14e de frais de douane..
14e de frais de douane... Non prévu et non évoqué sur le site lors de la commande!

Réponse de Afropopsocks
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused by the unexpected customs fees.
We understand the frustration of encountering unforeseen charges, and we want to clarify that customs fees are not within our control, as they vary from country to country and are imposed by the respective customs authorities.
While we strive to provide as much information as possible to our customers, including any known restrictions or potential additional charges, unfortunately, we are unable to anticipate or include every possible scenario regarding customs fees on our website.
Your feedback is essential to us, and we will certainly review our processes to see if there are ways we can better inform our customers about the potential for customs fees in certain regions.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Love, The Afropop Team 🧦






