Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Voir plus
L'entreprise a répondu
My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Voir plus
L'entreprise a répondu
Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
Coordonnées de contact
22 Upper Brook Street, W1K 7PZ, London, Royaume-Uni
- support@algbra.com
- algbra.com
3,9
Bien
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Easy app to use
Easy app to use. Great rewards. Support are very helpful should you need them & respond quickly. All in all a great banking app 👍
12 avril 2023
Avis spontané
honestly one of the best banks i’ve…
honestly one of the best banks i’ve used, such a friendly team that’s always willing to help and gets back to you within half hour, it’s easy to use, they have a fantastic cash back system and has a easy layout, recommended to everyone
3 avril 2023
Avis spontané
Amazing app and customer service
Amazing app and customer service, would recommend everyone using financial banking to switch over to Algbra
27 mars 2023
Avis spontané
A waste of time
Sent them my Driving License and the picture of my face as they requested, then they refused to open an account. Their support people are just drones who copy-paste scripts, as can be noted in other reviews on here. I have chosen to escalate my complaint to the Financial Ombudsman.
(To be clear, there is absolutely nothing wrong with my ID. I have used it, alongside my face, to apply for things on my phone around 10 times by now.)
17 mars 2023
Avis spontané
Réponse de Algbra
Thanks for the review Will. As a regulated financial institution, we're legally obliged to carry out certain checks when you apply for an account with us, the outcome of which can, in rare cases, lead us to reject your application. If you wish to discuss this further, please contact us via support@algbra.com.
Finally a reliable and secure way of…
Finally a reliable and secure way of banking with excellent customer service and morality.
22 mars 2023
Avis spontané
I highly recommend Algbra
I highly recommend Algbra. This for their excellent and highly professional service and great costumer services.
21 mars 2023
Avis spontané
Best reliable bank and easy access…
Best reliable bank and easy access Swift transactions. Customer service is fast and professional.
I highly recommend Algbra.com
21 mars 2023
Avis spontané
Great banking experience with algbra
Great banking experience with algbra, easy to use system and all my information and balances are very clear and carbon offsetting being displayed is a great bonus
21 mars 2023
Avis spontané
Fantastic bank! can only recommend
Fantastic bank! Have been with them from the start and seeing how they are consistently putting out new features flawlessly, I can not recommend algbra enough. Don't even let me get started on how good it feels to know that my money is stored in a place that cares about making the world a better place for everyone, including future generations to come.
21 mars 2023
Avis spontané
Amazing bank I am so happy with there…
Amazing bank I am so happy with there service I recommend it
21 mars 2023
Avis spontané
Easy to set up an account…
I found it easy to set up an account with Algbra
App works well. Online customer service is good
I think this bank will rival other on line banks in the future .
21 mars 2023
Avis spontané
I have used this service for a while…
I have used this service for a while and i can say It was amazing and super user friendly.
Highly recommended
8 janvier 2023
Avis spontané
The future!
Beautifully designed app, easy to use with great customer service. Wonderful to find a service with values that align to your own. Highly recommend!
19 mars 2023
Avis spontané
Main rule
Main rule
I can trust it
Happy to join algbra bank
straight forward to use,
fast customer service support
great cash back deal
Great job,well done
8 février 2023
Avis spontané
Good customer support
Good customer support, very easy, quick and straight forward to setup a bank account and would recommend.
20 mars 2023
Avis spontané
Trust worthy
I have a really good experince with this bank and i recommend it to everyone to use it
20 mars 2023
Avis spontané
This is what banking needs!
Excellent new bank with a fantastic, stylish and smooth mobile app! Love their focus on ethics and giving back to the community!
18 mars 2023
Avis spontané
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