Agora Business Publications LLP Avis 

408
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam Scam Scam As all have stated you think you are signing into a free trial but they use highly misleading and predatory marketing practices to trap small businesses into forced paid subs... Voir plus

Noté 1 sur 5 étoiles

1 star, would give less if i could. At no point was i made aware that clicking on something would lead to having to pay a subscription. to make matters worse, you are not told you have entered the sub... Voir plus

Noté 1 sur 5 étoiles

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Money Grabbing Fraudsters - Buyer beware! If you sign up to the 30 day free trial they automatically put you onto a 30day credit account terms and invoice you. If you don't pay, they don't cancel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services d'information

Écrit par l'entreprise

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

408 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Tous les avis

(408)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good information and regular updates…

Good information and regular updates keep me informed of any changes. lots of useful ideas and tips.

2 juin 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Karon

Thank you for taking the time to leave us a 4* review.

It is lovely to hear that the information we provide is keeping you updated and that you are able to use the tip and ideas in your daily work.

Kind Regards

Agora Business Publications LLP

Noté 1 sur 5 étoiles

Disgusting service - AVOID

Disgusting service very rude
Called me a liar because my HR manager was unavailable and then threatened to give business a bad review 😂

Best to avoid 🥴

18 mai 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Rebecca

Thank you for fetching this to our attention.

Please accept our apologies as this is very concerning to us. We do not expect our agents to behave in this manner. We take these comments very seriously and have addressed this across the sales team, however we would like to pin point the call so that we can look in to this further. If you can please contact us at cs@agorabusiness.co.uk we can discuss this with you further.

Thank you
Kind Regards

The Customer Service Team

Agora Business Publications LLP



Noté 1 sur 5 étoiles

Get a grip with your marketing.

Downloaded an e-book and they've started sending me invoices and debt recovery letters. Get a grip & into the modern era with your marketing. You're trying to do inbound marketing (which is generally offers freemium content) and then signing people up to a paper based invoice subscription service. Either make your downloadable HVCO free or add card details so people know exactly what they are signing up to. Yes, it might be in your terms but what you are doing is not totally clear and comes across as fraudulent.

12 mai 2023
Noté 1 sur 5 étoiles

Fraudulent company

Fraudulent company - signing GP Practice's up without consent or a signed contract. Ask them to send me information as I was not willing to sign up over the phone. The next thing I know they have used the surgery email to sign us up without consent. They are now billing me for a service I have not used and am not even aware of!

Told them there is a problem and that we did not sign up, yet they have not frozen the account and are still billing me. Absolutely the worst company ever!!!!!

8 mai 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Puja

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Noté 1 sur 5 étoiles

Terrible company avoid at all costs

Terrible company. Signed up for a 'free' trial and didn't read the very small print. Suddenly received an invoice from them for £80. Spoke to them to explain that their sign yp process isn't clear and that I in fact hadn't realised that I signed up and hadn't accessed any of their materials. Was basically told tough tatties and forced to pay. I suppose holding people to ransom is one way of making money. Robbing bustards.

4 mai 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Mark

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Agora Business Publications

Noté 4 sur 5 étoiles

A useful training session

A useful training session. This was helpful in laying out the timeline for managing underperformance. It had some good tips and useful information. However
I felt it focused more on the disciplinary process than on ways to help managers improve performance.

26 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Morning Jane

Thank you for taking the time to leave a 4* review.

We are really pleased to hear that you enjoyed the workshop and the information provided. We appreciate the feedback that you have provided and this has been passed across to the relevant department.

Kind Regards

Agora Business Publications LLP

Noté 5 sur 5 étoiles

Quick and professional response to H&S issues

Quick and professional response to any questions I have. Health and Safety Advisor booklets with guidance, and checklists, well presented, and always serve as a handy reminder.

26 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Morning Rod

Thank you for taking the time to leave us a 5* review.

It is great to hear that you find the information from our experts and our publications so useful.

Kind Regards

Agora Business Publications.

Noté 5 sur 5 étoiles

Agora keeps you updated

Agora keeps you updated.

I've been using their mazagine and other products for years, as they look and keep on top of issues or problems with indepth knowledge and easy to understand techinical articlues to support you.

20 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Morning James

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you have found the publications and the help and advise we provide as such a massive help for you.

Your Sincerely

Agora Business Publications LLP

Noté 4 sur 5 étoiles

Helpful H&S publication

A niche health and safety publication that is very helpful in allowing the inexperienced or "rusty" practioner to produce positive results from the guidance within it is, I feel, a little expensive to the subscriber. However, there is no faulting the information it contains and the assistance contained in the resource centre or the assistance from the professional helpline that comes with the publication that can allow the reader / user to improve the policies and procedures for the work they are engaged in.

17 novembre 2022
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Les

Thank you for taking the time to leave a 4* review.

We are really pleased to hear that you find the information provided in the Online Resource Centre and the Ask the Expert Email Helpdesk so useful and helpful and you are able to utilise this in your daily work.

We would appreciate it if you could please contact us to discuss further.

