On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Voir plus
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Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Voir plus
L'entreprise a répondu
This is the worst company to deal with. Masks as an American storefront, but all items come from China. The quality is terrible and they expect you to pay for your returns back to China. They do n... Voir plus
L'entreprise a répondu
I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Voir plus
L'entreprise a répondu
1,8
Bas
89 avis
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A répondu à 95 % de ses avis négatifs
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False advertising, good customer service
I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer service was excellent. I'm pleased just not 5 stars worth. So from one star to three.
25 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the mules did not meet your expectations regarding the material and appearance. We understand your disappointment, especially when you were expecting leather, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
This place is a scam
This place is a scam. What I bought and what I got was 2 different things. The quality was crap and the material cheap. The return (well there is no return or refund process) they give store credit or you send the pkg back to china. Buyer beware
26 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, materials, and return process, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
If I could give zero stars I would
If I could give zero stars I would. This will teach me to read online reviews before I order. As many have stated, returns are a nightmare. I emailed them and said I wanted to return the item and told them why. So they send me this form to fill out it has to be filled out in PDF form. And I have to include photos of their confirmation email in this PDF. So I do that and then they send me back another form that I have to fill out stating why I want to return it. And there are a lot of questions on these forms. Useless questions that they should have answers to. Finally, I get an email that says I can return it, but I have to send it to China and pay any customs and shipping. And I have to send a video and pictures of my packing and shipping procedure. Or, they can offer me a 50% refund. Now somewhere in that email that I didn’t see at first it says that refund would be in Store credit. I told him I didn’t want Store credit. I wanted it back on my credit card. All they have done is give me Store credit. I am very upset with this company and recommend nobody, nobody order from them. I hope if you’re reading this that you haven’t ordered yet.
After reading the companies response, I will not bother to contact them. They have proven time and time again that they have no desire to actually resolve it. They’ve sent email replies over and over that basically say this is our policy. I’m done wasting my time with them. And as for the “store credit“ it wasn’t enough to even buy anything on their site.
18 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the return process, documentation requirements, and refund options, and we appreciate you taking the time to share your detailed feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
DO NOT ORDER FROM THIS SITE!!
DO NOT ORDER FROM THIS SITE!!! scam scam scam alert! I bought two dresses from this website when they came the quality and craftsmanship of the dresses was so poor it honestly looks like it was zipped through a home, sewing machine in under five minutes. I couldn’t wear either of the dresses I ordered, and when I asked for a refund, I was told in order for a full refund. I would have to send back the addresses or I could do an 85% store credit refund so really they’re keeping your money either way.
27 juillet 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the dresses did not meet your expectations regarding the quality and craftsmanship. We understand your frustration with the return and refund process, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
Worst company ever
Worst company ever! Total SCAM!! Sent the wrong item and then wont give me my money back and wants ME to pay to return it! Have emailed back and forth 20 times with no resolution. They are the worst! Do NOT buy from them ever! Chinese crap!
23 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear about your experience, especially regarding receiving the wrong item and the difficulties you encountered with the return process. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience.
Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
Chinese “shop” BEWARE!!
Outfit ordered for special event. Nice fabric but sizing completely off, should have been 14, apparently 8-10. Also pants were not constructed correctly— no back to them. Tried to return. Here is where it gets tricky. Despite claims of hassle-free returns, lots and lots of red tape. Must return to China at own cost, photograph every step in detail, and refund can only be a store credit! Beware!!! Truly not worth the hassle!
24 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the outfit did not meet your expectations, particularly regarding the sizing, construction of the pants, and return process. We understand how frustrating this must have been, especially with the outfit being intended for a special event.
Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
I would give this company "zero" stars…
I would give this company "zero" stars if I could. The shipping is terrible because this is truly a Chinese company. The 10-14 day delivery is NOT correct. The dress I ordered took 26 days to arrive. The dress looked nothing like the online picture. No lining, no label, no tags, nothing. The dress was like a huge tent. I emailed and emailed about a return. They will only give you "partial" store credit. They will not credit your credit card- this is definately buyer beware. If you want you money back for a "full refund" you must return the item in the original shipping bag to CHINA. The cost to ship it back will not cover the cost the price you paid and they know that. International shipping, tracking, & customs fees. They will do everything possible to prevent a full refund. They are not looking for any repeat customers. That why they "recommend" partial store credits. Its definately not worth the hassel when you could purchase from a legitment business that has good customer service.
15 juillet 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery time, product quality, and return process, and we appreciate you taking the time to share your detailed feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
They sent the wrong item
They sent the wrong item. It took forever. There is a high cost to return which was buried when you first purchase. Definitely don't recommend.
22 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear about your experience. We understand your frustration regarding receiving the wrong item, the long delivery time, and the return costs. We appreciate you taking the time to share your feedback.
Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
DECEPTIVE DROPSHIPPER: Claims CA Address, Forces Returns to China & Refuses Refunds
DO NOT BUY FROM A FLAIR BOUTIQUE. As others have correctly noted, they advertise as a US/California business to lure buyers, but force you to pay out-of-pocket to ship returns to China. When you request a return, they drag you through weeks of fake "verification" forms and photo demands, only to refuse a monetary refund and push store credit or a 50% partial refund. I requested a simple return on July 12, and after over a month of stall tactics, they refuse to provide a return label. Total scam and deceptive trade practices.
18 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the return process, verification requirements, and the resolution offered, and we appreciate you taking the time to share your detailed feedback.
