Scam Scam Scam As all have stated you think you are signing into a free trial but they use highly misleading and predatory marketing practices to trap small businesses into forced paid subs... Voir plus
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1 star, would give less if i could. At no point was i made aware that clicking on something would lead to having to pay a subscription. to make matters worse, you are not told you have entered the sub... Voir plus
Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Voir plus
L'entreprise a répondu
Money Grabbing Fraudsters - Buyer beware! If you sign up to the 30 day free trial they automatically put you onto a 30day credit account terms and invoice you. If you don't pay, they don't cancel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.
Coordonnées de contact
Ground Floor - Water Mill, The Water Mill Park, Broughton, BD23 3AG, Skipton, Royaume-Uni
- 01756 693180
- cs@agorabusiness.co.uk
- agorabusiness.co.uk
1,3
Mauvais
408 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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DO NOT GO NEAR THE SUBSCRIPTION
DO NOT GO NEAR THE SUBSCRIPTION
I naïvely signed up to the subscription, I only reviewed one document and never accessed anything else. They wrote demanding a payment for over £185, as I registered with my work address they have constantly sent letters to my work address as well as the main reception of my work place. They have transferred the money I owe to a debt agency before I even knew about the debt. The cost of living at the moment is a struggle and have debt on priority bills and this is not a priority over them, this behaviour shouldn't be allowed, even my priority bills have been more reasonable to deal with and sent less harassing letters. This really needs to be stopped from trading, customer service is disgraceful.
1 avril 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Sarah
Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.
Kind Regards
Your Agora Team
Do not even go near their website!!
Do not even go near their website!!!
I naively went onto their website and then receive a letter demanding money for something…. Not a scoobies what.
It’s bordering on harassment the amount of times they have contacted me. I’ve got legal advice and reported to trading standards- it’s appalling that they are allowed to do this
1 mars 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Rebecca
I am sorry that the terms of the offer were misunderstood when you placed your order.
The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty fields that must be completed in order to enter into the trial. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.
As we did not receive a cancellation request this then became a full subscription as advised on the order form.
Yours Sincerely
Agora Business Publications LLP
SCAM
SCAM - avoid at all costs. You don't realise you are signing up to a SCAM and they will be charging you after the trial period.
25 mars 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Janine
It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.
The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.
The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.
We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.
Yours Sincerely
Agora Business Publications LLP
Took off my previous review total scam…
Took off my previous review total scam of a company please be aware
No it was not dealt with you conned me and threaten with court action I’m not the 1st person if you look at previous reviews your company is a total scam and should be stopped
10 novembre 2023
Avis spontané
Réponse de Agora Business Publications LLP
Hi Michelle
It is unfortunate that you felt the need to place your dissatisfaction on a review platform.
I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.
Kind Regards
Agora Business Publications LLP
This company is a scam
This company is a scam! harassed by debt collectors saying I attended a course which is untrue . DO NOT BECOME A VICTIM STAY WELL CLEAR OF THIS COMPANY
14 mars 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Tracey
Your review has come as a surprise to us as the only contact we have had from you was to request our payment information so that you could pay an invoice.
We would like the opportunity to discuss this with you, can you please contact our Customer Service Team at cs@agorabusiness.co.uk.
Kind regards
Agora Business Publications LLP
I am now being hounded and harassed…
I am now being hounded and harassed regarding a service I was unaware I signed up for! I explained the circumstances. No customer care, no understanding- they are now increasing the amount of money that I owe, knowing an oversight was made andI do not have the money- they are now threatening Debt Collection.
Please do not use this service!
11 mars 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Nicola
I am sorry to hear that you did not have the experience with us that you were hoping for.
I can see that you have been in contact with our Customer Service Team and this issue has now been dealt with.
Kind Regards
Agora Business Publications LLP
A BIG ZERO STAR FOR NO SERVICE…
A BIG ZERO STAR FOR NO SERVICE PROVIDED!! THEY ARE AMONG THE BIGGEST SCAMMERS. Please don’t visit the site, THEY ARE ABSOLUTELY UNSCRUPULOUS. Once they have any of your details they start billing you. I asked them to show me a signed contract I get an automated typed reply as below
I have reported them to FRAUD PROTECTION AND TRADING STANDARDS. I’ve also informed my lawyers. I have no intentions of paying their RANSOM DEMANDS!!
Seriously with all these negative reviews you would have thought they would change the way their work, Surprisingly not
I’ve posted on X and FB alerting people to the UNSCRUPULOUS WAYS!!
Also I have reported them to BBC watchdog. Strength comes in number, if you have been victims of this fraudulent company keep reporting them.
Also, note for the company if can send posted invoices why can’t you send a letter saying we are going to starting charging you, No!! That would be too easy for this FRAUDULENT COMPANY. Beware everyone do not even go on to their website!!!!
