Alpine Trikes Avis 

320
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Trust worthy, quality, punctual & friendly, are my thoughts about Alpine electric bikes. Steve who answered my initial enquiry then delivered the electric tricycle within a few days after our fi... Voir plus

Noté 5 sur 5 étoiles

I contacted a few e-trike companies and Alpine was the most professional and helpful. I am over the moon with my Alpine E-trike. The battery is hidden and streamline which is visually pleasing. The tr... Voir plus

Noté 5 sur 5 étoiles

Steve arrived as promised with the trike requested. The most pleasant experience with regarding a purchase of anything I've ever had. I am a gentleman in my 80's, so had to telephone Steve with a few... Voir plus

Noté 1 sur 5 étoiles

This company sold my father an electric trike over the internet and as they decided to take a second option to him when delivering they have now charges him a further £200. He is in his mid eightie... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

A fantastic range of electric tricycles for everyone. Make hills and sweating when riding a thing of the past by choosing from the latest electric trikes, mountain trikes and semi recumbent trikes are all part of the range. Alpine also offer a home test ride service so the trikes can be tested from the comfort of your own home.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(320)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Finally after van breakdown

Finally after van breakdown, lousy weather here in deepest darkest Wales. Then an Ed Sheeran concert, sorry for the two naughty words. A week later I finally got to meet Steve his dad and my new trike. What a beast it is, haven't made it to power level 5 yet. Excellent service from ordering to riding. Steve kept me up to date. If you do get one of their bikes, get kettle on. They love their tea.
Cheers.

29 mai 2022
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Réponse de Alpine Trikes

Thanks for the review Roy. We finally got your trike to you after aweful delivery conditions. Glad we could get you back on a trike and thanks for the tea!
Regards
Alpine

Noté 5 sur 5 étoiles

Fantastic Service

Bought electric trike from Alpine. Service given, from initial contact, through communication of delivery dates and time, and to delivery and set up is second to none. Highly recommended!

24 mai 2022
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Réponse de Alpine Trikes

Alan, thank you for the great review. Glad your good lady is enjoying the trike.
All the best
Alpine

Noté 5 sur 5 étoiles

Delivery proved to be not completely…

Delivery proved to be not completely straight forward due to an extra bit I required not being compatible with the standard pedals. However the owner (of the business) drove around to locate a compatible pair of pedals and fitted them all at his own expense.

21 mai 2022
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Réponse de Alpine Trikes

Stephen,

Thanks for the review, It was a missions to get those parts but glad we could get you on the trike and cycling again. Perfect time to enjoy it now with this beautiful weather.
Regards
Alpine

Noté 5 sur 5 étoiles

As usual

As usual, excellent service, no quibbles; the broken rear axle was replaced, has been fitted and the trike is working well again.

11 mai 2022
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Réponse de Alpine Trikes

Thanks for the review David. Glad we could get you back on the road and enjoying the trike.
Regards
Alpine

Noté 5 sur 5 étoiles

Brilliant service you do need all the…

Brilliant service you do need all the help from Steve when purchasing trike. Riding a trike is a little difficult at first. Completely different to ride. After the helpful advice from Steve he makes it so much easier to ride. Very pleased with trike one of best items I have bought for a long time. Big thanks to Steve and his Dad

1 mai 2022
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Réponse de Alpine Trikes

Hi Derek, thanks for doing us a fab review. We are glad you are enjoying the trike.

Regards
Alpine

Noté 5 sur 5 étoiles

Great Service

Great Service! Electric trike delivered to my door. Steve very knowledgeable and helpful. I would recommend you use this company 👍
So happy with my new trike 😊

26 avril 2022
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Réponse de Alpine Trikes

Hi Angela, thanks for taking the time to give us a 5 star review. All the best and enjoy the trike.
Regards
Alpine

Noté 5 sur 5 étoiles

Alpine electric bikes website was easy…

Alpine electric bikes website was easy to use . I ordered the Alpine Explorer trike which suited me as as it is an electric mountain trike with 7 pedal gears with 5 assets & a mobility mode ( with no pedalling ) . The trike has plenty of space with a large rack with back a large cooler bag on the back & a smaller one on the front. The trike was delivered within 5 days & was demonstrated to me on delivery as the trikes are delivered by van fully operational & the battery charged . Alpine was very helpful as I did phone to find out about availability & delivery & Alpine phone to arrange delivery from their base in Leicester. I very much liked the personal touch from Alpine & very pleased with the trike & the mobility mode . I'm disabled so the trike gives me freedom & not having to wait for buses . The trike will take me on the routes I want to take out in rhe countryside along footpaths & canals . I recommend Alpine electric bikes for their good service & well made trikes .

16 avril 2022
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Réponse de Alpine Trikes

Neil, thanks for taking the time to do a positive review for us. Enjoy the trike.
All the best
Alpine

Noté 5 sur 5 étoiles

The Alpine E-trike

The Alpine E-trike was brought to Cornwall for my granddaughter to trial it. Steve explained the gears, brakes, battery re-charging to her and he gave her general advice for trike, as opposed to bicycle riding. In fact all round he couldn’t have improved on his introduction to the E-trike. My granddaughter loves the trike & her best friend Hattie the cockerpoo is getting used to sitting in the rear basket!

