The Australian Institute of Personal Trainers Avis 

738
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A family member has had trouble completing his course on time due to a medical issue. The support from AIPT Student Services from both Sylvester and McCoy has been outstanding. They really care about... Voir plus

Noté 3 sur 5 étoiles

Jamie took the time to understand my issue and has made it a priority to find a resolution. I'm very grateful. However, I'm not certain that my request is receiving any real action

Noté 5 sur 5 étoiles

Studying APIT has been an amazing experience, I had received help every step of the way, where it was from my PT mentor Paul or customer service like Jamie, Abi... Will defiantly recommend to anyone... Voir plus

Noté 5 sur 5 étoiles

Marianne from AIPT was very helpful. She went above and beyond to contact other members of the team to make sure I was able to complete my studies. I appreciated this very much as a student studying t... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.


Coordonnées de contact

  • 54-58 Brookes St, 4006, Bowen Hills, Australie

  • aipt.edu.au

4,7

Excellent

TrustScore 4.5 sur 5

738 avis

5 étoiles
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3 étoiles
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1 étoile

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A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,7

Tous les avis

(738)

160 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

great virtual coach

Oliver is a great coach and has been very helpful during the virtual classes. He takes the time to explain what you need and is good at giving you examples that helps you understand the concepts.

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Completely inconsistent marking

This company has gone massively downhill.

Marking is completely inconsistent. I've had two assignments marked as having used AI, and even though I've been able to offer proof that I didn't use it, been threatened with "academic misconduct". Assignments get submitted for marking, returned with feedback - which is fair enough - but then the second submission will get marked, and have brand new areas of feedback they want addressed, even things that were marked as correct initially.

I spoke to two people within the student services' team who acknowledged the poor quality marking and feedback. Both of them, upon assessing my work themselves, confirmed that it didn't seem like AI, and that there had been no actual actionable feedback given.

On top of that, the program they use to "check for AI" is, in itself, an AI. I've got friends doing the same course with AIPT who are also finding their assignments are getting returned to them, sometimes within a day, and being marked as 100 percent AI generated. How can something be fairly assessed and marked in less than a day?

When assignments do come back, marking is utterly inconsistent across the board. The sheer amount of coursework is overwhelming, a lot of the material is outdated/doesn't make a great deal of sense for inclusion in the course, and additional help costs extra.

I regret taking this on at all. If I were to do my cert 3 and 4 again - which I won't be, because this experience has completely robbed any joy I previously found in studying or fitness - I would do it literally anywhere else.

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect customer care

Perfect customer care. Polite and freindly.

27 avril 2026
Avis spontané
Logo de The Australian Institute of Personal Trainers

Réponse de The Australian Institute of Personal Trainers

Hi Simon,

Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The AIPT Team

Noté 5 sur 5 étoiles

Diploma in Nutrition


I recently completed the 10967NAT Diploma of Nutrition with AIPT and had an excellent experience from start to finish. The course was nationally recognised, well‑structured, and genuinely prepared me for real‑world nutrition work. The support team was consistently helpful, responsive, and encouraging throughout my studies. I felt guided, supported, and confident at every stage. Highly recommended for anyone wanting a valid, reputable pathway into nutrition.

Angela Pennisi

26 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Angela. We can’t wait to see where your career in Health & Fitness takes you!



All the best,

The AIPT Team

Noté 5 sur 5 étoiles

Quick and clear replies

Quick and clear replies, Samuel was very polite and offered an easy solution

24 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Ellorah,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team is always here to help – we're just an email, phone call, or live chat away!



All the best,

The AIPT Team.

Noté 5 sur 5 étoiles

Marc is awesome

Marc was very quick and efficient and straight to the point

20 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Patty!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.



Wishing you all the best,

The AIPT Team

Noté 5 sur 5 étoiles

Very thorough explanation and helpful…

Very thorough explanation and helpful insights towards the subjects he presents

16 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.



All the best,

The AIPT Team.

Noté 5 sur 5 étoiles

AIPT staff are always so kind and quick…

AIPT staff are always so kind and quick to respond. They’re so flexible and helpful!

