Will purchase from again. Called and someone answered immediately and was able to answer my questions. Had the part I needed and a great price. Shipped out immediately and part arrived faster than exp... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I called before placing my order to confirm if the part on their website was an original OEM a rebuilt or an aftermarket part. I was told this was an original OEM brand new from the Mack factory. So I... Voir plus
We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!
Great cost on part and shipping cost. Excellent customer service also. Will definitely be sourcing our parts from them in the future.
À propos de l'entreprise
Écrit par l'entreprise
We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!
Coordonnées de contact
2230 Smokey Park Hwy, #112, 28715, Candler, Etats-Unis
- +1 (877) 795-0656
- SUPPORT@ADVANCEDTRUCKPARTS.COM
- advancedtruckparts.com
4,5
Excellent
428 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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MANDARON LA PARTE INCORRECTA
13 octobre 2025
Réponse de Advanced Truck Parts
Hola,
Lamentamos mucho que haya recibido la parte incorrecta.
Entendemos que cuando se trata de refacciones para camiones y partes para camiones diésel, recibir el número de parte equivocado puede causar retrasos y afectar su trabajo. Esa no es la experiencia que queremos que tenga con Advanced Truck Parts.
Por favor contáctenos directamente con su número de orden y, si es posible, una foto de la etiqueta de la parte que recibió. Queremos revisar el error de inmediato y coordinar el envío de la pieza correcta o el proceso de devolución lo antes posible.
Agradecemos que nos haya informado y esperamos poder resolver esta situación rápidamente.
You prematurely sent this notification…
You prematurely sent this notification that my package had been delivered. According to the tracking number it hasn't even arrived at my local Post office in Pandora. In fact, our mail hasn't even been delivered yet.... So how can you tell me that my package has been delivered when my mail hasn't even gone yet? I was sent on a wild goose chase looking everywhere for that package thinking, maybe it got delivered to the wrong house! Not happy.
13 octobre 2025
Réponse de Advanced Truck Parts
We’re very sorry for the confusion and frustration this caused.
Delivery notifications are typically triggered automatically based on carrier tracking updates. If you received a “delivered” notification before your mail had even run — and tracking didn’t yet show arrival at your local post office in Pandora — we completely understand why that would send you searching and thinking it may have been misdelivered.
That’s not the experience we want for our customers. When ordering semi-truck or heavy-duty truck parts, you should be able to rely on accurate shipping updates without second-guessing where your package is.
We would recommend continuing to monitor the carrier tracking directly, as sometimes scans can be delayed or prematurely updated. That said, we’re happy to review the tracking details on our end as well. Please reach out with your order number so we can look into it and, if needed, contact the carrier for clarification.
We apologize again for the unnecessary stress this caused and appreciate you bringing it to our attention.
The part was good
The part was good, it was suppose to deliver overnight but it took 4 days to receive the part ordered it Thursday and didn't receive it until Monday right at 7 o'clock
9 octobre 2025
Avis spontané
good service
Had an part that was really hard to find! Received quickly and was able to put unit back in service!
29 septembre 2025
Réponse de Advanced Truck Parts
We’re sorry to hear that your shipping experience was disappointing.
We understand how important fast and reliable delivery is — especially when ordering semi-truck and heavy-duty truck parts that may be needed urgently. Delays or transit issues can be incredibly frustrating, and that’s not the experience we want our customers to have.
If you’re still waiting on an order or experienced a specific delivery problem, please contact us directly with your order number so we can review the shipment details and see what happened.
We appreciate your feedback and are continuously working to improve our shipping processes and carrier performance.
Great to deal with!
Great people, very helpful
good inventory of parts
friendly website
2 octobre 2025
Just what I needed and fast and worked…
Just what I needed and fast and worked just as good as OEM parts and way cheaper! Will be ordering more parts soon . Thanks advanced truck parts !
8 octobre 2025
Avis spontané
Still have not got part shipping with…
Still have not got part shipping with usps is horrible
29 septembre 2025
Réponse de Advanced Truck Parts
We’re sorry to hear your part still hasn’t arrived. We understand how frustrating shipping delays can be — especially when you’re waiting on important semi-truck or heavy-duty truck parts.
While USPS is a third-party carrier and transit times can sometimes vary, that doesn’t change the fact that you need clear answers and your part delivered promptly. We’d like to review the tracking details and see what’s happening with the shipment.
Please contact us directly with your order number so we can check the tracking status and, if necessary, open an inquiry with USPS to move this forward.
We appreciate your patience and the opportunity to look into this for you.
Used parts sold as NEW!
Purchased a NEW turbo but they sent overhauled unit twice. Steer clear!
25 septembre 2025
Réponse de Advanced Truck Parts
We’re very sorry to hear about this experience.
If you purchased a new turbocharger and received an overhauled or remanufactured unit — especially more than once — that is understandably frustrating. The difference between new OEM and rebuilt turbo units is significant, particularly for diesel and heavy-duty truck applications where reliability is critical.
At Advanced Truck Parts, product condition should always be clearly represented and matched correctly during fulfillment. If the wrong unit type was shipped, we take that seriously and would want to review both the listing and the warehouse fulfillment process immediately.
Please contact us directly with your order number and any photos or documentation showing the unit received. We would like the opportunity to investigate and work toward a proper resolution.
We appreciate you bringing this to our attention and regret the inconvenience this has caused.
Increased odds of success
I'm impressed that someone checked to be sure we are getting the right part!
1 octobre 2025
Avis spontané
First time customer
First time customer, very pleased with the purchase and the delivery of the part I requested.
I will use you again in the future.
Thank You for prompt attention to my needs.
28 août 2025
The part came in correct as advertised…
The part came in correct as advertised and at a fair price.
The ordering process was simple and I received accurate updates on delivery
28 août 2025
got what I need
In a tight spot with parts they had what I needed with next day air can't beat that.
4 septembre 2025
Avis spontané
Very easy to place the order
27 août 2025
Avis spontané
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