15 avril 2022
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Réponse de Alpine Trikes

Hi Rachael, thanks for taking the time to do the review. We are so please to hear that your granddaughter is getting on well with the trike and also that Hattie is loving the basket.

All the best
Alpine

Noté 5 sur 5 étoiles

Alpine Mobility Explorer E- Trike.

I brought an Alpine Mobility Explorer E- Mountain trike online . The website was easy to use with plenty of information about the trike . I had watched their videos of their trikes & others on you tube . Over lockdown I dreamed of owning one . I received an e-mail to say I'd purchased the Trike & then had a phonecall to tell me they had a van in my area to deliver it 5 days later . Steve the guy that did the video delivered it & demonstrated the Explorer E- trike to me . The trike is what I dreamed of so thanks to Steve & his team for getting me a machine to get back out on the highways & byways again !

8 avril 2022
Avis spontané
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Réponse de Alpine Trikes

Hi Neil,

Thanks for the review. I'm glad you are enjoying the trike and are now back in the saddle.

Regards
Alpine

Noté 4 sur 5 étoiles

Manual

I'm very pleased with the bike, still trying to get used to it before going on the open road, what I think is missing is a manual, giving a general maintenance schedule, like tyre pressures and general care of the machine

1 avril 2022
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Réponse de Alpine Trikes

Hi George, thanks for taking the time to do the review. The manual should have automatically been sent to you when you paid for the trike. I have just resent them now. Please check in your inbox and spam. It was sent at 13:38 on April 1st 2022. All the best and enjoy the trike.
Regards
Alpine

Noté 5 sur 5 étoiles

Alpine Electric Explorer Trike

I bought an Alpine Electric Explorer Trike to help with local shopping and general short trips as I live in a rural area poorly served with public transport. The trike is lovely and just what I need, I am not the quickest at learning the skills required to master the magnificent machine. How very glad I was that I had it delivered in person by Steve his patience and calm nature were so impressive, as he spent and hour and a half helping me to develop the skills required to ride the trike,for without his encouragment I think I would have given up straight away. He assured me that a short practise daily was required to build up skills and confidence and not to attempt a longer journey before I had achieved both. How right he was and it is paying off. It is going to be lovely way to travel around this summer. I spent 18 months researching which trike to buy and from whom. I am so glad that I bought my trike from Alpine Electric Bikes they understand that each customer is an individual and that customer service is important. The bike is well built and beautifully finished a real pleasure to use. Personally I would recommend Alpine Electric Bikes everytime and have passed on the companies details to people who have expressed an interest in the trike. A lovely company to deal with who take a pride in the product they produce and the service they provide. A great big thank you

25 mars 2022
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Réponse de Alpine Trikes

Hi Sally thanks for the kind review. I'm glad you are enjoying the trike.
Regards Alpine

Noté 5 sur 5 étoiles

Excellent service

Excellent service, delivered on time and as promised. The trike is a joy and has improved my life immeasurably, it took a little getting used to but within a few hours I was fully confident and enjoying an easy ride.

24 mars 2022
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Réponse de Alpine Trikes

Thanks for the review Rory. Enjoy the trike and stay safe.

Regards
Alpine

Noté 5 sur 5 étoiles

Electric tilt Trike

Nice Trike fast delivery Steve is a friendly person and spent time going over everything on the Trike which is OK but if you forget something there is no guide to look over for the price of the Trike you think you would get on. Steve did say on the delivery day that he would email it over a week later still waiting. The charger he gave me did not work but 2 days later he brought me one over. The Trike itself could do with a few more gears 3 is not enough. The reason I am giving 5 stars is because how nice Steve was..

14 mars 2022
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Réponse de Alpine Trikes

Hi David, thanks for the kind review. I have checked our outbox and the manual was sent to you on the day of delivery on 7th March at 12:16, please could you check spam / junk mail if it's not in the inbox. I have just resent now also. Please could you email or call us to confirm receipt of the manual.

Again thanks for the fab review and enjoy the trike. Alpine

Noté 5 sur 5 étoiles

Alpine Tilt Trike

I bought an Alpine Tilt Trike, and although I have only had it for a week, I am very happy with the design and build quality. The service provided was excellent including the briefing and the " view before you buy " was especially welcome, because I am disabled and needed to see it before making a committment.

10 mars 2022
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Réponse de Alpine Trikes

Thanks for the fantastic review Malcolm. Enjoy the trike. Alpine

Noté 5 sur 5 étoiles

Excellent product

Excellent product. Excellent service
Thoroughly recommend them
Thank you Steve

7 mars 2022
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Réponse de Alpine Trikes

Thanks for the great review Penny. All the best and enjoy the trike. Alpine

Noté 5 sur 5 étoiles

Outstanding e trike

Outstanding e trike,priced reasonably, steadfastly built,
A friendly service who cannot do enough to help you before and after purchase,

12 février 2022
Avis spontané
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Réponse de Alpine Trikes

Thanks for the kind review Mike. All the best

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