16 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Ashleigh,

Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The AIPT Team

Noté 5 sur 5 étoiles

Francis was very supportive

Francis was extremely helpful and supportive with the situation out of my control. Very informative and reassuring!

16 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Bec. We can’t wait to see where your career in Health & Fitness takes you!



All the best,

The AIPT Team

Noté 2 sur 5 étoiles

Mixed review

The education support team is amazing the two stars is based on purely them. They are so helpful and so kind and always are prompt with their responses.
HOWEVER, I was sold a fast tracked program told I would obtain my certificates quicker. When I finished my program I received “congratulations on completing your certificate three in fitness” however I only received a COA meaning I couldn’t get any work with this, I lost multiple job opportunities, I was in communication with an off shore team which were practically reading off script. No one was actually able to help me (not their fault they are given strict guidelines). The only way I was able to get my certificate three was to enter back into the standard program and pay 400 dollars extra to do this…. I tried to explain how this has actually lost me money and that they were selling something that actually wasnt provided to you when it should have been I asked if they would be kind enough to wave the fee of 400 due to the inconvenience and out of good faith, they refused AND then they said they would charge me if I needed further assistance from their team !!!!
Honestly if I had of known all this prior to enrolling I would have gone elsewhere for the cost.

15 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Paige,

Thanks for taking the time to leave us such a detailed and constructive review! Without feedback, we wouldn’t be able to maintain and improve the high level of education and support we strive for, so we really appreciate you taking the time to share your experience with us.

We’ve passed your feedback onto our relevant teams so we can continue to improve our students' experience! If you would like to share any further feedback with us, we’d love to chat!



Best wishes, and thank you again,
The AIPT Team.

Noté 5 sur 5 étoiles

Ollie has been amazing to deal with

Ollie has been amazing to deal with. Quick to assess my assignments and telling me what changes need to be made or where signatures needed to be added. Thanks Ollie

14 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Gwen,

Thank you for your kind words. We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The Foundation Education Team

Noté 5 sur 5 étoiles

Course extension

I had a phone call-with Laine and she was very helpful and She assisted me with the course and answered all my questions clearly. I really appreciate her support and willingness to help.

10 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

We’re so thrilled to hear. Thank you for taking the time to share your experience with us. We can’t wait to see where your exciting new career takes you.



Wishing you all the best,

The Foundation Education Team

Noté 5 sur 5 étoiles

Anatomy and Programming with Oliver

enjoy the session. very informative

9 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Handy,

It’s wonderful to hear that you’ve had such a positive experience with our team. We’re delighted that you’ve enjoyed your studies, and we look forward to seeing where this exciting new chapter takes you.

Wishing you every success in the journey ahead.

Warm regards,
The AIPT Team

Noté 5 sur 5 étoiles

10/10 service

Laine was very helpful and knew exactly what she was doing. Got my problem fixed quick

9 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Cayden,

Thank you for your kind words. We truly appreciate you taking the time to share your experience with us. We’re delighted to hear that you’re enjoying your journey.

We’ll be sure to pass your feedback on to our team, as we know it will mean a great deal to them.

Warm regards,
The AIPT Team

Noté 5 sur 5 étoiles

Samuel was fantastic at answering my…

Samuel was fantastic at answering my questions, quick and always polite.

9 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Evan,

We’re delighted to hear about your experience. Thank you for taking the time to share your feedback with us. It’s incredibly rewarding to see our students succeed, and we’re excited to see where your career in Health & Fitness takes you.

Wishing you all the best for the journey ahead.

Warm regards,
The AIPT Team

Noté 5 sur 5 étoiles

Soo helpful and go above and beyond to…

Soo helpful and go above and beyond to help if that’s studying questions or admin

8 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Hi Rachel,

We’re delighted to hear that you’ve had such a positive experience with our team and that our support services have been helpful throughout your study journey.

Please remember, we’re always here to assist—whether via email, phone, or live chat—whenever you need us.

Warm regards,
The AIPT Team

Noté 5 sur 5 étoiles

Always had help wherever needed…

Always had help wherever needed assistance, course was great to learn everything i needed to know for my career as a PT !

8 avril 2026
Avis spontané
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Réponse de The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Summer!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.



Wishing you all the best,

The AIPT Team

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