26 janvier 2024
Avis spontané
SCAMMERS
SCAMMERS
It is enough for you to pass through their website, and leave your details as requested for some free forms to be downloaded and then you get the invoice after a month. Where is the scam? Where is the catch? Simple, all the websites that have the intention to charge you will ask you for your card details, so you are aware that you will be charged at some point, no with these people, they would not ask you for your address, name, position and so on as otherways, no one will give his details to them. I have asked our solicitor and he said that are scammers who do not follow a standard policy, they have been reported to a trading standard and hopefully, legal action will be taken against them. DO NOT PAY ANYTHING, THEY MUST SERVE THE CASE TO THE TRIBUNAL FIRST, AND THIS WILL NEVER HAPPEN AS THEY ARE FRAUDULENT AND HAVE NEVER MADE IT VERY CLEAR TO YOU THAT YOU HAD TO PAY AT SOME POINT AS REQUESTED BY LAW
1 février 2024
Avis spontané
Dreadful customer service
Dreadful customer service. Yet another bad review for Agora, seems to be a common theme for this company. I like others signed up for a months free trial for health & safety information. I realised the same day the publication was no use to me. Then I ended up with a £75 bill for a service that I didn't want. They claim to have emailed me to tell me that the months trial was coming to an end and I would be invoiced, but I can't find a record in my inbox or spam, just lots of marketing from them. I rang them and gave them the opportunity to credit me for the invoiced they declined. A company with this many poor reviews should be looking at their business model.
22 février 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Catherine
It is unfortunate that you felt the need to place your dissatisfaction on a review platform.
I can see from the email interaction between yourself and our Customer Service Team that you believed you had cancelled the 30 day free trial that you ordered within the free period. You also stated that you had been deleting the emails sent from us containing vital information regarding the trial. The first contact we received from you was two months after the trial ended. We have requested further information from you as to how and when the original cancellation was made so that we can back date the cancellation but we have not yet received this information. If you can provide this to us we will happily honour the original request.
Your Sincerely
Agora Business Publications LLP
I also feel like I’ve been scammed
I also feel like I’ve been scammed. I didn’t sign up for anything, I was just reviewing the website. Now I have an invoice for a service I’ve not used. I’ve tried to have a conversation with the company, but they insist I owe them the money!
Do not even look at their website … you’ll probably get charged.
19 février 2024
Avis spontané
it was really down to earth …
it was really down to earth and could be related to
it was not full of jargon
it could be understood and in some cases it unfortunately reflected reality
my managers would learn from it
7 février 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Glenda
Thank you for taking the time to leave a 4* review.
We are delighted to hear that you enjoyed the webinar and that it highlighted issues that could be reflected on and learnt from by your managers. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.
Kind regards
Agora Business Publications LLP
Great course, practical advice.
Great course, easy to follow with really good practical advice. Bonus there was a group discount.
31 janvier 2024
Avis spontané
Réponse de Agora Business Publications LLP
Good Afternoon
Thank you for taking the time to leave a 4* review.
We are delighted to hear that you enjoyed the webinar and found the practical advice so helpful. We would also appreciate any feedback - what can we do better to earn that 5th star from you? Please feel free to share your thoughts with us at cs@agorabusiness.co.uk.
Kind regards
Agora Business Publications LLP
Great publications
i'm with Agora for a few years now and must admit that their publications are amazing! full of very useful knowledge and updates. I can highly recommend them and I am glad I decided to subscribe.
10 janvier 2024
Avis spontané
Réponse de Agora Business Publications LLP
Good Afternoon Alina
Thank you for taking the time to leave us a 5* review.
It is wonderful to hear that the information and updates provided in the publications are keeping you update to date and knowledgeable for the business and that you would happily recommend our service to others.
Kind Regards
Agora Business Publications LLP.
This is a scam 0 stars
This is a scam. I have been invoiced and referred to a debt collection agency for a service I did not want or use.
I have spoken to trading standards and they have advised me and others in this situation to ask the debt collection agency for the signed agreement. They will not have one as we did not sign for this service. You then need to write a letter of complaint to the debt collector and request that the debt is written off, you can also refer it to the ombudsman if required.
I’d highly recommend reporting to trading standards if you find yourself in the same position as me.
17 janvier 2024
Réponse de Agora Business Publications LLP
Hi Sarah
It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.
The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order.
The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trial.. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.
We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.
Yours Sincerely
Agora Business Publications LLP
Giving one star as no option to give a…
Giving one star as no option to give a zero! Absolute scammers. Do not give them any of your details. Total rip off offering a free health and safety template - it is not free. Trading standards told me not to pay them anything. I haven't so far. AVOID.
UPDATE Agora have responded and resolved this issue
16 janvier 2024
Réponse de Agora Business Publications LLP
Hi Pam
It is unfortunate that you felt the need to place your dissatisfaction on Trustpilot.
