AIG Avis 221

On the 9th of September 23 I got assaulted by 2 guys and threatened to get stabbed if I didn’t provide them with the password of the phone . For the safety of my life I had to give them the password. Then they turned off all security measures including find my iPhone .Shortly I got in touch with the police and they opened an investigation and gave me a crime reference number . When I called AIG to start doing my claim they denied it becose find my iPhone was off . I explained to them several times that I was not the one who did it . They checked with apple the history of find my and they can see it was turned off on the same day that i got assaulted . My crime reference number is from the same day and I have all the evidence needed to prove that it was not turned off by me . Their final decision was not to approve my claim even after I tried to provide them with all evidence needed . I absolutely did nothing wrong and I’m a victim of crime . So basically the 250 ponds insurance was for nothing . For people who experience crime their insurance don’t apply. I’m left very disappointed and sad and have no words to describe the amount of stress that I received dealing with AIG. I really don’t recommend their services.

This company along with Expedia tease you with their advertisement. They are anti-consumer, worthless and a shame to be doing business. I had a flight cancellation and an interruption that cost me $630 to rebook. After filing a claim, one week later they said not covered. On the Expedia website where AIG advertises, in big letters, FLIGHT CANCELLATION and FLIGHT INTERRUPTION. Their idea of these two situations is completely contrary to the advertisement. They are scam artists and cheats. NEVER, NEVER do business with AIG and their partner in crime EXPEDIA. If there was a review minus I would have given them minus-minus.

AIG is the most useless insurance company out there!!!! DO NOT BUY THERE INSURANCE !!!! It is a total runaround to get a claim we finally said to heck with it and chaulk it up as experience and will NEVER EVER buy their insurance again !!!

I hired this insurance AIG and when I need them I had 0 solutions. I do NOT recommend it

It is the worse insurance company that I have ever deal with it, a legal action should be taken against such people, one cannot have a logic argument with them.
Simply put, If one chooses AIG is the same as being without any insurance! They are only taking your money.

Dealing with AIG on accidental insurance as I write this and I must say this is rock bottom. Read other reviews stating this company will wait to you give so they don’t have to pay out. What garbage of a company. SCAM to say the least.

AIG is a scam. They lure you with coverage. Then you complain and they tell you to read the small print.
SCAM ORGANIZTION

My mom passed away 8 months ago, and AIG continues to stall and request more forms for the claim to be paid. The customer service people are terrible and each one asks for a different form. This only adds to the heartbreak and frustration during this time of grief.

Customer service is terrible, the online claim form doesn't work, then a customer service representative contacted me asking for additional information that wasn't even requested on the claim form that I submitted. They go out of their way to make the process difficult, probably hoping that people give up so that they dont have to pay out. I would HIGHLY recommend getting insurance directly from the car rental company because AIG is ridiculously difficult and unreliable.

It's a scam, my flight got cancelled and I took a train instead. They told me that I cannot file for a refund because the train arrived before the flight.
It doesn't matter, I'm asking for a refund for the flight cancellation and for the added costs of the train.

Don't buy it, they don't do anything and at least you save the money.

If you have a AIG cancel it immediately. They are a joke when it comes to replacing your iPhone! I’ve literally been waiting almost 10 days now!

I paid travel insurance just in case I needed to cancel a hotel reservation I booked through Expedia. I had to cancel due to an unexpected death. I called five days before my reservation date to cancel and was denied a refund. This is a complete scam. The people are rude, and condescending, and act as if you have some nerve for being frustrated with them. I don't know how they sleep at night.

I bought domestic travel insurance from AIG via Jetstar. They were rude and condescending when I called them to make an enquiry about claiming on the policy. Their service is the worst and I wouldn't recommend this company ever

Lost my brand new iphone and had cover with apple care and theft. Within 24 hours of applying they shipped me out new phone. Highly recommend you apply for apple care for al your devices

AFTER WRITING THE REVIEW BELOW, AIG FINALLY SETTLED THE CLAIM TO MY SATISFACTION SO I CHANGED MY RATING TO A MORE POSITIVE ONE.

I made a big mistake purchasing travel insurance from AIG Travel Guard Insurance and I am writing this post so that you may not make the same mistake.

During my insured trip I had multiple canceled trips on United Airlines (that’s another story) and incurred $4500 in additional expenses in order to get home. I filed a claim for coverage with a AIG Travel Guard Insurance in early April and now, in mid June, there is still no resolution. It is clear to me that AIG has no intention of living up to their contractual obligations and instead is engaging in stalling hoping I will go away without them, having to make good on their insurance obligations. I have received six separate requests for the same piece of information (documentation showing why United canceled the trip). I have sent AIG this information five times, records that prove it, and notes from two customer service people at AIG confirming that they have everything they need. There has been no resolution of this claim and I continue to get emails from them asking for the same piece of information. I have sent them five times. AIG Travel Guard Insurance is not worth the cost of the paper it is written on. Travel these days is tough enough, don’t make the mistake I made by making the travel, even more difficult by buying travel insurance from AIG.

Would give 0 stars if possible. Appealing company, inefficient. I took out Apple Care insurance through this company, would advise any other company. They owe me a refund of £109, I was told to wait 10 days but unfortunately due to their error I must now wait a further 10 days. I asked to make a complaint but supervisor too busy due to call volume….. probably more complaints. I intend to get my refund and then cancel… unprofessional, inept, unreliable..,, stay away
Still waiting for my refund, one full calendar month later… would never recommend apple care. Shocking

Please don’t use there customer service is terrible I had to speak to 4 different people throughout one day about my claim all had different answers I asked to speak to a manager was refused and promptly put on hold and put thru to Apple they cannot answer the basic questions about a claim or have no knowledge of the product they claim to be insuring please if your using your Apple are for theft they will only be giving you a second hand phone and even that will take 10 to arrive

Following a flight cancelled on the same day for technical reasons, I had to take another flight the next morning, resulting in a delay of over 24 hours in reaching my final destination. I asked AIG to compensate me in accordance with the contract I had taken out. AIG refused, claiming that the cancellation clause does not apply in such cases. The contract only covers cancellation at the customer's request (illness, death of a close relative, etc.).
AIG informs me that I have to make my request directly to the airline for the European delay compensation. In short, insurance that doesn't insure anything... Avoid.

I submitted all required documentation when our mother was hospitalized just before our trip. This company is a scam. They denied my claim multiple times for lacking information, and other invalid reasons. At a very difficult time, this company is frustrating to work with and unethical.

Sadly, I joined so many others in reporting the frustrating experience after buying AIG travel insurance for my mother, who found her trip cut short and ended in hospital for 2 weeks, prior to reaching her final destination. All the requested documents and proof have been submitted. They deny the claim anyway.
AIG is nothing but a shame and a fraud!
Please stay the hell a way from this shameful business, which is AIG...
TOTAL DISGRACE.