Aflairboutique Avis 

88
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Voir plus

Noté 2 sur 5 étoiles

Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is the worst company to deal with. Masks as an American storefront, but all items come from China. The quality is terrible and they expect you to pay for your returns back to China. They do n... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

88 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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1,8

Tous les avis

(88)

88 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I am so dissapointed in this…

I am so dissapointed in this store.First the dress was not what I spected.Not only did it come a day late but it didnt fit in the bust.When I asked how to get a refund, they DONT give a refund you have to go through amission and pay shipping cost to Shina or get and 85% credit to buy something else.
PLEase don't get fooled like I did

25 juin 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the fit, delivery, and return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize that we were unable to provide the experience you expected. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Noté 1 sur 5 étoiles

Do not buy from this company

I wish I had read more reviews before ordering from A Flair Boutique.

The items I received were disappointing in both quality and fit. The fabric felt inexpensive, and the clothing did not match the quality I expected from the photos and descriptions on the website.

Shipping also took much longer than anticipated. Although the company presents itself as a California boutique, I later learned that my order was shipped from China, which helped explain the delay.

My biggest frustration was the return process. The website advertises a 60-day return policy, but when I attempted to return my order, I was told I would need to ship the items back to China at my own expense. The process also required multiple photos, ongoing communication, and extensive documentation.

The company repeatedly encouraged me to keep the items and accept a partial refund instead. However, their emails stated that refunds are issued as store credit, not returned to the original payment method. That was not what I expected when I saw a 60-day return policy advertised.

Customers should be aware that returning items may involve international shipping costs, lengthy processing times, and store credit rather than a traditional refund. Based on my experience, I would not order from this company again.

8 juin 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, shipping time, and return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize that your experience was not the positive one we strive to provide. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Noté 1 sur 5 étoiles

Buyer beware

Buyer beware. Zero stars if I could.

I was extremely disappointed with my experience with A Flair Boutique. The clothing I received was made from cheap, low-quality fabric and looked nothing like I expected based on the website photos.

Shipping took much longer than advertised, and despite the company presenting itself as a California-based boutique, I later learned that the items were being shipped from China. This important detail was not made clear when I placed my order.

The return process is where things became truly frustrating. The website advertises a 60-day return policy, leading customers to believe returns are straightforward. In reality, I was told I would need to ship the items back to China at my own expense, provide photos of the products and packaging, monitor the shipment, and wait weeks for processing and inspection.

The company repeatedly encouraged me not to return the items and instead offered "partial refunds" of 85% and later 90%. However, buried in their emails was the disclosure that refunds are actually issued as store credit. In other words, what was presented as a refund was not a refund to my original payment method at all.

The entire process felt designed to discourage returns. A company that advertises a 60-day return policy should not require customers to pay international shipping costs to China, jump through multiple documentation requirements, wait several weeks for processing, and then receive store credit instead of an actual refund.

Between the poor-quality materials, long shipping times, lack of transparency about products shipping from China, and a return policy that is far more restrictive than it initially appears, I cannot recommend A Flair Boutique and will not be shopping there again.

24 juin 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, shipping time, and return process, and we sincerely appreciate you taking the time to share your feedback.

We strive to provide a positive shopping experience for every customer, and we sincerely apologize that we fell short in your case. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Noté 1 sur 5 étoiles

Everything they offer can be purchased…

Everything they offer can be purchased on other sites for half the price

22 juin 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

We are sorry to hear that you were disappointed with your experience. We appreciate you taking the time to share your feedback, as it helps us continue improving our products and services.

Please email us at support@aflairboutique.com with your order number if there is anything we can assist you with. Our team will be happy to review your concerns and work toward a fair resolution.

Kind regards,
Aflair Boutique

Noté 1 sur 5 étoiles

Terrible return experience

The dresses were fine. The return experience has been a 10 day challenge with no resolution yet. I am waiting to get a return code. I’ve completed two long forms with all my info that they should already have. Frustrating, and feels very scammy. I do not recommend. Update: now they’ve offered 85% in-store credit or return items to China at my expense. Avoid this site.

15 juin 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

We are sorry to hear that your experience with our return process did not meet your expectations. We understand your frustration regarding the delays and return options, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Noté 5 sur 5 étoiles

Absolutely love the quality of this…

Absolutely love the quality of this jacket, it feels so premium and warm

3 mars 2026
Avis spontané
Logo de Aflairboutique

Réponse de Aflairboutique

Hi,

Thank you for your wonderful review. We're delighted to hear that you love the quality of your jacket and that it feels both premium and warm. Your kind words mean a lot to us, and we truly appreciate your support.

Kind regards,
Aflair Boutique

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