Advantage Home Construction Insurance Avis 

Amazing customer service. The client rep Josh called me first thing the morning after i submitted an online enquiry. He was extremely helpful and patient through the whole process, which was complex as we needed to arrange the warranty after completion of construction with a bankrupt builder! He managed the entire process via email and an 8 hour time difference, and was often available out of work hours to answer questions

After liasing with multiple warranty providers, I came across Steve at Advantage. Steve did an excellent job of finding the best product to suit our build. He really took his time to understand our situation and ensure we were well looked after. He really did go above and beyond. I would highly recommend

Jeremy and the team at Advantage have been very helpful and easy to work with.

Jeremy always on hand and very attentive with my queries/concerns and very quick at getting the right information/answers to me!
worked with Jeremy on a good few sites now and always happy.

We have worked with Advantage and Jeremy for many years doing multiple projects each year. We have never had any issues receiving our warranty on time and we have consistently received a high quality service from the whole team. They are very knowledgeable, helpful and attentive.

Great experience dealing with Max. Great price and customer service. Took the pressure and stress out of everything. Would highly recommend advantage and Max

Steve Loveridge from Advantage Home Construction Insurance has been really helpful and has offered excellent guidance regarding the requirements for the project. I would not hesitate to recommend Steve and the team at AHCI.

Jeremy has been absolutely fantastic throughout for many development projects. He is very professional, knowledgeable and very helpful and a great person to work with. AHCI have been very supportive and are a great company to work with. Highly recommended.

We have been working with AHCI on our residential structural warranties for 7+ years and would recommend them highly. Always at the end of the phone when you need them, which makes a pleasant change nowadays

Dealt with Steve, I am building my house so not very experienced in this area. Steve was very knowledgeable and patient. Replied to all my emails and phone calls. Couldn’t recommend them enough. Thanks steve

Steve Loveridge from Advantage Home Construction Insurance is extremely helpful and knowledgeable when it comes down to the warranties that they have provided me with over the last few years. I recommend Steve Loveridge from Advantage Home Construction Insurance to all my clients and 99% of the time they proceed with AHCI for the warranty.

Kurt from Advantage Home Construction Insurance is fantastic! He's knowledgeable, reliable, and provides excellent customer service. Highly recommend! 🏠

My husband and I were very impressed with the service we received. Kurt dealt with our enquiry and he was very knowledgeable, keeping us informed every step of the way. Would highly recommend this company.

Have been searching for a while for my self build insurance and I came across Advantage. Kurt who I spoke to understood exactly what I needed and made the whole process very straightforward for me. Highly recommend

Super helpful company,
Kurt was particularly helpful and knowledgeable. Felt like they really cared about us.

Would definitely recommend.

Quick to issue certificate and friendly service by Kurt Cooper. Would recommend.

Kurt from Advantage Home Construction Insurance is amazing! He provides excellent service and has extensive knowledge in the field. I highly recommend him!👍🏼

Great service from Kurt, very knoeledgable, great communication, kept me fully informed throughout. Credit to your company. Will use Kurt again.

Do not use if you can possibly avoid.

AHCI offer structural defect warranties on self-build projects which my be unconventional. We used them for our project which is a timber frame construction and for which we struggled to find warranty cover elsewhere. With hindsight we would have been better off not bothering and wish we hadn’t purchased the warranty.

The company are very responsive and keen for your business, hassling to get us to sign up. Sadly this level of communication ceased entirely when we had agreed to proceed with them. From the point of instruction, the team were nigh on impossible to reach. This was incredibly frustrating during the build process when we were trying to coordinate site visits at necessary times. Equally frustrating was how often we were asked to re-send documentation such as structural surveys, build plans etc etc which had been provided from the point of quotation but seemed to be lost each time they were needed for reference.

However frustrating this process was, it pales into insignificance when compared to the absolute agony of trying to get hold of the final warranty following building control sign off. Our build was signed off in April. AHCI had performed their final inspection prior to BC, following which we were informed that all was satisfactory, pending receipt of the final building control certificate. Sadly when we produced the BC sign off, the team informed us of numerous hoops and a further insurer backed guarantee which we were required to purchase for the warranty. We duly complied wishing to end the most painful process of the entire build but five months down the line, having provided all that was required, we still have no warranty.

AHCI are either dismally understaffed and therefore unable to provide any kind of service, or, there are more sinical factors at play.

Sadly due to our terrible experience, I strongly doubt the validity of the positive reviews left. DO NOT USE.

Great and helpful staff. Steve Loveridge in particular worked on the file and made sure the certificates were issued promptly so a new build sale could complete. Steve gave the file the right urgency, while updating us regularly.