Absolutely worst customer service I’ve ever dealt with. They still are holding 9000 usd of mine hostage. The sending company approves withdrawal and Aeropay after a week of waiting declines it. Asks... Voir plus
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Lisez les avis des autres
I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Voir plus
I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Voir plus
It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Coordonnées de contact
540 N Dearborn St #101024, 60610, Chicago, Etats-Unis
- 3124652992
- hello@aeropay.com
- aeropay.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Areopay is very reliable and I’ve never…
Areopay is very reliable and I’ve never had a problem with them from day one and a customer service is A1
There are no hidden fees and processing…
There are no hidden fees and processing has been relatively quick. No issues yet. Everything has been pretty quick as well.
Sense of Relief
I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the transactions were rapid. Thank you Aeropay.
Great service and fast
It was an easy process and I got to use…
It was an easy process and I got to use it as soon I was set up.
Outstanding company
Great company have never had an issue with them and have used them for many service and transactions !
My experience with Aeropay has been…
My experience with Aeropay has been great. Very timely in getting funds to my account when playing on various DFS sites. They make the process quick and easy
The fluid experience and consistency is…
The fluid experience and consistency is unbelievable love aeropay and all that comes with it! Def recommend it!
Clean and seamless
Clean and seamless. Aeropay makes deposits/withdrawals too/from my bank easy.
It was great using aero pay easy and…
It was great using aero pay easy and reliable to use all the time with no problems.
great service A++++++
aeropay has excellent service
Always quick and efficient solving…
Always quick and efficient solving problems when ever I encounter one.
Extremely sketchy
Update 6/11 - after this review posted they commented with yet another email (not listed on their site). I reached out and they are blaming another company (sleeper). No resolution.
Extremely sketchy. There is no working number for this company. The only reason I am involved with them is through a sports betting app. I deposited money with no issue and the money came out of my account. I won the bet and was never paid. The remaining account balance went to $0. The app customer support said it’s an aeropay issue and I’ve been trying to get a response from them for 2 weeks now. I would not trust these ass clowns with anything.

Réponse de Aeropay
Is there anything lower than a 1
Is there anything lower than a 1? Probably the worst support ever. Can’t withdraw, but they’ll process your deposit ASAP. Sound familiar?

Réponse de Aeropay
For a financial institution
For a financial institution, this is terrible customer service! They have held my money (1000$) captive for over 3 weeks now and the email support is highly unreliable.
They asked for verification documents, I gave it to them then they claim to have resolved my issue but then they still hit with the additional verification again and now support does not text back and claim they have to reach out to their own payment processor to rectify the issue
How does a payment processor use another payment processor for business🤦
Any platform that uses aeropay is a scam and they are trying to defraud you of your money
STAY AWAY FROM THEM

Réponse de Aeropay
Don't trust them with your info
Worked well until it didnt. Had no problems with them for over a year, but then I bought from a store that wasn't my regular one and they basically froze the account without a coherent error message or anything telling me how to resolve the problem. I contacted support who took about a day to respond each time and got asked to send them extremely sensitive info like my bank account number via e-mail with no secure form to enter it into, which the first agent could read and then escalate it to another agent to also read.
Long story short anyone can make a website, I regret ever creating an account with info that they clearly don't care about keeping secure and I'll be using cash from now on.

Réponse de Aeropay
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