"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... Voir plus
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Good day, I've been with Affinity health for a year now. I couldn't have asked for a better insurance. Today I've been assisted by Gabriel Mtinkulu and what a joy to be assisted by him. His knowledge... Voir plus
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Really, don't bother with Affinity. They are a Health Insurance and like all Insurance companies, if they can get out of paying, THEY WILL DO EVERYTHING IN THEIR POWER NOT TO PAY. Simply as that. Don'... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.
Coordonnées de contact
1 Dingler Street, 1501, Rynfield, Afrique du Sud
- +27 861 11 00 33
- info@affinityhealth.co.za
- affinityhealth.co.za
3,9
Bien
80 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service Thank you Naledi
23 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Patrick
We’re so glad to hear you received excellent service from Naledi. Your kind words mean a lot to us, we’ll be sure to pass along your appreciation.
Kind regards
Affinity Health Management Team
Great service received from Patricia…
Great service received from Patricia Nkosi.
So eager to assist and extremely friendly which was such a breath of fresh air.
23 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Antea
Thank you so much for your wonderful feedback! We’re delighted to hear that Patricia Nkosi provided you with such friendly and helpful service.
We’ll be sure to share your kind words with her, it will mean a lot! Your support is truly appreciated.
Kind regards
Affinity Health Management Team
I got much more needed help and…
I got much more needed help and everything was simple, thanks alot to Patria Nkosi
23 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Sizwe,
Thank you for your positive feedback.
We’re delighted to hear that Patria Nkosi provided you with the help you needed and made the process simple and seamless. Your kind words will be shared with Patria and the team, they’ll be thrilled to know their efforts made a difference.
Kind regards,
Affinity Health Management Team
Réponse de Affinity Health
Good day Natasha
Thank you for your kind review. We're happy to hear to hear you found the service friendly, fast and helpful.
We appreciate your feedback and look forward to assisting you again!
Kind regards
Affinity Health Management Team
Réponse de Affinity Health
Good day Kurt
Thank you for your 5-star review! We're glad to hear you received good service and appreciate your support.
We're always here to help whenever you need us!
Kind regards
Affinity Health Management Team
Great service from Affinity
Great service from Affinity. Answered my call almost immediately. Very polite, and professional. Took a few minutes to get my authorization no.
16 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Deon,
We’re so pleased to hear that you received prompt, polite, and professional service from our team, and that your authorization was handled quickly. Providing efficient and caring support is what we strive for every day.
We truly appreciate you taking the time to share your experience and for choosing Affinity Health.
Warm regards,
Affinity Health Management Team
Friendly agent
The agent was friendly and responded to my request promptly.
16 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Lungisile,
Thank you for your kind feedback!
We’re delighted to hear that our agent was friendly and responded to your request promptly. Providing quick and courteous service is what we aim for with every interaction.
We appreciate you taking the time to share your experience and for choosing Affinity Health.
Warm regards,
Affinity Health Management Team
Patricia Nkosi has provided the best…
Patricia Nkosi has provided the best service since joining Affinity. She is knowledgeable and eager to assist. Very friendly I am happy to rate her 10/10!!! Wonderful service, awesome employee!
16 octobre 2025
Avis spontané
Réponse de Affinity Health
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that Patricia Nkosi provided you with such exceptional service. Your kind words truly reflect her dedication, professionalism, and passion for helping our members.
Good day Shownees,
We will be sure to share your feedback with Patricia and her team. It will certainly make her day!
Thank you for being part of the Affinity Health family and for taking the time to acknowledge great service.
Warm regards,
Affinity Health Management Team
The consultant was very helpful and…
The consultant was very helpful and explained the benefits I am covered on.
13 octobre 2025
Avis spontané
Réponse de Affinity Health
Good day Thamsanqa,
Thank you for your positive feedback! We’re delighted to hear that our consultant was helpful and clearly explained your benefits.
We appreciate you taking the time to share your experience with us.
Kind regards,
Affinity Health Management Team
Quick
Quick, helpful and efficient. Let me speak to a Human (I think), when I ask.
2 septembre 2025
Avis spontané
Réponse de Affinity Health
Good day Amanda,
We are so thrilled that you received quick, helpful and efficient service from our Customer Care Team.
Should you require any further assistance, please do not hesitate to reach out.
