Mehtab has been an absolute star in my booking process. So helpful and responsive. Alhumdulillah we have had a group of 15 people book with him and he is always going above and beyond. I highly recomm... Voir plus
AlKhair Travel
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Lisez les avis des autres
Ayesha Khan dealt with my query when I contacted Al Khair Travel for a quote. She was very polite and helpful and did a great job of finding great packages for us. She was quick in her response and wa... Voir plus
L'entreprise a répondu
Ayesha Khan was absolutely amazing! She handled my visa process so professionally, patiently and with genuine care. She did a fantastic job and made everything so easy and stress-free. I highly recomm... Voir plus
L'entreprise a répondu
I am glad I choose your Travel Agency to arrange for me and my family the Umrah Trip. Mashallah. Your staff Mehtab was a great help and assisted me in every situation Mashallah. The arrangement wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Affordable Umrah packages
Coordonnées de contact
Royaume-Uni
- alkhairtravel.co.uk
Violation des conditions d'utilisation
Avoid using Al Khair Travel ( you will thank later)
I wish I had seen the 1 star reviews before I went to this Company. The reviews are exactly the experience I had. Pathetic unresponsive and sub standard customer service. Flights got cancelled nobody informed me I had to chase visa I had to chase hotel bookings transportation yes you guessed it - I had to chase them. They were good at using AI to send perfectly worded apologies. The agents had no self-respect and shameless behaviour as they kept lieing about each and every aspect of booking from start to finish. Avoid at all cost to save headache. The only goid thing was whatever they booked was genuine but I had doubts about everything. I had the worst experience using this company. I would never use them and want to warn others. My sister went with another agent who took care of everything unlike these guys. You are in the wrong business as thus is a noble and the most sacred journey anyone would take and you ruin it from the out set.
26 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Umar was very helpful with your enquiry. We truly appreciate your kind words and will be sure to share your appreciation with Umar.
Regards,
Al Khair Travel
Customer Support Department
Great customer service
I dealt with Ayesha Khan recently and she was very helpful and and efficient, very quick to respond to my questions / queries. Thank you !
26 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Ayesha Khan was helpful, efficient, and quick to respond to your questions and queries. We truly appreciate your kind words and will be sure to share your appreciation with Ayesha. Thank you for choosing us!
Regards,
Al Khair Travel
Customer Support Department
Great customer service.
Asa’s was very helpful polite and efficient. He got back to me quickly with a price that I was comfortable with. Seems like a very caring company that strives for excellent customer service.
14 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback! We’re delighted to hear that Asad was helpful, polite, and efficient, and that he responded quickly with a price that suited you. It’s fantastic to know that you felt well cared for and experienced our commitment to excellent customer service. We truly appreciate your kind words and will be sure to share your appreciation with Asad.
Regards,
Al Khair Travel
Customer Support Department
Ayesha Khan
Ayesha Khan was very efficient in processing my visa and quick to answer my questions regarding potential accommodation venues. Great service
25 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Ayesha Khan was efficient in processing your visa and quick to respond to your questions about accommodation options. It’s wonderful to know you received great service throughout. We truly appreciate your kind words and will be sure to share your appreciation with Ayesha.
Regards,
Al Khair Travel
Customer Support Department
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Brother Asad was very helpful and provided you with excellent support. We truly appreciate your kind words and will be sure to share your appreciation with Asad.
Regards,
Al Khair Travel
Customer Support Department
Ayesha Khan was absolutely amazing
Ayesha Khan was absolutely amazing! She handled my visa process so professionally, patiently and with genuine care. She did a fantastic job and made everything so easy and stress-free. I highly recommend Ayesha, and I will definitely choose her again for any future visa needs. ❤️
23 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback and recommendation! We’re delighted to hear that Ayesha Khan handled your visa process with such professionalism, patience, and genuine care. It’s fantastic to know that she made everything easy and stress-free for you. We truly appreciate your kind words and continued trust, and we’ll be sure to share your appreciation with Ayesha. We look forward to assisting you again with your future travel needs!
Regards,
Al Khair Travel
Customer Support Department
Great Service by Ayesha
Ayesha was very helpful and provided all the necessary information regarding Umrah visa and hotel bookings in a professional manner. She was responsive, knowledgeable, and patiently answered all my questions. I would recommend her to anyone looking for reliable assistance with Umrah arrangements.
