I paid 62 £. I have still not received my parcel. they never answered email. No phone number, zero communication. Just avoid them! Big Scam. I will dispute the transaction with my bank .
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
cant even give a 0 otherwise would, as many others purchased, november still nothing, keep saying item shipped and track shipment,,, but guess what .. no shipping / tracking ref, checked spam emails e... Voir plus
L'entreprise a répondu
Avoid at all cost !!!!!!!! Order placed on 5th of September, never arrived ( its end of October now !!! ) Despite reaching out to customers service several times , no reply from them, no refund... Voir plus
I ordered these on a recommendation from a friend (I used to buy them in the USA, not online) My friend did say the package usually takes a couple of weeks. Mine arrived just after one week, so I w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell genuine Crest 3D Whitestrips across Europe
Coordonnées de contact
65 Littlebury road, SW46DW, London, Royaume-Uni
- info@advanced-whitening.com
- advanced-whitening.com
1,9
Bas
122 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only ordered these yesterday wish I…
Only ordered these yesterday wish I have read the reviews first, so many people saying they have not arrived and no refund, just had a email to say they have recieved my order and taken payment oh well we will see if they turn up.
8 janvier 2024
Avis spontané
Réponse de Advanced Whitening
Hey Jane, we were having some stock issue. Therefore, it caused us delays to many orders. Please let me know your order ID by emailing us with subject "trustpilot" i will track your order and let you know the update with a solid solution.
Happy customer
Ordered before reading the reviews and was worried a little after reading some. I can’t fault the service though, I had an email to say it had been sent and it could take up to 15 days. Even though the tracking link didn’t work, I trusted the process and after just over a week they have arrived. Absolutely no complaints. Based on my experience I would recommend.
6 janvier 2024
Avis spontané
This is clearly a scam website
This is clearly a scam website, my order hasn't arrived after a month. Don't spend money with this company.
27 novembre 2023
Avis spontané
Réponse de Advanced Whitening
Hey Stacey, please share your order ID through Email, please make the subject line "trustpilot review' so I can identify it's you. I will try my best to solve your case and provide you the most favourable solution.
No issues whatsoever
No issues whatsoever, received my product within a week. Thank you!
5 décembre 2023
Avis spontané
Visible difference in just 5 days
After trying many different and some very well known products these strips are by far the best product I have used.. after just 5 days there was a visible difference in colour. I am now and will always remain a returning customer as will my family who I have purchased for and also love them..
1 décembre 2023
Avis spontané
SCAM
I purchased after seeing a sponsored post, received a confirmation email to say I will receive a tracking number shortly. Never received any further information or communication and item have still not arrived (purchased over a month ago). Emailed them to follow up order and they said to use the tracking number provided but they never provided one, I asked for this again and was ignored.
30 novembre 2023
Avis spontané
Réponse de Advanced Whitening
Hey Becky, can you please provide your order ID and email us back again? I will personally look into it for you and provide you best possible solution
SCAM FRAUDULENT SCAM BEWARE BEWARE!!
cant even give a 0 otherwise would, as many others purchased, november still nothing, keep saying item shipped and track shipment,,, but guess what .. no shipping / tracking ref, checked spam emails everything, and nothing, have lodged a complaint with paypal, fraudulent company, avoid and dont buy from them! so angry... SCAM fraudulent, SCAM
18 novembre 2023
Avis spontané
Réponse de Advanced Whitening
Hey Debbie, please provide your order ID and email us back at our official email ID. I will personally look into it for you.
Absolute scam
Absolute scam. Poor communication. Never received product.
Ordered my whitening strips on the 14th July, received an email to say they had been shipped. I have followed the tracking info and they have been stuck in transit since 23rd July.
I've tried to communicate with the company but they are very unresponsive, just replying occasionally to my emails saying they will let me know when they have an update... it's 8 weeks now, just give me a refund!
11 septembre 2023
Avis spontané
Réponse de Advanced Whitening
Hey Alex, can you give me your order ID? If you already have gone through this can tell me the email ID you have email us from? I will look into it and solve the issue for you.
I an extremely happy with the service I…
I an extremely happy with the service I have received, communication has been 100% as I was a little apprehensive using these strips but I've been reassured promptly via emails I've sent, I cannot fault at all, I am impressed with the strips so much so I've placed another order,, delivery is approximately 2 weeks which is what I would expect from overseas, a very happy customer, Emma partridge
28 août 2023
Avis spontané
Got the strips & they have made such a…
Got the strips & they have made such a difference! Easy to use & great value for the end result. Have recommended to all my friends.
16 août 2023
Avis spontané
Great product works very well
Great product works very well. Very responsive customer service
15 août 2023
Avis spontané
good product. good website and company
smooth website to use and navigate with the product being sent in good time to me. The whitening is working really well and is very easy to use. no complaints.
16 août 2023
Avis spontané
1 week and people are noticing the whiteness 😁
Have been using these for about a week and people are commenting on how white my teeth look
16 août 2023
Avis spontané
Highly recommend
Just got the strips, worked really well, was complimented almost immediately! Definitely recommend
14 août 2023
Avis spontané
SCAM SCAM SCAM
SCAM SCAM SCAM. I would give 0 stars if I could! Made an order now 2 months ago, still no sign of the products. Get half a**ed answers via email that make no sense. And when asked to cancel order and request a refund apparently it’s unavailable???
DO NOT ORDER FROM THIS COMPANY.
15 août 2023
Avis spontané
Yet again I am waiting an order and I…
Yet again I am waiting an order and I have no tracking information. I have emailed but no response. I am not impressed by this company at all.
I have sent order details, you never supplied tracking! Kindly refund ASAP.
11 août 2023
Avis spontané
Réponse de Advanced Whitening
Hey, so sorry for this. Please share your order ID and tracking ID at info@advanced-whitening.com. I have asked the team to look into this matter and solve your issue as soon as possible.
I ordered my strips in July
I ordered my strips in July. Got a tracking number that makes no sense at all. I have emailed the company several times no but no reply back.
I have used these strips before with a different company and they do work. I wont be using this company again
7 août 2023
Avis spontané
Réponse de Advanced Whitening
Hey, can you please share your tracking ID and order ID at info@advanced-whitening.com so we can sort it out for you.
Avoid
The website looks like 100% scam. I ordered mine weeks ago, no parcel has arrived, the emails have a slightly odd wording and they claim to have delivered it a week ago. Best to avoid, too dodgy.
As a reply to your message: I have messaged you but there has been no reply.
17 juillet 2023
Avis spontané
Réponse de Advanced Whitening
Hello, we are extremely sorry for this. Can you please provide me your order ID or email us at info@advanced-whitening.com with all details, I am sure we can figure out a solid solution for you.
Product never arrived
Product never arrived, no response from Customer service, it's a scam!
3 août 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.