Afrocenchix Avis 

1 136
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All the products im using of yours are very good for my locs and wouldnt change it ive been searching for a while and now ive found it thank you

L'entreprise a répondu

Noté 4 sur 5 étoiles

Your products feels and smells great on my hair but I noticed my hair needed a heavier hair oil than the cream provided. I recently bought your hair butter made in Honduras which everyone is raving ab... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using Afrocenchix for a number of years now, with the 'Sheen Hydrating Spray' being my daily go to. I have contacted Afrocenchix twice during the last 6 months with feedback. On both o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique de santé et beauté
  4. Entreprise de cosmétique
  5. Industrie cosmétique
  6. Magasin de produits capillaires
  7. Magasin de produits de beauté

À propos de Afrocenchix

Écrit par l'entreprise

Afrocenchix: Making Natural Simple

In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.

Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.

Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.

At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.

Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.

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Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(1 136)

70 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good as usual

Good as usual

29 septembre 2025
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Réponse de Afrocenchix

Thank you for the 5-star feedback! We're pleased to hear that your experience was good as usual.

Noté 5 sur 5 étoiles

WORTH IT!!!

My hair had never looked and felt so hydrated. I'm extremely happy with these results.

1 septembre 2025
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Réponse de Afrocenchix

Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that your hair has never looked and felt so hydrated. It’s wonderful that you’re extremely happy with the results!

Noté 5 sur 5 étoiles

Fabulous!

Bought the locs care kit for my son. Used many other products which were good, however this set has trumped all! Smells amazing and you can see the visible glow and difference in each loc.
Came in good time and will be subscribing. More discount codes please for returners!

9 septembre 2025
Avis spontané
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Réponse de Afrocenchix

Thank you for your absolutely 5-star review! We are thrilled to hear that the Locs Care Kit for your son has "trumped all" other products you've tried. That is fantastic news!

It's wonderful that you've noticed the amazing smell and the visible glow and difference in each loc. We are also pleased that your order arrived in good time and that you plan on subscribing.

We hear you about the discount codes! For access to exclusive deals and special offers, please make sure you are subscribed to our newsletter and following us on our social media accounts.

Noté 4 sur 5 étoiles

Prompt delivery & well packaged

Prompt delivery & well packaged. My hair washing days are so much easier with Swirl, it has great slip, easier to comb through my hair & it smells great. Love the moisture surge set, keeps my natural curls looking & feeling great.

4 août 2025
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Réponse de Afrocenchix

Hello Kay,

Thank you for your wonderful 5-star review! We are so pleased to hear that your order arrived promptly and was well-packaged.

Your detailed feedback about our Moisture Surge set, and specifically how Swirl has made your hair washing days so much easier, means a lot to us. We're thrilled that your natural curls are looking and feeling great!

Noté 5 sur 5 étoiles

The absolute best products for my sons…

The absolute best products for my sons very curly hair.

1 août 2025
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Réponse de Afrocenchix

Hello Lise,

Thank you for your fantastic 5-star review! We are absolutely thrilled to hear that our products are the best for your son's very curly hair. It means so much to us to know we're helping!

Noté 5 sur 5 étoiles

Excellent service

As always, my products arrived promptly and in good condition.

28 juillet 2025
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Réponse de Afrocenchix

Hello Lorraine,

Thank you for your fantastic 5-star review! We're so pleased to hear that, as always, your products arrived promptly and in good condition. We truly appreciate your continued support!

Noté 5 sur 5 étoiles

Perfect for my hair and scalp

I use the Swish non-sulphate shampoo, and Sootthe scalp oil -- and they leave my hair feeling soft and nourished, and my scalp healthy. I love these products. Abd never any problems with ordering or delivery.

28 juillet 2025
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Réponse de Afrocenchix

Hello Cheryl,

Thank you for your fantastic 5-star review! We are so pleased to hear that our Swish shampoo and Soothe scalp oil are perfect for your hair and scalp, leaving them feeling soft, nourished, and healthy.

It's wonderful to know that you love these products and have never had any problems with ordering or delivery.

Noté 5 sur 5 étoiles

Great range of products

Great range of products. You certainly feel and smell the difference with your hair when you use the products. Great summer discounts too 😀😉

22 juillet 2025
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Réponse de Afrocenchix

Hello Meggie,

Thank you for your fantastic 5-star review! We're so pleased to hear you love our range of products and can both feel and smell the difference. We're also glad you were able to take advantage of our summer discounts!

Noté 4 sur 5 étoiles

It took a little longer than I expected…

It took a little longer than I expected to receive my order.

