Great site, has tablets instead of the injections which I prefer. The support is fantastic and they ensure that the medication is right for you. They answer any questions you have promptly and you ca... Voir plus
L'entreprise a répondu
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Well what can I say about this fantastic company that hasn’t already been mentioned! AJ Hill Aesthetics have completely changed my life around for me, they’ve given me back my ‘mojo’… in 10 months I’v... Voir plus
L'entreprise a répondu
Great service!always deliver when they say they will. Well packaged. Easy to navigate site.
Prior to posting of goods excellent service but in very recent months I find delivery of parcel not good. It used to be always delivered on time and in an effective manner but I cannot say the sane i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'amincissement
- aussi dans
- Clinique de dépistage des infections sexuellement transmissibles (IST)
- Clinique pour femmes
- Clinique spécialisée
- Prescription de médicaments en ligne
- Service de fitness et nutrition
À propos de AJ Hill Aesthetics
Écrit par l'entreprise
AJ Hill Aesthetics provides an online weight-management service for customers in the UK. The service offers prescription weight-loss treatments following a health assessment and review by a UK-regulated prescriber. Available treatments include medications such as Mounjaro, Wegovy, Wegovy Tablet, Foundayo and more! Treatment options subject to suitability and prescription.
We are a small family business utilising the benefits of a close-knit, friendly team. We aim to provide you with a personalised, professional, confidential & supportive service as a platform between the customer and the pharmacies we use.
Our programme combines weight-loss medication with nutrition and lifestyle support, including online progress-tracking tools, a virtual food diary with calorie tracking, a meal planner to generate recipes, educational resources and regular check-ins. Customers are also offered ongoing & unlimited support from the team.
We only use UK based, registered & regulated prescribers and pharmacies to ensure your treatment is sourced correctly from genuine suppliers.
All products are delivered in discreet packing with full tracking, with customers able to select their preferred delivery day.
Our ethos is about providing a holistic, safe & effective service. We are also your advocate with the pharmacies and manufacturers of the products provided. This is how we have retained many repeat customers over the years and continue to offer a service we are proud of. Your success is our success and we wouldn't be here with you at the heart of what we do.
Coordonnées de contact
New Customers can save £40!
4,7
Excellent
114 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Great Service and information given
17 février 2025
Exceptional Service and Reliability!
I've been a regular customer for over a year and AJ Hill has never disappointed. The ordering process is easy to navigate and their deliveries are consistently punctual. One of the best things about them is their outstanding customer service - whenever I've had questions, they respond amazingly quickly and are so friendly! Their support and aftercare are wonderful. The medication, combined with their service, has literally changed my life!
Their rewards program is fantastic too - I love being able to earn points towards future purchases. Overall, I couldn't ask for a better experience, I would definitely recommend AJ Hill!
11 février 2025
Avis spontané
Great service
Great company. They always engage with you throughout to see how you are progressing. Any issues are always dealt with promptly and efficiently along with any questions you have.
I would highly recommend this company to anyone!!!
22 janvier 2025
A great experience from start to…
A great experience from start to finish. Easy ordering process, super fast delivery.
29 janvier 2025
Avis spontané
Quick easy service!
7 janvier 2025
Trustworthy and dependable.
Trustworthy and dependable.
I have never had an issue in the entire 2 years I have been ordering from AJ Hill.
My delivery is always on time, I have control of when and how I order, and they always reply to my questions within a couple of minutes, at the most hours.
They price their products competitively and have a loyalty scheme where I can use points for future discounts.
I cannot fault them on anything.
11 janvier 2025
Avis spontané
Réponse de AJ Hill Aesthetics
Good morning Lois,
Thank you for the glowing review! I'm so happy to hear you've had a positive experience with us over the past 2 years, and I will pass your kind words on to the wider team. They will really appreciate it.
Your success is our success, so if you ever need any advice or support, please do get in touch anytime.
Kind regards,
The AJ Hill Team
Michael was truly amazing customer…
Michael was truly amazing customer service. He went out of his way to get medication to me on time before i travelled and had great communication throughout.
I will always use him going forward and appreciate his help! What a guy!
30 décembre 2024
Avis spontané
Réponse de AJ Hill Aesthetics
Hi Kellie,
Thank you for the fabulous review! I will certainly make sure Michael hears about this - he will greatly appreciate your kind words. I'm pleased you managed to get your medication before you travelled. If you need anything from us in the future, please get in touch. Have a great time away.
Kind regards,
The AJ Hill Team
Excellent customer care team
Very straightforward and great service.Really helpfull and informative staff, who have all the time in the world to answer questions to make sure I get best advice.
Would highly recommend! Service and product is excellent, postage is as fast as stated.
