A family member has had trouble completing his course on time due to a medical issue. The support from AIPT Student Services from both Sylvester and McCoy has been outstanding. They really care about... Voir plus
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Lisez les avis des autres
Ming from AIPT, great experience studying Cert IV Fitness so far. The staff there are always very helpful.
Marianne from AIPT was very helpful. She went above and beyond to contact other members of the team to make sure I was able to complete my studies. I appreciated this very much as a student studying t... Voir plus
Jamie took the time to understand my issue and has made it a priority to find a resolution. I'm very grateful. However, I'm not certain that my request is receiving any real action
À propos de l'entreprise
Écrit par l'entreprise
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Coordonnées de contact
54-58 Brookes St, 4006, Bowen Hills, Australie
- aipt.edu.au
4,7
Excellent
740 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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*** Marc is fantastic to deal with at…
*** Marc is fantastic to deal with at AIPT —he's professional, approachable, and always responsive. His customer service is excellent, making the entire experience smooth and stress-free. The personal training course at AIPT is top-quality, with outstanding student support throughout. Highly recommended Marc & the team at AIPT *****
3 septembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Kelsey. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great Experience with the Support Team
Marc was super helpful and quick to respond, and he really took the time to understand my situation. Every time I’ve reached out through the chat app, everyone I’ve spoken to has been kind, supportive, and willing to go the extra mile to help. Really appreciate it! Thank you!
2 septembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Rebecca,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Excellent communication and was a great…
Excellent communication and was a great help!
2 septembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Luke. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
All the team of AIPT espically Ben,domic,joe smith,sarah,Jean F
I had a fantastic experience studying at AIPT. The entire team was always helpful, kind, and quick to respond. A special thanks to all the team especailly **Jean F.** for her exceptional support and guidance—her patience and expertise were invaluable and made all the difference. Highly recommend
2 septembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Azhar,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Shoutout to the Fitness Faculty
It's been great working with the AIPT Fitness Faculty team. You guys are always friendly and helpful. In particular, I just wanted to give a massive shoutout to Abi and Ben. Abi was super patient and happy to go the extra mile to help. Ben was super chill, helpful, and accomadating in answering my questions.
On a slightly differnet note, I have found the PTCB01 Knowledge Quetsion to have quite a few confusing and/or unclear questions. Overall I've found most assessments clear, just this one that is at times confusing.
1 septembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Adam!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Marc was very helpful for what i needed.
29 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Matthew. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Smooth and Supportive Enrolment Experience
The enrolment process was straightforward and well-supported. Kristy assisted me with all my queries throughout the process and was always prompt and responsive. After enrolment, I had a query regarding portal access, and Layko from AIPT was extremely efficient in resolving the issue over the phone, ensuring I had immediate access.
Overall, it has been a very positive experience at the start, and I look forward to it continuing the same way throughout the course.
28 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Muhammad,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I agree with all the 1 star reviews…
I agree with all the 1 star reviews they only care about getting your money and that’s it. Anything they do teach you is not relevant in the real world. If you try and get out of the course they will force you to stay in by continuing taking your money (sorry they don’t like to word forced you can choose to keep paying them for nothing). If you are thinking of using AIPT please contact me first.
28 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Adam,
Thank you for your feedback and for bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.
We’ve escalated this issue to our Student Experience team, and one of our Student Experience Managers will be in touch shortly. In the meantime, should you need to contact them urgently, you can email them at student.experience@aipt.edu.au
Thank you,
The AIPT Team
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Fatma. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
What made the experience very…
What made the experience very effortless and memorable during the application process at the AIPT were the staff members.
The friendly, bubbly staff are a pleasure to talk to. A clear understanding of how the system worked made it easier to understand how the application process worked. Tamara, a friendly staff member, made the application process effortless.
As for the fee, though it is towards the higher price range, the payment plans are flexible, therefore making them affordable. Whether you are working full-time or part-time, the self-paced online work system is a great platform for anyone who wants to study while they are working.
I would recommend the AIPT to anyone who wishes to look into a career in Personal Training/fitness.
Thank you, AIPT
26 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Mikiyas,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Helpful and responsive
Marc was very helpful and responsive. Appreciated the support.
27 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Hagan!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Contacting aipt about my absence
Layko who I spoke to on the phone was very helpful and very reassuring with my course and my matters that I was dealing with while I was away. Highly recommend her service.
26 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Ieanefa,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
I have been speaking with emjay over…
I have been speaking with emjay over the last couple of days and she has been really helpful in helping me get my assignments handed in!
26 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Ike!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Easy to understand and quick to reply…
Easy to understand and quick to reply to requests from myself. Thank you
25 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi John,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I would highly recommend AIPT
AIPT and everyone who I got to work with were always super helpful and supportive. If you got unsatisfactory during one of your assessments the course marker would guide you towards the right answer without answering the question purely for you. The support team was always able to answer any of my questions over the phone and quick to respond via email, so I was never waiting on hold or days for an email back. Lastly I’d like to thank Emjay for frequently checking up on me and my progress during my cert III and IV studies.
22 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Curtis. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Mark and Shonee were very helpful and…
Mark and Shonee were very helpful and sorted my queries straight away! Thanks team for your great service.
22 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Manoela,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Quick support with quick results :) thanks!
I’m very grateful for the lovely staff member who helped me the other day. I tried to solve the issue on my own but I just couldn’t figure out why it was not working. I gave up and called the institute and after quickly explaining my problem, Layko (who answered my call) knew right away what to do and resolved the issue literally within minutes!
Thanks again Layko!
20 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Elisabeth!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Very quick and very helpful
Very quick and very helpful.
Emjay was able to help resolve my issue within a mater of minutes allowing me to start my course.
20 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Daley. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Laine instantly resolved my issue
Laine instantly resolved my issue. She was very helpful.
19 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Omer. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Helpful and timely
Marc provided me with helpful and timely assistance which enabled me to continue my learning without interruption.
19 août 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Luke,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
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