Allens Catering Equipment & Furniture Hire Avis 

I have worked with Allens hire for 20 years- they have an excellent range of products, and a friendly, professional team.
In hospitality events- reliability is everything and your suppliers are as important as our clients - and in this time they have always gone the extra mile
Delighted to recommend

The service was excellent.The drop off and pick up was excellent.The staff was very friendly and were really helpful. I won't hesitate to use their service again.

The whole process from start to finish was fantastic, Emma Smith the Sales Administrator was extremely helpful and everything was hassle free. The delivery and pick was seamless and the delivery driver was extremely friendly and chatty. I will definitely use Allens again.

Thanks to Anezia and the team at AllensHire for making my daughter’s wedding reception an amazing event! It was beautiful! After placing the order, we could relax and let the company handle the rest. The place settings and stemware arrived as scheduled, in perfect condition, picked up the day after, and the security deposit returned promptly. Thank you for making the table perfect and so easy for us! Your service is impeccable!

I booked my order online. It was a Clockwork delivery and pick up of the dining room chairs I rented, very happy with the service. I will use Allen’s catering again.

The Allen’s Hire team are a brilliant bunch of professionals. Their meticulous approach in dealing with customers is second to none and due to that, I have been able to pull off a large variety of events ranging from 30-120 guests with ease. They remain my go to for all event hire requirements and therefore come highly recommended!

We had a wonderful experience, the staff we spoke to on the phone were lovely and helpful. The guys that delivered the equipment were polite and professional. I would highly recommend them .

Allen's are a long standing supplier. We have worked together for about 5 years. Soma and Mark have made work such a joy and a laugh. We really consider them to be a part of the business like family, not just a supplier.

The delivery team are professional, courteous and polite to our clients homes/galleries etc, and always respectful and careful in their spaces. Dream team - couldn't recommend them enough. And always come through for us in emergencies! x

Angelika and Mark were very helpful and solution orientated, despite our frequent changes. The equipment was beautiful and helped us deliver a very elegant look and feel for the food at our event

Alan’s Catering consistently delivers outstanding service. Laura and the team are always professional, responsive, and a pleasure to work with. The glassware are always in excellent condition, deliveries are seamless, and they never let us down.

Highly recommended! ✨🥂

We recently hired a BBQ service for a company event and had a fantastic experience from start to finish. The team was professional, friendly, and incredibly well organised.

The setup and service ran seamlessly, which made organising the event so much easier for us. The staff were attentive, helpful.

Did a little research on your website then phoned and spoke to Cindy who was so helpful making everything easy and placed my order for me.
Delivery drivers were on time ,pleasant and helpful

Wonderful customer service and ease of booking: Anezia was so helpful, great choice of products (glassware and chairs in my case), good pricing and a really fantastic delivery service. Drop-off and pick-up were absolutely on time, efficient and friendly.

Fantastic service. Arranged same-afternoon delivery into central London when we needed extra trestles for an event right at the last minute. They arrange to get them onto a van and out for delivery within minutes - can't thank Angelika enough!!

So very reliable and courteous. The delivery and collection took place as and when promised and the equipment was spotless

The rudest delivery people I have ever experienced.
They were aware of the site and that there would be stairs, we did a video walkthrough a few weeks before.
Allens sent a rude and aggressive couple of guys.
They point blank refused to take the catering equipment up 8 steps, we were then forced to move it ourselves.
The bridesmaids carried up the ovens and even the poor bride even had to help move the plates and glasses.
On the pick up they sent one of the original guys and another 2, they still complained about the steps and didn't want to carry them down.
Once they had left we discovered that they had spilt oil from the fryer all over our driveway.
We have never had such a terrible experience with catering hire.
It nearly ruined a wonderful wedding.

From start to finish using Allens to hire equipment for our party was faultless. Ems, the Sales Administrator, advised and supported us throughout, ensuring we had everything we needed for the day. Delivery and collection were smooth and easy.
The whole process was stress free, and everyone we dealt with was friendly and extremely helpful.

We used Allen’s Catering for a garden party for my wife’s 50th.
The choice of equipment items on the website is vast, so plenty of choose from.
We required tables, chairs, glasses, cutlery, chafing dishes, serving plates, heaters etc.
The service from initial enquiry was professional with plenty of friendly advice on equipment choices.
We had the equipment delivered and collected. Delivery was on time and equipment located as requested in the garden.
Everything was good condition, clean and hygienically wrapped.
Once used the items can simply be placed in the crates and returned, so no washing up !
Would certainly recommend and use again.

Incredible communication, highly flexible and very professional service

They're very efficient at quoting and responding to messages and queries, and the delivery people were efficient and helpful.

Although it may seem small I was charged for not returning cutlery unfairly. I didn't count the knives on receiving them as I assumed they'd packed them correctly, as is reasonable. But I got told that I returned one less than I rented. I explained to them it's not possible because I returned them unopopend and unused in intact packaging that I received them in (but by this point if they were counting them they've taken it out and so can't confirm this). They simply repeated that they only have 9, and didn't understand that it means that they gave me 1 less.

I'm very happy to pay for legit charges because that's only fair and I had another charge for a broken glass, but this is very unfair as I literally gave back the knives in the packaging I received them in, sealed and unused.

Aside from that the furniture is pretty battered which I wasn't told in advance (they said I chose not to rent their tablecloths but there was no indication I would need them).