Aldenyork Avis 

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

everything is garbage 🗑

Very cheap pant, not worth to buy it

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

I had good experience with customer support. They were attentive and professional.

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

I received my shoes today, and they look and feel amazing

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

Great products, and service.

The website has finds that most clothing stores don't have.

I haven’t received my item yet and it’s been 2 weeks since I ordered

Size was too small but customer service was easy to work with.

Love the pants but it took Sooooooo long for them to ship I forgot about them. Order months before you want or need them