Airtech Air Conditioning Services Ltd Avis 

Avoid an engineer called FRANK at all costs!!! Frank very unhelpfully changed all our setting when he was servicing our air conditioning unit!!! We have never used it to heat any rooms and only use it during the summer to cool! Of course the heat wave arrives in London and my system is pumping out even more HOT air!!! Does anyone bother to help me when I call and after I've done a PhD service into the system do I manage to resolve with one of the helpful engineers!

Never gave a quotation after visit and survey and a number of chases. Most disappointing.

A great experience from start to end; from thinking, design, discussions and then implementation. Would recommend that everyone also puts in place electricity use measures too as the use is lower than expected, the performance better than planned and the pay-back much faster than any calculations or guesses. Superb......

I am writing to express my utmost dissatisfaction with Airtech, the company I engaged to address issues with my heat pump system. Despite incurring expenses exceeding GBP 10,000, their services have proven to be utterly ineffective and unsatisfactory. Each time Airtech attempted to rectify the problem, the repairs provided nothing more than temporary solutions, with the system malfunctioning again within a week or so. This recurrent pattern of failed fixes has left me frustrated and disappointed. Their lack of professionalism and failure to communicate only exacerbate the situation. I strongly caution others against utilizing Airtech's services, as they have proven to be incapable of delivering a functional and reliable heat pump system.

We employed this company in June 2014 on a maintenance plan when our previous maintenance engineering company retired to the Costa Brava. We had had a happy relationship with them and their predecessor for 30 years. At the outset, Airtech was both friendly and efficient but as time went by the standard of service declined more and more. There was no problem with the basic maintenance of the air conditioning and condensers but they were supposed to maintain a complex gallery BMS and humidification system near National Gallery of Art standard. This also included control cabinets, toilet plumbing, and boiler visit as well as related pumps, etc. As the years went by Airtech found excuses for excluding certain parts of their contract (such as the sump pumps) and then put our heating boiler out of service and refused to repair it after they had deliberately damaged the ignitor. They claimed that it did not conform to current standards (it is a Poterton). We had to call a specialist boiler maintenance company who said that their claims were total nonsense and who restored service. Latterly our electronic BMS Steffa controller expired after thirty years of service and upon their advice, they installed a Honeywell which has failed repeatedly at 6 monthly intervals. In order to reboot it they have attempted to charge on two occasions £460 whereas this was always covered under the original service contract, along with the sump pumps and the boiler maintenance. In short, they shed responsibility for half the contract while charging the same price and failing to provide a proper service. We have no complaints about their servicing of their air conditioning but we would warn any prospective client that they cannot be relied upon to honor the commitments that they signed up for.

Phoned and within seconds my call was answered and I did not have to wait for ages and press numerous buttons to speak to a real human !

I needed help with a swimming pool heater and I phoned Airtech which is local company. The service I received from Paula (I later found out was a director) was so helpful and could not do enough to help! Both engineers who attended were so helpful I cant thank them enough! Thank you all for such excellent service

Very impressed with the quality of service.

Their engineer was conscientious in their work and thoughtful towards the site being our home so paid much attention to using dustsheets everywhere he went.

foam me daddy

good service