Kind regards

Agora Business Publications LLP

Noté 5 sur 5 étoiles

Templates and magazine

I found the broad range of document templates as well as the monthly magazines very useful for saving time and educating others.

1 mars 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Alan

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you find our resources so useful.

Kind regards
Agora Business Publications LLP

Noté 5 sur 5 étoiles

Offers great publications and level of service

My company has been subscribed to Agora for around 7 years now. When I took over as the companies Health and Safety officer 3 years ago and it was my first time in such a role, their publication 'Health and Safety Advisor' has been a massive help in keeping me up to date with advice, legislative changes, compliance, it also offers materials that allow me manage H&S monitoring across the company and takes in to account things I
I may not have considered. Their online resources offer great materials for monitoring H&S and its all included in the cost. The customer service has always been amazing and we have never had a problem with receiving our subscription. Invoicing and payment is simple and their costs remain reasonable at a time when most services are increasing their subscriptions by very large amounts, and there are no hidden charges or sudden hikes in cost.

I highly recommend them.

14 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a wonderful 5* review.

It is brilliant to hear that you find the information provided in the publications and the Online Resource Centre is such a massive help and allows you to keep update with your daily work.

Kind regards
Agora Business Publications LLP

Noté 5 sur 5 étoiles

Always an interesting read

Always an interesting read with good, helpful advice

14 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a 5* review.

It is lovely to hear that you find the publications and the advice so helpful.

Kind regards

Agora Business Publications LLP

Noté 5 sur 5 étoiles

Informative

Informative, detailed, up to date advice and information, that protects our employees and our business.

14 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Kevin

Thank you for taking the time to leave us a 5* review.

It is brilliant to hear that you find the information we provide so detailed and allows you to keep updated and your business and employees protected.

Kind regards

Agora Business Publications LLP

Noté 5 sur 5 étoiles

Fantastic publication

Fantastic publication, has been really useful.

12 avril 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Peter

Thank you for taking the time to leave us a 5* review.

It is great to hear that you find our publications and the varied information within them so useful.

Kind regards

Agora Business Publications.

Noté 5 sur 5 étoiles

Environmental Duties - 7 building blocks for compliance

The content of the presentation was excellent, and put across in an easy to understand way.

29 mars 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Ian

Thank you for taking the time to leave us a 5* review.

It is excellent to hear that the you found the webinar content so useful and the information so easy to understand.

Kind regards

Agora Business Publications.

Noté 5 sur 5 étoiles

Rang to speak to them about a query on a subscription

Rang to speak to them about a subscription, spoke to a lady called Anne who was unbelievably helpful.

So often now customer service appears token and redundant. Not so here! Anne couldn't have been more useful and sorted all my (many) queries in just a few minutes with zero fuss and a lovely manner.

Highly recommended service 5* service.

28 mars 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Michael

Thank you for leaving us a fantastic 5* review.

It is brilliant to hear that you had such a positive experience with our Customer Service Team. We would be more than happy to help with any future queries you have.

Kind Regards

Agora Business Publications

Noté 1 sur 5 étoiles

The talk was very simple and I did not…

The talk was very simple and I did not glean any new information or find it useful.

28 février 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon Rachel

We are really sorry to hear that you did not find the information in the webinar useful, feedback is very important to us and if you could please contact us at cs@agorabusiness.co.uk we would like to discuss this with you further.

Thank you
Kind regards

Agora Business Publications LLP

Noté 5 sur 5 étoiles

Keep up to date with todays Technology

As the name suggests Knowledge Seniors offers a great resource of helpful advice not only for seniors but anyone seeking to keep abreast of the everchanging world of techology. Always interesting to read and easy to follow. I like the unique and excellent index system enabling access to topics covered previously.
Thoroughly recommended.

18 février 2023
Avis spontané
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Réponse de Agora Business Publications LLP

Good Afternoon

Thank you for taking the time to leave us a 5* review.

It is brilliant to hear that you are finding the Knowledge for Seniors so useful and easy to follow and the index is so helpful in assisting you to find what you are looking for.

Kind Regards

Agora Business Publications LLP

Noté 1 sur 5 étoiles

I signed up for a trial - not to pay for things I did not want - scammers

I signed up for a trial - next thing I was getting an invoice for :£79.80.
I did not have any emails about the trial ending - I tried to call them but they are constantly engaged, I emailed and all I got was you will have to pay for 1 @19.95 .
You cannot get through to them on the customer service phone.
The information they have on their site you can get from any HR free online. Beware these people and don't take any trials. They are scammers.
This Invoice covers:
03/2023 (March 2023 Issue, mailed 09/02/2023)
04/2023 (April 2023 Issue, mailed 16/03/2023)
05/2023 (April Special Issue 2023, mailed 16/03/2023)
06/2023 (May 2023 Issue, mailed 13/04/2023)

13 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Stay away unless you want to be scammed for payment

Totally agree with the negative comments. You don't realise that there is a cost until you get an invoice. Very poor communication regards the subscription. I just assumed it was one month free because unlike normal free subscriptions, you have to commit to a payment method after the free trial ends and they bully you with emails.

10 février 2023

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