All the products im using of yours are very good for my locs and wouldnt change it ive been searching for a while and now ive found it thank you
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Your products feels and smells great on my hair but I noticed my hair needed a heavier hair oil than the cream provided. I recently bought your hair butter made in Honduras which everyone is raving ab... Voir plus
L'entreprise a répondu
Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Voir plus
L'entreprise a répondu
I have been using Afrocenchix for a number of years now, with the 'Sheen Hydrating Spray' being my daily go to. I have contacted Afrocenchix twice during the last 6 months with feedback. On both o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique de santé et beauté
- Entreprise de cosmétique
- Industrie cosmétique
- Magasin de produits capillaires
- Magasin de produits de beauté
À propos de Afrocenchix
Écrit par l'entreprise
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
SHOP NOW
Coordonnées de contact
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Royaume-Uni
- info@afrocenchix.com
- afrocenchix.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Afrocenchix
Thank you, Fiona, for your positive review! We're so happy to hear that our products are working beautifully for your daughter's hair. We strive to create products that nourish and enhance all hair types, and it's wonderful to know that they're making a difference for her.
Great set of products
Great set of products that do the job on my hair and smell great. Find it difficult to use other products now. Also really good to know that natural products are used.
5 août 2024
Réponse de Afrocenchix
Thank you, Daniel, for your kind words and 5-star review! We're delighted to hear that our products work so well for you and that you love the natural ingredients. It's fantastic to know that you find it difficult to use other products now - that's the ultimate compliment!
Love your products my thanks to them my…
Love your products my thanks to them my hair is growing and growing
5 août 2024
Réponse de Afrocenchix
Thank you, Eva, for your wonderful review! We're thrilled to hear that our products are working wonders for your hair and helping it grow. Your positive feedback means the world to us, and we're so happy to be a part of your hair journey!
Shampoo and conditioner
I am happy that the product arrived quickly however I was disappointed that the shampoo was not sealed with sellotape because of this, some of the shampoo spilled from the bottle and into the box 😔
6 août 2024
Réponse de Afrocenchix
Hi Danielle,
We apologize for the inconvenience caused by the unsealed shampoo bottle.
Please contact us at info@afrocenchix.com so we can assist you further.
Thank you for your understanding.
Soothe / Seal
I love the Soothe oil but it would be so much better with a dropper applicator like Nourish! The current applicator (nozzle at the end of the bottle) makes it easy to miss some areas and over apply in others. The oil itself is lovely though and really helps soothe a dry scalp, especially after washing. I would definitely repurchase.
The Seal oil I didn’t like as much, I find it leaves my hair stringy and straw-like and my curls won’t take shape when it’s been applied. I have tried it in both LOC and LCO methods, and on its own without any curl cream, on wet and dry hair and I always have the same result. Not sure if it is the product or if it’s just not right for my hair (curly with dry ends). It’s the only product from Afrocenchix that I wouldn’t repurchase or recommend.
11 août 2024
Réponse de Afrocenchix
Hi Katie,
Thank you so much for taking the time to share your detailed feedback on our Soothe and Seal oils!
We're delighted to hear that you're loving the Soothe oil and its positive effects on your scalp. Your suggestion about the dropper applicator is valuable and something we'll definitely take into consideration for future improvements. We want to ensure our products are as user-friendly and effective as possible.
Regarding the Seal oil, we apologize that it didn't work well for your hair type. While it's designed to lock in moisture and define curls for many, we understand that everyone's hair is unique. We appreciate your honesty and will keep your experience in mind as we continue to develop our products.
We're glad that you've found other Afrocenchix products that you enjoy, and we hope you'll continue to explore our range to find more gems that suit your needs. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Thank you again for your valuable feedback!
I love the product
I love the product. Excellent quality. I have a 4C beautiful thick hair and it needs a good concentrate product to moisture and soften it. It is exactly what I am getting it. The product has a excellent natural aroma of lemon grass. Love it!
19 juillet 2024
Réponse de Afrocenchix
That's wonderful to hear, Alessandra! We're so happy that you love our product and that it's working wonders for your beautiful 4C hair. It's fantastic that you find it moisturizing, softening, and appreciate its natural lemongrass aroma. We strive to create products that cater to the unique needs of textured hair, and your positive feedback confirms that we're on the right track. Thank you for sharing your experience and for choosing Afrocenchix!
Great products which work on my hair…
Great products which work on my hair type, ordering, quick delivery and good customer service
24 juillet 2024
Réponse de Afrocenchix
Thank you, Muriel, for your wonderful 5-star review! We're thrilled to hear that our products work well for your hair type, and that you had a positive experience with our ordering, delivery, and customer service. We appreciate your feedback and are happy to have you as a satisfied customer!
Product arrived within two days.
18 juillet 2024
Réponse de Afrocenchix
Hi Mrs Brown. That's fantastic! We're thrilled to hear that your order arrived so quickly. We strive to provide fast and efficient delivery, and we're glad we could meet your expectations.
Thank you for a great service.
