for a long time that bothered us and I wondered was gasses were being released.

My order came quickly and it is just what I wanted!

was delivered quickly and is a great high quality product. there is no packing slip or other paperwork at all, only your personal address so be sure to check the product closely. very difficult to return (bought 2 on accident) because of the lack of slip. otherwise is a great hammock