We sincerely apologize for the frustration and inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
Terrible, Avoid!
Terrible! Sizing is not US sizing. The medium is short in the torso, not flowy as in the pic, took a month to be delivered and impossible to return. Do NOT purchase from this company. There is nothing New York about it. Straight from China.
19 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the sizing, fit, delivery time, and return process, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
DON'T ORDER FROM THEM!!!!
If I could give this company a negative review I would. DO NOT ORDER FROM THEM. They are a scam! I ordered a brown dress to wear to my son's upcoming wedding, After I FINALLY received my package it was a different black dress and not even the color that I ordered. They list that they have a hassle free return policy; they do not! They do not answer the phone number given and it doesn't have a voicemail either. After going through many emails and them requesting pictures, signatures, proof of purchase, proof of date and credit card that I used they told me that I would have to send the dress to their China distribution center at my cost and would have to send them more information before doing so OR they would give me 50% in store credit which they suggested that I do, of course. It isn't that I simply don't like the dress it's that they didn't even send me the correct dress that I ordered! The dress they did send is of VERY LOW quality.
18 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear about your experience, especially after receiving a different item from what you ordered. We understand how frustrating this must have been, particularly with your son's wedding approaching, and we appreciate you taking the time to share your detailed feedback.
We sincerely apologize for the inconvenience caused by the product and return process. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
This is a horrible fraudulent company
This is a horrible fraudulent company. The jumpsuit I received was sized impossibly wrong. Really tiny and short in the torso. And I am short waisted.
The fabric was so thin and of such poor quality it was see through.
They make it impossible and very expensive to return.
They wear you down with 3 long forms to fill out with extensive information.
Their product is drop shipped from China and you must track and send back there which costs you as much as the garment.
They will finally after you go through all this offer half back.
Clearly the “positive reviews” are written by them. All you have to do is read them to know.
I did NOT do my homework. DO NOT order from this sham of a company!
17 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the sizing, fabric quality, and return process, and we appreciate you taking the time to share your detailed feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
This is a China-based online store that…
This is a China-based online store that requires international shipping times for orders. I ordered an item 7/13 and it hadn’t even shipped by 8/1 despite their website saying orders will arrive in 5-7 business days. When I requested they cancel the order and issue a refund, they ignored multiple requests. I had to file a claim with my credit card to get a refund. The dress never arrived over a month later.
17 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear about the significant delay with your order and the frustration caused by the lack of updates and response to your cancellation requests. We understand how disappointing this experience must have been, especially after waiting for your order for so long.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
Bought a white dress
Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks on an outfit that looks like it's $20. Very disappointed.
6 juillet 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the dress did not meet your expectations regarding the material and quality. We understand your disappointment, especially when the item was expected to be linen, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
I ordered shoes to wear for my…
I ordered shoes to wear for my daughter's wedding. First of all, the communication about delivery was poor. I had very little idea of when or how they would arrive. When they finally arrived, ten days after I ordered them, I found the shoes to be too tight, and while they looked dressy, they were poorly constructed. Then began the communication with A Flair to return the shoes. Several emails were exchanged in which they kept asking for more and more information. Finally, they said I could return the shoes to China (!) or, I could keep the shoes and they will give me a store credit for 1/2 the price of the shoes. I will just keep the shoes and write this off as lessons learned, because I will never order anything from them again.
15 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery communication, shoe fit and quality, and return process, especially since the shoes were intended for your daughter's wedding. We sincerely apologize for the frustration this has caused.
Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
I can't rate the dress because it still…
I can't rate the dress because after 2 weeks, the dress is now slated to arrive one month from ordering.
31 juillet 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your order has been significantly delayed and that you have not yet received your dress. We understand how disappointing it is to wait much longer than expected, and we sincerely apologize for the inconvenience.
Please email us at support@aflairboutique.com with your order number so our team can review the shipping status and assist you further.
Kind regards,
Aflair Boutique
The dress is not like the photos- the…
The dress is not like the photos- the material is synthetic- the fit is very odd- the return process is absolutely ridiculous
Buyer beware and steer clear!
6 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the dress did not meet your expectations regarding the material, fit, and appearance. We understand your disappointment and frustration with the return process, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
Wrong item received, my fault!
I received a different item than what I ordered. Customer service has been responsive with continues absurd requests that have wasted hours of my time. A Flair Boutique New York
makes it impossible to return any item, even if they sent the wrong item. They want me to pay for the return. Beware, Beware, Beware.
9 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that you received a different item than the one you ordered and that the return process has been frustrating and time-consuming. We understand how disappointing this must have been, especially after the time you've already spent communicating with our team.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
The clothing is such poorly made and…
The clothing is such poorly made and bad quality! I’m asking for a full refund but they are giving me such a hard time for the returned address. I need my money back because I spent $317 and everything is poorly polyester fabric.
9 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that the clothing did not meet your expectations regarding the quality and material. We understand your frustration regarding the return process, especially after a significant purchase, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
I will never shop here again
I will never shop here again. The product does not look like the picture, the size didn’t even remotely fit me, the zipper was stuck on the fabric and worst of all, their return policy is absolutely criminal. They make you jump through all these hoops by filling out multiple forms only to end with a long daunting process to only get either a partial refund or some store credit. Buyer beware! This place is a scam.
7 août 2026
Avis spontané
Réponse de Aflairboutique
Hi,
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product's appearance, fit, zipper, and return process, and we appreciate you taking the time to share your feedback.
We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.
Kind regards,
Aflair Boutique
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