Great site, has tablets instead of the injections which I prefer. The support is fantastic and they ensure that the medication is right for you. They answer any questions you have promptly and you ca... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Well what can I say about this fantastic company that hasn’t already been mentioned! AJ Hill Aesthetics have completely changed my life around for me, they’ve given me back my ‘mojo’… in 10 months I’v... Voir plus
L'entreprise a répondu
I dont normally do customer reviews but in this case i needed too as this company is absolutely fabulous I've used a couple in the past but not come across anything like AJ Hill Aesthetics T... Voir plus
Prior to posting of goods excellent service but in very recent months I find delivery of parcel not good. It used to be always delivered on time and in an effective manner but I cannot say the sane i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'amincissement
- aussi dans
- Clinique de dépistage des infections sexuellement transmissibles (IST)
- Clinique pour femmes
- Clinique spécialisée
- Prescription de médicaments en ligne
- Service de fitness et nutrition
À propos de AJ Hill Aesthetics
Écrit par l'entreprise
AJ Hill Aesthetics provides an online weight-management service for customers in the UK. The service offers prescription weight-loss treatments following a health assessment and review by a UK-regulated prescriber. Available treatments include medications such as Mounjaro, Wegovy, Wegovy Tablet, Foundayo and more! Treatment options subject to suitability and prescription.
We are a small family business utilising the benefits of a close-knit, friendly team. We aim to provide you with a personalised, professional, confidential & supportive service as a platform between the customer and the pharmacies we use.
Our programme combines weight-loss medication with nutrition and lifestyle support, including online progress-tracking tools, a virtual food diary with calorie tracking, a meal planner to generate recipes, educational resources and regular check-ins. Customers are also offered ongoing & unlimited support from the team.
We only use UK based, registered & regulated prescribers and pharmacies to ensure your treatment is sourced correctly from genuine suppliers.
All products are delivered in discreet packing with full tracking, with customers able to select their preferred delivery day.
Our ethos is about providing a holistic, safe & effective service. We are also your advocate with the pharmacies and manufacturers of the products provided. This is how we have retained many repeat customers over the years and continue to offer a service we are proud of. Your success is our success and we wouldn't be here with you at the heart of what we do.
Coordonnées de contact
New Customers can save £40!
4,7
Excellent
113 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic company
Great service, fantastic company I have been using Ajhill aesthetics for years and wouldn’t go anywhere else. Very reliable and trustworthy.
5 juillet 2026
Réponse de AJ Hill Aesthetics
Good morning Fiona,
Thank you so much for your kind review.
Please let us know if you need anything at all.
Kind regards,
AJ Hill Team
Your medical advisor "Andy" was superb
Your medical advisor "Andy" was superb, couldnt have been better.
Your other people have been rubbish. I wanted a call back and despite asking for that more than once your "receptionists" kept trying to insist i set out a series of long and complicated questions in an email. In any event there were likely to be resulting follow up questions. Despite a promise of a callback on friday afternoon it didn't happen till wednesday morning by when I had run out of my prescription.
I have also had problems with your couriers in the past . i rearranged my working days and waited in the whole day because several days earlier they specified that date for delivery, not only did they not deliver that day but I received no message, explanation or apology. The following day, after I had already departed for work, i received an email from the couriers saying they would deliver a few hours later that day. A piece of information that was useless to me as i was over 100 miles away. I Should add that on that occasion you had already caused me nearly a weeks delay by taking several days to get back to me after the initial order to request further info and then taking time to process that info - again i had run out of medicine by the time the new prescription arrived.
IF it wasn't for Andy I would be going to one of your competitors' in the future
17 juin 2026
Réponse de AJ Hill Aesthetics
Good afternoon,
I am very sorry to hear you had difficulty getting a call back from the team. That is not the level of service we strive to achieve and certainly not one we want to provide to our customers. I will feed this back to the team and ensure that prompt return calls are made.
Unfortunately we have had several issues with a range of couriers, and it seems to be a wider systemic issue within the field regardless of courier (we've used Royal Mail, DPD, FedEx, UPS, DHL and APC) - at some point with each courier, we have unfortunately noted a delay in delivery. We do now state that we offer delivery within 1 to 2 working days to manage expectations that sometimes there can be delays for a variety of reasons, but I do apologise that you experienced an issue with your delivery. I am aware that a member of our Customer Care team has fed this back to the appropriate account manager for the courier.
I am however very pleased to hear you had a positive experience with a member of our team and I will pass this glowing feed back to him - that will certainly be a nice boost for him and I appreciate you pointing our the positive aspect as well as the unfortunate issues you encountered.
Please be reassured that I will be liaising with the wider team to learn from this and ensure the risk of similar issues are minimised.
I hope we can still work together moving forwards.
Kind regards,
Georgia
Customer Care Manager
My Wonder jab.
As I have always been plump and trying every diet under the sun which didn't work my maunjarra jab is the only thing I have seen results from. AJHill Aesthetics have been amazing. They check with me at least 3 times a month about my weight and health. Keep me updated on which day and what time my jabs will be delivered. I would recommend them to anyone.
6 juin 2026
Réponse de AJ Hill Aesthetics
Good afternoon Karen,
Thank you so much for your kind review and we're so pleased to hear that the medication is working well for you!
Please let us know if you need any further support from us.
Kind regards,
AJ Hill Team
Réponse de AJ Hill Aesthetics
Good morning Annabelle,
Thank you for your review and I'm sorry that you were not happy with the service received.