My goods arrived on time and well packaged. The wash day leaflet and bag were an added bonus. Thank you.
15 juillet 2024
Réponse de Afrocenchix
Thank you, Andy, for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service, delivery, and packaging. We strive to exceed expectations, and it's wonderful to know that you appreciated the extra touches like the wash day leaflet and bag. We hope you enjoy your products and look forward to serving you again in the future!
Great customer service
Great customer service, speedy delivery and, most importantly, great products!
12 juillet 2024
Réponse de Afrocenchix
Thank you, Katie, for your 5-star review! We're so happy to hear that you had a great experience with our customer service, delivery, and products. We strive to provide the best possible experience for our customers, and your feedback means the world to us.
Since using the products I’ve noticed…
Since using the products I’ve noticed huge improvement in the feel and look of my hair. My hair is growing quicker, feels softer and is more manageable.
15 juillet 2024
Réponse de Afrocenchix
Thank you, Thelma, for your wonderful review! We're so happy to hear that our products have made such a positive impact on your hair. It's fantastic to know that your hair is growing quicker, feels softer, and is more manageable. We appreciate your support and are thrilled that you're seeing such great results!
Great products and great service.
3 juillet 2024
Réponse de Afrocenchix
Thank you, Andy, for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service, delivery, and packaging. We strive to exceed expectations, and it's wonderful to know that you appreciated the extra touches like the wash day leaflet and bag. We hope you enjoy your products and look forward to serving you again in the future!
Great service
There were issues with the packaging of the oils sent. When I flagged this up they packaged it with extra cushioning and it arrived safely. I love the biotin oil
1 juillet 2024
Réponse de Afrocenchix
Thank you so much for the 5-star review and for sharing your experience! We're so glad you love the Biotin Oil and appreciate you bringing the packaging issue to our attention. We always strive to ensure our products arrive safely, and we're happy to hear the extra cushioning did the trick. Your satisfaction is our top priority, and we're thrilled that we were able to resolve this for you quickly and efficiently.
Disappointing hair cream
The Hair Cream is almost solid and extremely difficult to get out of the bottle
3 juillet 2024
Réponse de Afrocenchix
Thank you for sharing your feedback, AB. We apologize for the inconvenience you're experiencing with the consistency of the hair cream. Please reach out to us directly at info@afrocenchix.com so we can assist you and resolve this issue.
Réponse de Afrocenchix
Thank you, Nicola, for your 5-star review and kind words about our products! We're so happy to hear you're enjoying them. We appreciate your continued support and hope you continue to have great experiences with Afrocenchix!
I only used it once so can't really say…
I only used it once so can't really say for certain. It seems alright but I have to use it longer to be certain. It is also a bit expensive.
28 juin 2024
Réponse de Afrocenchix
Hi Doris,
Thank you for taking the time to share your initial impressions. We understand it can take a few uses to fully experience the benefits of our products. We encourage you to continue using it and see how it works for you over time.
Regarding the price, we understand that our products are an investment. However, we believe they offer great value for the quality of ingredients and the results they deliver. We also offer various sizes and bundles to suit different budgets.
If you have any further questions or would like to discuss this in more detail, please don't hesitate to contact us at info@afrocenchix.com.
Thank you!
Very happy with the moisturizing…
Very happy with the moisturizing products spray oil and cream.. lovely smell. Leaves hair lovely and moisturized. Delivered timely
24 juin 2024
Réponse de Afrocenchix
Hello Janeice, Thank you so much for the wonderful feedback! We're thrilled to hear that you're enjoying our moisturizing spray, oil, and cream, and that they leave your hair feeling lovely and moisturized. We also appreciate the shoutout about our timely delivery. We strive to provide both excellent products and service, and it's so rewarding to hear when we succeed.
Great products
Great products. Works really well with my hair. The products are very hydrating and leaves my hair smelling great and feeling good. I recommend.
18 juin 2024
Réponse de Afrocenchix
Hi Shoshana. Thank you so much for your positive feedback! We're thrilled to hear that our products work well for your hair, leaving it hydrated, healthy, and smelling great. We appreciate your recommendation and are happy to have you as a satisfied customer.
Amazing product
Really get product is just a bit on the expensive side but would 10/10 recommend
11 juin 2024
Réponse de Afrocenchix
Thank you, Loice, for your positive feedback on our product! We're thrilled to hear that you would highly recommend it. We understand your thoughts about the price and strive to provide the best value for our high-quality ingredients and formulations. We appreciate your support and hope you'll continue to enjoy our products!
Happy with the service but packaging could be better
Happy with the level of service, easy-to-use website and quick delivery as always. The packaging could be improved as some of the hair oil had leaked when I opened the box though.
27 mai 2024
Réponse de Afrocenchix
Hi Sophie. Thank you for your feedback! We're glad to hear you're happy with our service, website, and delivery speed.
We apologize that your hair oil leaked during transit. To discuss this further and find a solution, please contact us at info@afrocenchix.com.
We appreciate your understanding and look forward to hearing from you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.