18 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback and recommendation! We’re delighted to hear that Ayesha provided professional, knowledgeable, and responsive support with your Umrah visa and hotel arrangements. It’s great to know that she patiently answered all your questions and made the process clear and easy for you. We truly appreciate your kind words and will be sure to share your appreciation with Ayesha. May Allah accept your Umrah and bless your journey. Ameen.
Regards,
Al Khair Travel
Customer Support Department
Had a fantastic experience with alkahir…
Had a fantastic experience with alkahir Travel was in touch with consultant named zain very helpful as the enquiries I made was spot-on and very good on pricing as well. Would definitely recommend as I had a good experience and I’m sure you will too very professional on point and excellent customer service by zain will definitely book again with Alkahir travel
22 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your fantastic feedback and recommendation! We’re delighted to hear that you had such a positive experience with AlKhair Travel and that Zain provided helpful, professional, and attentive service throughout your enquiries. It’s wonderful to know that you were happy with the pricing and found his assistance to be spot-on. We truly appreciate your trust and look forward to welcoming you back for your next trip. We’ll be sure to share your kind words with Zain!
Regards,
Al Khair Travel
Customer Support Department
I recently booked a 14-night Umrah…
I recently booked a 14-night Umrah package (August 29 to September 12) through Alkhair Travel, staying at the Swissôtel Makkah and the Sofitel Shahd Al Madinah. Overall, the package offered great value, especially considering it included premium accommodations with breakfast, flights, visa, and transfers.
The Positives:
Premium Accommodations: Spending a total of 14 nights at these high-quality, centrally located hotels provided a highly comfortable foundation for the trip.
Booking Resolution: There were some initial teething problems with the airline booking. However, after some to-and-fro with the agency, the issues were successfully resolved.
Areas for Improvement:
Ground Transport Communication: Although we provided all necessary details to the company well in advance, that information clearly wasn't passed down to the drivers. The drivers repeatedly asked us for the same details, highlighting a noticeable lack of internal communication.
Ziyarat Quality: The included Ziyarat tours in Makkah and Madinah felt a bit amateurish. They lacked the professional organization and depth you might expect from a comprehensive package.
Despite the somewhat disjointed ground operations and tours, the core elements of the trip—the flights and the superb hotel accommodations—were delivered exactly as promised. I would recommend Alkhair Travel based on the overall value, as long as you are prepared to manage a few communication gaps with the drivers on the ground.
29 août 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for taking the time to share such detailed and balanced feedback about your 14-night Umrah package. We’re pleased to hear that you enjoyed the Swissôtel Makkah and Sofitel Shahd Al Madinah, and that the flights, visa, transfers, and overall package value met your expectations. We also appreciate your honesty regarding the initial airline booking issues and the communication gaps with the ground transport and Ziyarat arrangements. Your feedback is valuable, and we’ll share these points with the relevant teams so we can continue improving the organization and communication of our services. We’re grateful for your recommendation and pleased that the core elements of your trip were delivered as promised. May Allah accept your Umrah and bless your journey. Ameen.
Regards,
Al Khair Travel
Customer Support Department
Fantastic service from these guys
Fantastic service from these guys. So to be clear, I haven't traveled with these guys yet, due to my work leave and other commitments, but will be contacting them when the time for me to travel comes.
I have a unique set of requirements due to health. Plus I have a hearing difficulty and this means contact for me is via written form, text or email. These guys were accommodating to this. Now while it is a known thing with most organisations in the UK, I have come to known that every Umrah/Hajj place I have contacted, even booking tickets for Pakistan, the people running the place want a quick call or face to face chat. They will not accommodate the hearing issues and do not often reply to their online contact forms or emails.
Brother Zain was fantastic. I contacted them via the website, then moved to text chat via WhatsApp. He took my concerns and scheduling, and came up with a package exactly how I wanted. As mentioned, unfortunately I couldn't travel for the dates, and will now be looking at going next year. But the whole service was fantastic and I cannot fault or complain.