7 juillet 2025
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Réponse de Afrocenchix


Hello Angela,

Thank you for your feedback. We're very sorry to hear that your order took longer than you expected to arrive, and we appreciate you bringing this to our attention. Your comments are valuable as we are always working to improve our delivery process.

Noté 3 sur 5 étoiles

Yes is ok good quality but the price is…

Yes is ok good quality but the price is to much,thanks for your help

27 juin 2025
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Réponse de Afrocenchix

Hello Niculaie,

Thank you for your feedback. We're glad to hear that you are happy with the quality of our product. We also appreciate you sharing your thoughts on the pricing, and we will certainly take this into consideration.

Noté 5 sur 5 étoiles

As always the rider was easy to place…

As always the rider was easy to place and was delivered quickly. Thanks

20 juin 2025
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Réponse de Afrocenchix

That's wonderful to hear, Vivien! We're so glad you had another great experience with us. Thank you for the 5-star feedback on the ease of ordering and the quick delivery.

Noté 1 sur 5 étoiles

Stay away from this brand if you have sensitive skin

I have bought the full set for my daughter has sensitive skin and she had a scalp and ear infection!
I am extremely disappointed by this brand who claim to be good for people with sensitive skin. These products are not natural and full of perfume.

My daughter has only been using them twice last month and I have seen 3 GPs, 1 dermatologist and 1 ENT since. She got a serious infection! She has been scratching her scalp and ear since and now she is on antibiotics.
Do not claim to be natural and good for sensitive skin if this is not the case, this is just dangerous and irresponsible!

5 mai 2025
Avis spontané
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Réponse de Afrocenchix

Hello Issa,

We are so sorry to hear about the extremely difficult and distressing experience your daughter has had. We take all feedback, especially concerning sensitive skin and health issues, very seriously.

To allow us to investigate this matter thoroughly and offer you the proper support, please contact us directly at info@afrocenchix.com with your order details.

Noté 5 sur 5 étoiles

Excellent products that I have been…

Excellent products that I have been using for years. Highly recommend.

28 mai 2025
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Réponse de Afrocenchix

Thank you for the fantastic 5-star review, Samantha! We truly appreciate your loyalty and it's wonderful to hear that you've been a happy customer for years. Your high recommendation means a lot to us!

Noté 5 sur 5 étoiles

The products are of good quality and…

The products are of good quality and delivered on time.

22 mai 2025
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Réponse de Afrocenchix

Thank you for the wonderful feedback, Deborah. We're pleased to know that you are satisfied with both the product quality and our timely delivery.

Noté 4 sur 5 étoiles

Very professional

Very glad with my products and amazing customer service

2 mai 2025
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Réponse de Afrocenchix

Hi Mavis,

Thank you for your 5-star review of our Soothe Scalp Oil! We’re over the moon that its fresh rosemary scent, lightweight feel, and shine-boosting power have your hair and scalp singing. Hearing that you even use the leftovers as a hand and leg moisturiser absolutely makes our day!

Noté 5 sur 5 étoiles

I love the products

I love the products. Just what my hair needed.

Thank you

21 avril 2025
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Réponse de Afrocenchix

Hi Hannah,

Thank you for letting us know how much you love our products and how perfectly they suit your hair—your kind words truly make our day!

Noté 5 sur 5 étoiles

Lovely products nicely packaged for…

Lovely products nicely packaged for ease of travelling. Applying sparingly leaves my hair shiny and manageable. I have a sweet fragrance of natural lightly moisturised curls with each application.

22 avril 2025
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Réponse de Afrocenchix

Hi Brenda,

Thank you for your 5-star review! We’re thrilled the travel-friendly packaging fits your routine and that a little product leaves your curls shiny, manageable, and sweetly scented. Your feedback means the world to us.

Noté 1 sur 5 étoiles

The Smooth product is hard to Dispense

The Smooth product is very hard to dispense from the bottle. They should look to change the container or the product so it is fit for purpose

2 avril 2025
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Réponse de Afrocenchix

Hi Annie,

Thank you for sharing your experience, and I’m really sorry the Smooth bottle is difficult to dispense. Your feedback is invaluable—our team is already reviewing the packaging so every pump works as effortlessly as the product itself.

Please email us at info@afrocenchix.com so we can make this right for you and learn more about the issue.

Noté 5 sur 5 étoiles
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Réponse de Afrocenchix

Hi Aishatu,

Thank you for sharing how easy the ordering process was and how quickly your items arrived—great to hear our delivery team hit the mark! Your support means a lot to everyone at Afrocenchix.

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