All the products im using of yours are very good for my locs and wouldnt change it ive been searching for a while and now ive found it thank you
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Lisez les avis des autres
Your products feels and smells great on my hair but I noticed my hair needed a heavier hair oil than the cream provided. I recently bought your hair butter made in Honduras which everyone is raving ab... Voir plus
L'entreprise a répondu
Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Voir plus
L'entreprise a répondu
I have been using Afrocenchix for a number of years now, with the 'Sheen Hydrating Spray' being my daily go to. I have contacted Afrocenchix twice during the last 6 months with feedback. On both o... Voir plus
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À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique de santé et beauté
- Entreprise de cosmétique
- Industrie cosmétique
- Magasin de produits capillaires
- Magasin de produits de beauté
À propos de Afrocenchix
Écrit par l'entreprise
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
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Coordonnées de contact
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Royaume-Uni
- info@afrocenchix.com
- afrocenchix.com
4,6
Excellent
1 k avis
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A répondu à 100 % de ses avis négatifs
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Réponse de Afrocenchix
Thank you for your feedback, Carol!
We apologize for the delivery challenges and the difficulty with the packaging. We take your comments seriously as we strive to make our products as user-friendly as possible. Please reach out to our support team at info@afrocenchix.com so we can assist you with these issues right away.
My hair has been waiting for Afrocenchix all my life.
My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does indeed feel nourished, and on the way to being restored to health and strength.
2 février 2026
Réponse de Afrocenchix
Hi Dee,
Thank you so much for your kind words! We are absolutely thrilled to hear that your hair is feeling nourished and restored.
It’s wonderful to know that our oils are giving your afro hair the moisture it craves without the oily build-up. Reviews like yours make what we do so rewarding!
Happy styling!
Réponse de Afrocenchix
Thank you for your feedback!
I am so sorry to hear that your discount code didn't work. Please send us an email at info@afrocenchix.com with the details of the code you were using, and we will be happy to assist you and resolve this right away!
Excellent products
Excellent products, beautiful smell and effective. Also, promptly delivered.
5 janvier 2026
Réponse de Afrocenchix
Hi Melanie,
Thanks for the 5-star review! We're so glad your order arrived promptly and that you're loving the products.
My favourite Spray moisturiser ,…
I have like using spray moisturiser for a while now. It makes my hair so soft and manageable. I love the smell.
Have recommended this to family and friends. Thank you
2 janvier 2026
Réponse de Afrocenchix
Thank you for your feedback!
We are so happy to hear that our spray moisturizer has become your favorite! There’s nothing better than hair that feels soft and manageable, and we’re thrilled you love the scent too. Thank you so much for recommending us to your family and friends—that is the highest compliment we could receive!
Réponse de Afrocenchix
Thank you for your feedback, Sam!
We are absolutely thrilled to hear that your hair has grown! There is nothing we love more than hearing that our products are helping our customers reach their hair goals. Keep up the great work with your routine!
Ordering was simple
Ordering was simple, the product arrived in under two weeks, and the quality is excellent!
10 janvier 2026
Avis spontané
Réponse de Afrocenchix
Thank you for your feedback, Andrea!
We love hearing that everything from the order process to the delivery worked perfectly for you! It’s fantastic that you’re pleased with the quality of your new products. Thank you for choosing Afrocenchix!
I was very impressed with the prompt…
I was very impressed with the prompt response to my enquiry.
23 décembre 2025
Réponse de Afrocenchix
Thank you for your feedback, Elaine!
We’re so happy we could help! Providing quick and helpful responses is a top priority for us, and we appreciate you taking the time to let us know we hit the mark.
Did not receive product I ordered
Did not receive product I ordered, emailed notifying them, no email back after two days.
23 décembre 2025
Réponse de Afrocenchix
We apologize for the inconvenience. Your order left our facility on the 23rd, and tracking details were emailed to you then. Please check your spam or junk folders if you cannot find our messages. We have also responded to your two recent emails and are awaiting your reply. Thank you for your continued patience.
Great experience 3 years and counting
I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of.
During my recent purchase,customer service was prompt and helpful when I encountered issues with payment.
25 novembre 2025
Réponse de Afrocenchix
Thank you for your feedback, Mai!