21 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful and heartfelt feedback! We’re delighted to hear that Brother Zain took the time to understand your requirements and provided a package tailored around your preferred dates and needs. It’s especially meaningful to know that our written communication through WhatsApp made the process easier and more comfortable for you. Although you weren’t able to travel this time, we truly appreciate your trust and kind words about the service you received. We look forward to assisting you with your Umrah plans next year, Insha’Allah. May Allah make your journey easy and bless your plans. Ameen.
Regards,
Al Khair Travel
Customer Support Department
Excellent customer service and very…
Excellent customer service and very organised. Thanks to brother zain
21 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback! We’re delighted to hear that you experienced excellent customer service and found everything well organized. We truly appreciate your kind words and will be sure to share your appreciation with Brother Zain.
Regards,
Al Khair Travel
Customer Support Department
I had a brilliant experience with…
I had a brilliant experience with AlKhair Travel they gave me a good package and this is the second time me and my family booked to go to Umrah with them. We really enjoyed the experience everything went smoothly and we would highly recommend it. I want to mention that the staff member Nadeem is particularly helpful and assisted us with both our trips.
12 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback and continued trust in Al Khair Travel! We’re delighted to hear that your second Umrah journey with us was smooth and enjoyable, and that you were happy with the package and overall experience. It’s especially lovely to know that Nadeem has been particularly helpful and supported you and your family on both trips. We truly appreciate your recommendation and will be sure to share your kind words with Nadeem. May Allah accept your Umrah and bless your family. Ameen.
Regards,
Al Khair Travel
Customer Support Department
Ayesha khan was very helpful x
10 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Ayesha Khan was very helpful and provided you with great support. We truly appreciate your kind words and will be sure to share your appreciation with Ayesha. We look forward to assisting you again in the future!
Regards,
Al Khair Travel
Customer Support Department
Very helpful sister Ayesha khan thankyou
Very helpful sister Ayesha khan thankyou
18 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that Sister Ayesha Khan was very helpful and supportive. We truly appreciate your kind words and will be sure to share your appreciation with Ayesha. Thank you for choosing us, and we look forward to assisting you again!
Regards,
Al Khair Travel
Customer Support Department
I had a fantastic experience dealing…
I had a fantastic experience dealing with AlKhair travel. They were very helpful and accommodating to my needs and did their very best to accommodate our needs.
I would definitely use them again in the future.
Many many thanks to brother Assad for all your help and excellent service!!
18 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your fantastic feedback and continued trust! We’re delighted to hear that you had such a positive experience with Al Khair Travel and that our team went above and beyond to accommodate your needs. It’s especially wonderful to know that Brother Assad provided excellent service and support throughout. We truly appreciate your kind words and will be sure to share your appreciation with Assad. We look forward to assisting you again in the future!
Regards,
Al Khair Travel
Customer Support Department
Good service
12 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your kind feedback! We’re delighted to hear that you were happy with our service. We truly appreciate your support and look forward to assisting you again in the future!
Regards,
Al Khair Travel
Customer Support Department
Asad brother out of the way for me…
Asad brother out of the way for me helped in best possible way
17 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful feedback! We’re delighted to hear that Brother Asad went above and beyond to help you and supported you in the best possible way. We truly appreciate your kind words and will be sure to share your appreciation with Asad. Thank you for choosing us!
Regards,
Al Khair Travel
Customer Support Department
Good help me grade 5 star
16 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful five-star rating! We’re delighted to hear that you received great help and support from our team. We truly appreciate your kind words and look forward to assisting you again in the future!
Regards,
Al Khair Travel
Customer Support Department
Trustworthy
Hi. My first point of contact was Brother Asad. He helped me thoroughly in the best possible quote for an Ummrah Pakage and I felt comfortable in his care. I do recommend him and he will do above and beyond what's needed for your Ummrah trip. This is genuine customer review. 😁🤲🏼
13 septembre 2026
Avis spontané
Réponse de AlKhair Travel
Thank you for your wonderful and heartfelt feedback! We’re delighted to hear that Brother Asad provided you with the best possible Umrah package quote and made you feel comfortable and well supported throughout the process. It’s lovely to know that he went above and beyond to assist you. We truly appreciate your genuine recommendation and kind words, and we’ll be sure to share your appreciation with Asad. May Allah accept your Umrah and bless your journey. Ameen.
Regards,
Al Khair Travel
Customer Support Department
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