27 décembre 2024
Avis spontané
Réponse de AJ Hill Aesthetics
Good morning Miri,
Thank you very much for the kind words! I will pass your feedback on to the team - this will give their Monday morning to a great start.
If you ever need any advice or support, please do not hesitate to contact us.
Kind regards,
The AJ Hill Team
Excellent customer service
Excellent customer service, prompt and accurate deliveries, easy to pay online. Really helpful weekly follow ups and check ins, overall I can thoroughly recommend AJ Hill.
18 septembre 2024
Quick and efficient service
Quick and efficient service. Excellent reply times and fast postage.
19 août 2024
Exceptional customer service
Swift customer service , continuous contact with me and follow up with my treatment, the personal touch I truly felt known even if I had not met anyone in the team one on one
Thank you
21 août 2024
Georgia and Emily couldn’t be more…
Georgia and Emily couldn’t be more helpful. DPD were worse than useless!
18 juillet 2024
Really good company
Really good company. The process is quick and straightforward and they follow up with their clients regularly to check all is well.
18 juin 2024
I dont normally do customer reviews…
I dont normally do customer reviews but in this case i needed too as this company is absolutely fabulous
I've used a couple in the past but not come across anything like
AJ Hill Aesthetics
They are so organised its unbelievable
They not only send your items on the day you requested a few weeks before with no having to chase them
And there customer service is fanfastic too giving you updates on were your order is
I would never go anywere else
So organised, competent and friendly I would recommend these 100%
5 juin 2024
Avis spontané
Unfulfilled promises.
I ordered Trulicity. I had previously used this so ordered so it would be delivered in time for when my next dose would be due.
It was supposedly being delivered by DPD and I was to await contact from them. Delivery day arrives and I had heard nothing. AJ Hill aesthetics did respond fairly quickly to my email, apologised, gave me loyalty points for my problem and promised delivery the following week.
By this time I was a week late for my next dose. They were very inflexible with delivery days/times.
The following week and another promised delivery day. No contact from DPD. AJ Hill again responded to email, advised they would check with pharmacy to see if it had been collected. I then heard nothing at all. Complete silence.
I then emailed again. Asking for an update, failing that a refund.
No reply to my email. No apology. I did however get my money refunded, although no communication that this was indeed going to happen so quite worrying as it was over £200.
This has resulted in myself being late with a scheduled dose, worry about money and sheer frustration at unfulfilled promises from this company.
25 mai 2024
Avis spontané
Rybelsus 3 mg had no effect at all
Rybelsus 3 mg had no effect at all . Took this for one month , no appetite loss , no weight loss and no inches lost . Followed the regime to the letter . Don’t waste your well earned money
2 avril 2024
Avis spontané
Réponse de AJ Hill Aesthetics
Good afternoon Christopher,
I'm very sorry to hear of your disappointment. As someone who has struggled with weight, I can certainly relate to the feelings of disappointment and frustration.
I have looked back and can see you only started treatment one month ago on the official starting dose of 3mg. Clinical guidelines and the manufacturer's guidance advises all new starters to start on the starting dose of 3mg. This is to allow the medication to be safely introduced to the body, preparing it for the higher doses. Starting too high too quickly can cause unpleasant side effects, adverse effects and even causing the body to actively resist the medication due to being "shocked" with a higher dose - rendering the medication at a higher dose ineffective.
Therefore, the official titration guidelines is 3mg for 30 days, then 7mg for 30 days and then 14mg for 30 days. Some people see an effective result on the starting dose, others have to build up to the higher doses before seeing a desired result - this is the nature of these types of medications and it does take time to achieve the desired effects / results, just like any other method of losing weight or changing your physicality. The regime has technically only just started for you, so it really is too soon to say it 100% doesn't work after only 4 weeks.
I can see we checked in with you and you rightfully queried the lack of effects within the first two weeks, so we did advise you on things to take into account and the peripheral things to do alongside the medication to help aid weight loss e.g. healthier eating, increasing physical activity, keeping a track of what you're eating etc.
Unfortunately, we did not hear back from you to continue advising you, which is a real shame as these medications do work well when the appropriate advice is followed.
Regarding weight loss in general, we do state on the website and on the Health Form that we do not, and cannot, guarantee weight loss for everyone. Everyone is individual and therefore everyone responds differently - one size does not fit all so it can be trial and error when starting a new medication. I can see that you did tick "Yes" to confirm you had read and understood that on your Health Form.
We know it can be disheartening to not see a result but it does need more time to get results. If you do ever change your mind, please know that our door is always open and we will always do our very best to get you to where you want to be. We have a lot of regular customers and we enjoy helping them get to where they want to be. This applies to you Christopher as well if you do ever wish to try again - we are here.
Kind regards,
The AJ Hill Team
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