We are so honored to have been part of your and your three daughters' hair care journeys for the last three years! It’s wonderful to hear that our scents and products are helping you all maintain your beautiful hair. We're also glad our team could assist you quickly with your payment—thank you for being such a loyal part of the Afrocenchix family!
Réponse de Afrocenchix
Thank you for your feedback, MC!
We are so glad to hear our delivery was fast and efficient for you! Thank you for choosing us and for your kind words.
Easy to order online
It is easy to make an order online & products easy to read you know what your getting.delivery is quick & package well.
1 décembre 2025
Réponse de Afrocenchix
Thank you for your feedback, Dee Dee!
We are thrilled that you found the ordering process easy, the product information clear, and that you received quick and well-packaged delivery. We appreciate you taking the time to share your positive experience with us.
Detangles well but hair left looking…
Detangles well but hair left looking frizzy
It detangled well but it left my hair looking frizzy. Also i asked a query to customer service some time ago still no response. I intend to try to make a workaround but using another brush to smooth out the hair as has detangled well for me so far.
8 décembre 2025
Avis spontané
Réponse de Afrocenchix
Thank you for your feedback, SN.
We are pleased the product detangled your hair effectively, but we are genuinely sorry to hear that it left your hair looking frizzy. We also sincerely apologize that your previous query to customer service has gone unanswered. We understand how frustrating this is, and it is certainly not the standard of service we aim to provide.
To allow us to assist you further with the frizz issue and follow up on your original query, please write us an email at info@afrocenchix.com.
Great product-Great service
Thanks for prompt delivery of my products.
I’ve tried sooo many products but now the search is OVER!!
It’s AFROCENCHIX4EVA🫶🏾
22 septembre 2025
Réponse de Afrocenchix
Thank you for your feedback, Lady Knight!
That is fantastic to hear! We are so glad we could provide prompt delivery and that your search for the right products is finally over. Knowing you feel that way truly means a lot to us.
Great products and good service
I’ve been ordering products from Afrocenchix for a number of
Years now. There products are superb and have definitely reduced the shedding on my hair. My favourites are swirl nourish and seal, they are working well for me. Also every order is shipped very quickly which is great.
5 novembre 2025
Réponse de Afrocenchix
Hello Mabes,
That is absolutely wonderful to hear! 💜
We are genuinely thrilled that you have been a loyal customer of Afrocenchix for so many years and that our products, especially Swirl, Nourish, and Seal, have made such a positive difference in reducing shedding and improving your hair health. Hearing about the superb results and quick shipping makes our day!
Thank you so much for taking the time to share your kind words and for being a part of the Afrocenchix family. We look forward to continuing to provide you with excellent products and service!
Grey hair
Not advertised for my hair but the effect of defining straight short layers with a pea size of the moisturiser is the best product I have found!
28 octobre 2025
Réponse de Afrocenchix
Hi Chris. Thanks for your 5-star review! We're thrilled to hear you found our product so effective for defining your short, straight layers! We appreciate you trying it out!
Réponse de Afrocenchix
Thanks for your 5-star review, Cherelle G! We're happy to hear your experience was "Perfect as always" with easy ordering, quick shipping, and a great product.
Reliable Service
A great service and always ready to help with any issues. Recently my discount code wouldn't work and the Afrocenchix Team were on hand to help straight away and got it sorted. Thank you Team.
20 octobre 2025
Réponse de Afrocenchix
Thanks for your 5-star review! We're glad to hear you found our service reliable and that the Afrocenchix Team was able to help you quickly with your discount code issue. Thank you!
Had an issue with a couple products…
Had an issue with a couple products purchased. Sent email through to customer service and have not received any response since submitting over a week ago.
6 octobre 2025
Réponse de Afrocenchix
Hi Abbey,
Thank you for bringing this to our attention. We are very sorry to hear that you've had an issue with your products and that you haven't received a reply to your email. This is not acceptable service, and we sincerely apologise.
We have checked our system and unfortunately, we did not receive any email from t*****221@gmail.com.
To ensure we can help you immediately, please send a new message detailing your product issues to info@afrocenchix.com. We would love to address this for you as quickly as possible.
Réponse de Afrocenchix
Thank you so much, Natalie, for your fantastic 5-star review! We're thrilled to hear that you found our team to be very responsive and friendly.
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