Will purchase from again. Called and someone answered immediately and was able to answer my questions. Had the part I needed and a great price. Shipped out immediately and part arrived faster than exp... Voir plus
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Lisez les avis des autres
I called before placing my order to confirm if the part on their website was an original OEM a rebuilt or an aftermarket part. I was told this was an original OEM brand new from the Mack factory. So I... Voir plus
We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!
Great cost on part and shipping cost. Excellent customer service also. Will definitely be sourcing our parts from them in the future.
À propos de l'entreprise
Écrit par l'entreprise
We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!
Coordonnées de contact
2230 Smokey Park Hwy, #112, 28715, Candler, Etats-Unis
- +1 (877) 795-0656
- SUPPORT@ADVANCEDTRUCKPARTS.COM
- advancedtruckparts.com
4,5
Excellent
428 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Customer service was excellent
Customer service was excellent, they helped to make sure I got the right part ordered for my truck.
Not happy with the delivery i ordered on Wednesday morning it said if you order within three hours it would be delivered the next day, I paid extra on the shipping to ensure it would be here the next morning, Thursday.
My part did not arrive till Friday.
25 mars 2025
Avis spontané
Quick delivery 🫡
26 mars 2025
Part was easy to be found and was here…
Part was easy to be found and was here the next day without issues.
27 mars 2025
Avis spontané
Makes it easy to purchase and pay later
Makes it easy to purchase and pay later
1 avril 2025
Avis spontané
Turbo was as described
Turbo was as described. They were very helpful on the phone and fast shipping. Will use again
21 mars 2025
Avis spontané
Great price good parts
Great price good parts, I bought a set of injectors, they worked great..!!
3 mars 2025
Avis spontané
First part was defective and tool…
First part was defective and tool almost 3 weeks to finally get it replaced. Super slow at responding to my emails and not 1 word to when the new one would arrive.
STAW AWAY!!!!!!!!!!!
26 février 2025
Réponse de Advanced Truck Parts
We’re very sorry to hear about this experience.
Waiting nearly three weeks for a replacement part — especially after receiving a defective one — is understandably frustrating. On top of that, slow email responses and not being given a clear timeline for when the replacement would arrive is not the level of communication we aim to provide at Advanced Truck Parts.
When it comes to semi-truck and heavy-duty truck parts, delays can directly impact your business and vehicle downtime. We should have communicated more clearly and proactively throughout the replacement process.
We would appreciate the opportunity to review your order and the communication timeline to understand where the breakdown occurred and ensure improvements are made. If you’re willing, please contact us directly with your order number so we can look into this further.
Your feedback is important, and we sincerely regret the frustration this caused.
I paid extra to get the shipment and…
I paid extra to get the shipment and was told that it
would be to me on Thursday and I did not receive it
until Friday. I had to call 3 times to see if I was going to receive the part to get a answer. We had to contact your company to even get a tracking #.
25 février 2025
Fast and original part
Fast and original part! Best price ever. You know how trucks are when it comes to original parts-you don't have to worry here. Thanks Advanced Auto Parts
6 mars 2025
Avis spontané
Fuel Injection Pump
Great Fuel injection pump second time purchasing same product
11 mars 2025
Avis spontané
Part was good
Part was good. Service not so much. I ordered a part as soon as they opened. Paid for overnight shipping it took them 8 hours to create a shipping label. Called multiple times finally got someone the next day he told me he'd look into it 4 hours later still no phone call back. Called again got a lady she wasn't sure why it didn't ship but said she'd ship it out and refund the overnight charge. They only refunded half. Lesson learned if I need something quickly not to rely on them for fast service.
25 février 2025
1 Key to a successful business
Great communication prompt response competitive pricing providing information and updates from the start to delivery of product
25 février 2025
Great service nice comunication
25 février 2025
Spare parts was well packed
Spare parts were well packed. And they are OEM. Just as I ordered.
11 février 2025
Avis spontané
good prices and good service
30 janvier 2025
Best warranty experience.
Denys was professional and fast when it came to helping with my warranty. He explained what was need for the process making it straight and easy.
Thanks Denys!
31 janvier 2025
Avis spontané
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