I was persuaded to buy a new double bed and mattress, albeit I thought was a bit expensive, replacing my old Craftmatic. The hand held remote controller with beam light works well. So far so good. Th... Voir plus
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I was persuaded to buy a new double bed and mattress, albeit I thought was a bit expensive, replacing my old Craftmatic. The hand held remote controller with beam light works well. So far so good. Th... Voir plus
L'entreprise a répondu
I couldn't take the bed at the first date suggested but when all in the room was ready for it, I didn't have long to wait for delivery. The guys who brought it were pleasant, efficient and really hel... Voir plus
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Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Voir plus
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Spent £8000 for 2 adjustable beds, which are quite low, asked if we could have them perhaps raised, as my wife is disabled, this company wanted another £500 - £1000 to raise 5 inches. Seemingly we wo... Voir plus
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At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.
N H C Technology Ltd,, Colomendy Industrial Estate, Rhyl Road, LL16 5TS, DENBIGH, Royaume-Uni
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Basically pleased with the beds although minor issues that make us feel they were slightly over priced..

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After contemplating buying an adjustamatic bed for a few years , I'm now wishing I had done it straight away.
Yes it took a little getting used to but it is giving me much better sleep. I love having my legs raised most of the time. So easy to adjust to whatever position chosen .

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Excellent company, from the beginning to delivery it was seem less. Our delivery team were extremely helpful and friendly. Existing bed was taken away by outside contractors who again were very helpful and friendly. The bed is fantastic my sleep pattern has improved and now getting a full night sleep with minimal back pain..

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Tony was very professional. My chair is perfect. Fits me beautifully. Extremely comfortable. Worth every penny.

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I am writing this review on behalf of my father, who purchased a sofa, reclining chair, and reclining bed from your company three years ago. Unfortunately, his recent experiences have been quite disappointing and have prompted me to share our concerns.
A few weeks ago, we noticed that the screws underneath the reclining chair started coming loose. My father reached out to customer service and was quoted £198 just for someone to come take a look at it, with additional charges for any necessary repairs. Naturally, he declined this offer, finding it unreasonable.
More recently, the remote control for the reclining chair stopped functioning. We thought perhaps you would be able to help with this matter, but we were met with another £198 call-out fee followed by £50 for every 15 minutes spent on the repair, plus the cost of any parts needed. This pricing structure seems excessively high, especially for items that are supposed to be durable and reliable.
To add insult to injury, later that same day, my father received a call from your team asking if my would like to purchase a new chair. This felt particularly frustrating considering the lack of support in resolving the existing issues with his current chair. It is disheartening to see that customer service appears to prioritize sales over genuine assistance.
Overall, my father has found your customer service to be appalling, lacking any willingness to help resolve our problems and instead focusing only on extracting more money from him. I hope that this feedback will be taken seriously and that improvements can be made in how you handle customer issues considering most of the people purchasing your products are elderly or disabled and deserve more respect.
Thank you for your attention to this matter.
Daughter of John Watson
With regards to your comments, my father was never offered extended warranty, the lady on the phone quoted £50 every 15 mins not £25, For what it was going to cost for you to come out he might aswell buy a new chair, not from you obviously due to your lack of empathy future purchases will be from a different supplier

Réponse de Adjustamatic
After having a stroke I bought a recliner chair from this company about six years ago, it works fine. However their after sales department phone about twice a year to arrange a supposedly stipulated courtesy follow up check on the chair's mechanism. Nobody ever turns up, they call to say the agent was delayed, held up, ill, in other words they get a kick out of angering their clients with moronic pranks. Aren't they charming?

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Everything from the showcasing of the product, the delivery time and maintenance of the bed, to the extra bliss time of sleeping on a bed that adjusts to my body needs, sleep time nowadays is not filled with constant pain as the bed fits my body's needs perfectly.

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the new mattresses are wonderful. The delivery and pick up was seamless.
very impressed. no hassle..wish I had not been so anxious.
Thankyou.

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Bed not working 2 weeks after having it. Cannot get hold of customer service . Not happy

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From the initial phone call till salesman's visit was only a couple of days.
Five weeks for delivery was to be expected for the time of year (2nd half of the year, with xmas looming).
Bed install and the collection of the old bed was painless and quick.

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We love adjustability both chairs and beds. It’s lovely to raise our legs and our heads. The Dr advised me after we discovered that I had a DVT in my right leg that I should lift it up whenever possible. The bed although a double we have individual mattress so I can have my legs up whilst my husband can lie flat. It’s brilliant and so cosy and comfortable for both of us.

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The rep was amazing, the delivery guys were beyond amazing.... The bed wow!! Absolutely unbelievable that I'm actually able to sleep... I live with chronic pain this bed has really improved my life

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Excellent service - home visit to assess our needs, good demonstration, smooth ordering process and delivered/installed on time. Very comfortable with great features inc grab rail, floor light and 2 ramps (head and feet) very sturdy base on rollers, very comfortable 3"6' mattress

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Customer service excellent through out.Absolutely delighted with everything about the bed and mattress.Simple to operate and very comfortable. Worth every penny.

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Experience was very professional and delivery was on time with delivery men very trustworthy and efficient

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Very helpful staff member who showed us your range of products.

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A great experience. I was updated through the the whole process. I purchased the bed 4 months in advance. They called to make sure all was ok.
When I was ready I received the bed when they said. My Sister received it for me and was happy with the level of service by the delivery guys. Thank you.
I've not slept on it yet. Will let you know.

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The rep was very efficient at his job,picking the chairs and bed we required was easy and straightforward,delivery was as stated and on time,overall we are quite satisfied with our purchase.

Réponse de Adjustamatic
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