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Noté 1 sur 5 étoiles

Bought a bunch of various canned beans recently. Cans are not even full. Sweet peas are all mush on the bottom. Wrote to Aldi customer support, received a generic AI response that allows no further... Voir plus

Noté 1 sur 5 étoiles

Ruined holiday party for kids. Instead of 8 ordered chocolate bars pick up order included only 3 without any attempt to contact even though substitute was specified and was aplenty in store. Shortage... Voir plus

Noté 1 sur 5 étoiles

Went for Job interview at an Aldi location. Wasted my time for an 1 and a half and tried to sell the store to anyone who wouldn’t be getting the job (store tour followed by a two question; five minute... Voir plus

Noté 1 sur 5 étoiles

Buyer Beware. Be careful when shopping at this Aldi Store located at 10294 Portsmouth Road Manassas, VA because they tend to charge you an item that you didn't have or charge you incorrectly when an i... Voir plus

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1,7

Mauvais

TrustScore 1.5 sur 5

240 avis

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1,7

Tous les avis

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61 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Aldi poor customer service

Poor customer service. I bought a 12V mini compressor, and the gauge didn't work right away. This is extremely dangerous because car tires can be over- or under-inflated. I sent Aldi Contigo eight photos and a video and corresponded over ten times. I was stunned to be told they wouldn't replace or refund the compressor because it had been "misused." Since it didn't work on the first try, that was impossible. The response: Don't buy electrical appliances from Aldi, as they don't respond when something goes wrong.

2 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Aldi Ain’t Worth It

Yeah, it’s cheap, but you get what you pay for. Produce goes bad fast, half the stuff is always out of stock, and good luck finding an employee when you need help. Lines take forever too. Thought I was saving money, but I’m just wasting time.

8 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The prices are better than any grocery…

The prices are better than any grocery stores around us.
The quality of the products are always very good and there is a good variety of products.
Since I retired, I do a lot of the grocery shopping and my first stop is Aldi. My wife has taught me to be a thrifty shopper and Aldi is real convenient for us.
There is an Aldi in almost every town around us.

20 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

15 year ago I discovered Aldi

15 year ago I discovered Aldi, I loved their prices, products and double money back guarantee if a product wasn't satisfactory. But that was when they had just a few stores and they cared about their customers and products. Over the years as they expand, their quality of service has dropped their quality of products and prices has changed drastically. I visit many of their locations beforehand just to see if this is happening to all their locations and I hate to admit but it has. Aldi is no longer the best place to shop for prices quality products and services. Your commercial is very misleading to the public. They manager at the stores don't check the products to take out the bad ones they kept stocking, I push my hand in to get some tomatoes and it was disgusting, I spoke to a manager and she said I didn't this is happening so I pull the bad stuff and hand it to her and walk away. Shame on you Aldi.

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Aldis is qreat place for bargins and overall quicker shopping.

Aldis is qreat place for bargins and you get them un more ways than one. Seasonal items are marked halfnor less day after. Produce and almost anything to purchase is either cheaper or is at a compatable cost. So u cant beat the prices.the store is alot smaller so it makes things so much easier to grab and after you have shopped there 2 or 3 times . You really hope that everything on your list is there ,so you dont have to go anywhere else. I have noticed eacg year they get more and more items and tons of seasonal items . They have great service and great prices and smallest store usually so time goes by much quicker.although peoples carts are generally fuller. They move fast and the size and the price cant compete . Even with people purchaseing more items because the cost is great . Its an over all quick experience as well. I have always been helped promptly when asked and usually the store worrkers know where things are at . Which is surprising at times . Esepcially because i have asked many workers in bigger grocery stores also selling wholesale prices but not as good of ones , may not have such as easy time pointing you to where tou need or saying weather or not that they carry the product. Ive been told if its not on isle 6 we dont have it . Workers should be able ro show you where things are if they work for that store.also never forget if you are like me and in a hurry or hate grocery shopping or both. You can set a time and date and place your order on line and go pick it up no cost.

6 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give no stars I would

If I could give no stars I would. I was just about to give my business to Aldis but just found out you scrapped your DEI programs. BYE Aldis. No way I can support a business that doesn't support me, my loved ones or any other POC, women and disabled folks. See ya

5 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

He recibido 20 correos electrónicos del…

He recibido 20 correos electrónicos del servicio de atención al cliente de Aldi y los he recibido en 4 grupos de fotos. Es muy sencillo: un compresor de neumáticos no funciona. ¿Por qué hay que enviar fotos y vídeos al "departamento técnico"?

4 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Different beliefs

We have been Aldi customers for the last 15 years. We have several grocery stores in Eau Claire, Wi although we tend to favor Aldis.
The last several trips to the store, I had a transgender grocery checkout person. I did not feel comfortable with a male checkout person dressed as a woman; wearing bright pink lipstick, nail polish, fake boobs and a full face of makeup. I will no longer be a customer. Aldis has lost my patronage.

23 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Just found out that Aldi has removed…

Just found out that Aldi has removed their DEI initiatives in the US. We have shopped at our local Aldi at least weekly for quite awhile. We'll be turning to other local grocery stores that are upholding these values.

22 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Aldi Cardiff Bay

Aldi Cardiff Bay, bad customer service, that’s not right, no customer service?
Migrant begging outside the store in the guise of selling Big Issue, Big Issue seller telling customers they are starving? She is clearly not starving?
All in all bad experience, won’t be going back.

1 février 2025
Avis spontané
Noté 4 sur 5 étoiles

Friendly Farms Greek Yogurt

Prior to a couple of weeks ago, Aldi would have automatically gotten five shining stars.

But, one of the reasons Aldi has been my "default" grocery store for many years is my love of their wide variety of reasonably priced Friendly Farms Greek yogurt. They've been out of the individual 5.3 oz containers since late 2024, but, I thought it might have to do with holiday + end of year delivery schedules.

But to my disappointment, I tried again today, 1/13/2025. The 5.3 oz containers are back, but, now sold in packs of four, same flavor each pack, instead of loose. I have my favorite flavors, but I liked the freedom of choosing lots of different individual flavors.

It's death to a product if I like it. 😅 Either it goes away, the formula is changed, or, as in this case, the packaging.

Pricewise, the 4 packs are a few cents less per container than the loose ones, but... I don't care, charge more if you must, but bring back my little individual containers of FF Greek yogurt. 😊

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Security guard who is rude and…

Aldi Botley, Oxford, Security guard who is rude and argumentative Not intelligent, paired with an assistant manager (Sam) who lacks intelligence and struggles to understand the store's policy document. Security staff refused to show his ID or tell me his name. The customer service is poor, with staff often inventing rules that don't align with any established Aldi policies. I wont shop in Aldi again. I get a better bargain and good customer service next door at Home bargains.

6 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Frozen raspberries (and metal)!!!!

Bought their frozen raspberries. Defrosted them in the microwave, which began sparking and hissing, clearly the fruit contained metal, thinking that this must be a one off I purchased a few other bags at different times, but it continued to happen. I have read that other customers have had the same problem with other frozen products.
Clearly this is something that is potentially dangerous, my next communication will be to Trading Standards.

20 décembre 2024
Avis spontané

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