Kind Regards,
Affinity Health Management Team
They are quick and efficient help with…
They are quick and efficient help with care and quick to respond
22 août 2025
Avis spontané
Réponse de Affinity Health
Dear Hani,
Thank you so much for your kind words! We're glad to hear that you found our service quick, efficient, and caring.
Your feedback means a lot to us. If there's anything we can do to earn that extra star next time, please don't hesitate to let us know—we’re always looking to improve!
Best regards,
Affinity Health Management Team
Dental emergency
I called with dental emergency. I was helped immediately and as it my first time claiming or needing to use my insurance it was quick and easy and an amazingly friendly and helpful lady assited me. Thank you Patricia Nkosi
15 août 2025
Avis spontané
Réponse de Affinity Health
Good day Thoeraya,
Thank you for sharing your wonderful feedback. We are delighted to hear that your first experience claiming with us was quick, easy, and supported by friendly service.
We will be sure to share your kind words with Patricia Nkosi, who will be pleased to know she made a positive impact.
Kind regards,
Affinity Health Management Team
Gabriel M was very helpful and…
Gabriel M was very helpful and responded very fast on my messages
30 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Mzi Ndlela,
Thank you for your lovely feedback! We're so pleased to hear that Gabriel M. was helpful and responded promptly to your messages. We'll be sure to share your kind words with him.
We're always here if you need any further assistance!
Warm regards,
Affinity Health Management Team.
Réponse de Affinity Health
Dear Kage,
Thank you so much! We truly appreciate your kind words — we're glad the positive energy came through!
Kind regards,
Affinity Health Management Team.
Thank you very much samu Ndlovu
Thank you very much samu for good service today and just stay the way you are with the positive attitudes 🙏🙏🙏🙏
29 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Tebogo,
Thank you so much for your kind words and encouragement! We’ll be sure to pass your message on to Samu — it will mean a lot. We’re so pleased to hear you received great service, and we truly appreciate your support.
Please feel free to reach out anytime you need assistance! 🙏
Kind regards,
Affinity Health Management Team.
Excellent service from Dimpho
Excellent service from Dimpho, problem resolved swiftly.
15 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Tafara,
Thank you so much for your kind words! We're thrilled to hear that Dimpho provided you with excellent service and was able to resolve your issue swiftly. We'll be sure to pass along the compliment to her. 😊
If you ever need further assistance, we're just a message away!
Kind regards,
Affinity Health Management Team.
Excellent service …
I got such excellent service from Dimpho Pule. Patient and informative . She went as far as informing me about the new Affinity App that makes everything easier.
15 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Monalisa,
Thank you so much for your kind feedback!
We’re delighted to hear that Dimpho Pule provided you with such excellent service. Her patience and dedication to informing our members—especially about tools like the new Affinity App—truly reflect the standard of care we aim to uphold.
We appreciate you being part of the Affinity Health family!
Warm regards,
Affinity Health Management Team.
Customer Care
I have received great assistance from Dimpho Pule. She responded to my messages on time.
15 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Nomathamsanqa,
Thank you for your wonderful feedback!
We’re so pleased to hear that Dimpho Pule provided you with timely and helpful assistance.
We’ll be sure to pass on your kind words to her. It’s always our goal to ensure our members receive the support they need, and we’re glad Dimpho made your experience a positive one.
Warm regards,
Affinity Health Management Team.
Good service
Good day
I have received such a great service from Gabriel Mtimkulu,he was super helpful and gave timely responses which aided me in receiving the assistance I needed without waiting for long.
14 juillet 2025
Avis spontané
Réponse de Affinity Health
Good day Remofilwe Makgorogo,
Thank you so much for your kind words and for taking the time to share your experience.
We are delighted to hear that Gabriel Mtimkulu provided you with such helpful and efficient service. We are proud to have him on our team, and your feedback will certainly be shared with him and his manager.
Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Warm regards,
Affinity Health Management Team
Dimpho pule deliverd an excellent…
Dimpho pule deliverd an excellent service, very kind and so patient, dimpho answered all my questions I had, with so much clarity
11 juillet 2025
Avis spontané
Réponse de Affinity Health
Dear Genevieve,
Thank you so much for your wonderful feedback!
We're delighted to hear that Dimpho Pule delivered excellent service and was able to assist you with kindness, patience, and clarity. We will be sure to pass along your kind words to Dimpho and the team.
Your appreciation means a lot to us, and we look forward to continuing to support you.
Kind regards,
Affinity Health Management Team.
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