We can see that you have been in contact with us and we have reached a resolution that you are satisfied with. In view of this we would like you to reconsider your negative review.
Kind regards
Agora Business Publications LLP
Complete fraudsters
Complete fraudsters, download our free Health & Safety templates, wrong they are not free, read the small print.
15 janvier 2024
Avis spontané
Réponse de Agora Business Publications LLP
Hi Alex,
The free download that you downloaded was a gift for ordering the 30 day free trial.
There is no small print. The terms of the offer are clearly stated at the top of the order form, in the email confirmation where you also found the free gift and multiple times throughout your trial.
It’s a shame that you did not read this information and cancel within the 30 day trial, because the outcome would have been much different.
Kind regards
Agora Business Publications LLP
Had a very bad experience with this…
Had a very bad experience with this company.
Advise all persons making enquiries to not complete any enquiry forms as this is taken as acceptance of services, which they charge and bill for even though nothing is used.
The onus is put on the persons making an online enquiry of the services provided, to cancel any enquiry or be billed.
In my opinion this is underhand tactics and should be banned.
Please be careful
20 novembre 2023
Avis spontané
Réponse de Agora Business Publications LLP
Hello Mark
I am sorry to hear that you mistook the order form for an enquiry form and you feel our tactics are underhand, this is not the case at all.
The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty require fields that must be completed in order to enter into the trail. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement.
Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information and we sent the documents ordered. We also sent a number of emails throughout the trial informing you of features and reminding you that the trial was ending.
The service is an initial 30 day free trial that does need cancelling if not required following the free period. This is made very clear on the order form, in the email confirmation and within the several follow up emails send within the trial.
Kind Regards
Agora Business Publications LLP
Whatever you do, do not give these people your details
This company are scammers, masquerading as a legitimate business. Do not give them your details, because whether or not you are sent or access their publications, and whether or not you think they are any good, they will hound you for payment. Furthermore, they will send you the invoices through the post in envelopes that look like junk mail. I must have put several straight into recycling before I actually opened one. By then I owed them a fortune, for absolutely nothing! I agreed a final invoice, paid it (much against my better judgement) and then they chased me for more. When I responded saying that I had paid and did not owe the additional amount, they ignored my email for months and then sent my "debt" of £19.95 to a legitimate debt collection agency! They had already had a much larger chunk of my money for nothing. Whatever you do, do not give these people your details, because they will go all out to deprive you of your money in as underhand a way as is possible.
2 janvier 2024
Réponse de Agora Business Publications LLP
Hi Heather
It is unfortunate that you felt the need to place your dissatisfaction on Trust pilot.
The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order. We are in fact a legitimate business and have been running with thousands of happy customers for over 16 years. You were free to cancel any time, as are all our subscribers. If you didn’t feel that the material was beneficial within the free 30 days we just needed a cancellation from you.
The invoices are emailed AND posted in hopes that they are not missed. The envelope is a plain white windowed envelope with a returns address on the back so that we can track mailings that are not reaching the intended address. I’m sorry you felt this resembled junk mail, your comment has been forwarded to our mailing house.
The cancellation request was made well after the trial ended and there was a balance of £99.75. Your payment of £79.80 was received with thanks along with notification that £19.95 was still outstanding. We did not receive any email regarding the remaining amount, if we had received this we would have been happy to reach an acceptable resolution with you.
Kind regards
Agora Business Publications LLP
Very pushy salespeople who wont take no…
Very pushy salespeople who wont take no for an answer. You agree they can send some leaflets but ask them not to put you onto a monthly scheme/charge as your not interested.
Then they go away send you some bumff in the post and a week later an invoice. Do not use this company scammers
15 décembre 2023
Avis spontané
TERRIBLE COMPANY!
On the 25th of October I added my information (name,address an email) to a company named agora bussines as they were advertising FREE templates for risk assessment but you must provide that information.
On the 9th of December they emailed me informing my subscription has started and I should pay £49 per month for their services, immediately tried to access to a link they attach with the email but their website didn't work so, I emailed them about it, asking where when, how did i agreed to this, and to cancel anything to do with them,
Started getting invoices for a service i never agreed.
On the 11th of December they sent an invoice for £84.85 for January, February and March next year telling me to cancel the subscription I must pay this amount,Which is totally outrageous because I never asked for a subscription or signed a contract with them.
The same day I messaged this company again asking why I was charged for and the answer again was sending another invoice this time for £134.
Today 14th of December I got a letter from them demanding for £84.
I'm seriously concerned about this because I feel harassed for this company.
I never agreed anything with them, never provided them with bank details.
Can you advise me please what should I do?
I've been reading reviews of this company and it seems isn't just me who has been scammed.
REPORTED WITH TRADING STANDARDS AND ACTION FRAUD!
9 décembre 2023
Avis spontané
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