I've had a look into your order and can see that we requested some further information from you and you were unable / unwilling to provide this.
In line with the agreed terms and conditions, due to you cancelling the order after review and the prescription being raised, there was an admin fee to the pharmacy.
These fees are not something we want to add, but as a small family business, it is financially unviable when people cancel orders after the majority of the work has been completed.
This is purely to cover the costs incurred by the prescriber and pharmacy. We do not add our own admin time and costs on top.
Please let us know if we can be of any assistance in the future.
Kind regards,
AJ Hill Team
Consistent delivery and helpful staff.
Consistent delivery and helpful staff.
I'm happy with my experience.
15 mai 2026
Réponse de AJ Hill Aesthetics
Hi Seamus,
Thank you for the kind words and leaving us a review.
I will share your feedback with the team.
If you need any assistance at any point, please let us know. We're always happy to help. We look forward to continuing to work together.
Kind regards,
The AJ Hill Team
AJ Hill is a easy company to deal with…
AJ Hill is a easy company to deal with , get there products to you quickly and efficiently and at a good price 😀
18 mai 2026
Réponse de AJ Hill Aesthetics
Good morning Jo-Ann,
Thank you for the kind words. I will share your feedback with the team to brighten their day.
We look forward to continuing to work together.
Kind regards,
The AJ Hill Team
Réponse de AJ Hill Aesthetics
Good morning Karen,
Thank you for your kind review and please let us know if you need anything.
Kind regards,
Rose
Easy to order product arrives quickly
5 mai 2026
Réponse de AJ Hill Aesthetics
Good afternoon Ashley,
Thank you so much for your kind review and please let us know if you need any further assistance.
Kind regards,
AJ Hill Team
Always have in stock and quick delivery.
1 mai 2026
Réponse de AJ Hill Aesthetics
Good afternoon Hazel,
Thank you for your kind review and please let us know if you need anything.
Kind regards,
AJ Hill Team
Prior to posting of goods excellent…
Prior to posting of goods excellent service but in very recent months I find delivery of parcel not good. It used to be always delivered on time and in an effective manner but I cannot say the sane in the past few months.
3 mai 2026
Réponse de AJ Hill Aesthetics
Good morning Clare,
I am sorry to hear about the delivery issues you have experienced.
We are assessing this and please be reassured that your feedback has been used to help us in our case to improve the delivery process, which used to be more efficient before internal processes were changed.
We also now have access to another courier, so going forwards, we can ensure your package is sent with them instead of the current courier.
If we can be of any further help, please drop us an email at info@ajhillaesthetics.co.uk
Kind regards,
Georgia
Can’t do enough to support you x
27 avril 2026
Réponse de AJ Hill Aesthetics
Good afternoon Nicole,
Thank you for your kind review and please let us know if you need anything at all.
Kind regards,
AJ Hill Team
Réponse de AJ Hill Aesthetics
Good afternoon Natalie,
Thank you for your kind review!
Please let us know if you need anything at all.
Kind regards,
AJ Hill Team
Great company to deal with
Great company to deal with. You get the feeling, through personal contact, that they actually care. Have dealt with them over 3 years and never had a problem. Highly recommend.
5 mars 2026
Réponse de AJ Hill Aesthetics
Good afternoon Tessa,
Thank you so much for your kind review.
Please let us know if there is anything that we can do for you.
Kind regards,
AJ Hill Team
This company checks up on how your…
This company checks up on how your doing making sure that you feel ok they have good offers too every now and then I would recommend this company if you wish to lose weight
3 avril 2026
Réponse de AJ Hill Aesthetics
Good afternoon Nicky,
Thank you so much for your kind review.
Please let us know if there is anything else that we can do for you.
Kind regards,
AJ Hill Team
They are great really
They are great really. Never had any issues. They charge the going rate. They obviously work hard at getting the postage right and it has to be chilled they do a good job making sure the packages all have cool packs and they are on top of the deliveries. Can't complain at all. Thanks.
30 mars 2026
Réponse de AJ Hill Aesthetics
Good morning Keith,
Thank you for your kind review and please let us know if you need anything at all.
Kind regards,
AJ Hill Team
Réponse de AJ Hill Aesthetics
Good morning Amanda,
Thank you for your kind review and please let us know if there is anything that we can do for you.
Kind regards,
AJ Hill Team
A truly responsive and customer-focused…
A truly responsive and customer-focused company that you can trust to give you accurate and useful information and help. The customer service is top class!
23 mars 2026
Réponse de AJ Hill Aesthetics
Good afternoon Susan,
Thank you for your lovely review!
Please let us know if you need anything at all from us.
Kind regards,
AJ Hill Team
Great 5*
Great 5*
service, responsive and very helpful team. Oromptly sent and well packaged. Thank you
23 mars 2026
Réponse de AJ Hill Aesthetics
Good afternoon Caroline,
Thank you for your kind review and please let us know if you need anything at all.
Kind regards,
AJ Hill Team
Good customer service and quick service…
Good customer service and quick service as well🌟
20 mars 2026
Réponse de AJ Hill Aesthetics
Good afternoon Fidan,
Thank you for your kind review and please let us know if you need anything from us at all.
Kind regards,
AJ Hill Team
Everything is smoothly done
Everything is smoothly done! They even keep a careful eye on you!! Very happy
19 mars 2026
Réponse de AJ Hill Aesthetics
Good afternoon Clare,
Thank you for your kind review and please let us know if you need anything from us at all.
Kind regards,
AJ Hill Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.