Alpine Surveys Avis 

195
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Abbas was the best person for the job! He was extremely approachable, compassionate, knowledgeable and professional. He took the time to answer all of our questions, gave us the best expertise and re... Voir plus

Noté 5 sur 5 étoiles

Thorough, direct and best money I've ever spent as a tenant having to disprove damage claims between my bath overflow and separate ingress causes. Helped me to confirm where my liability begins and en... Voir plus

Noté 5 sur 5 étoiles

Alpine Surveys are truly independent. They don't sell any type of damp proofing at all. Their focus is solely on getting to the bottom of why you've got damp. Our house smelled of mould and mildew... Voir plus

Noté 5 sur 5 étoiles

Abbas is, by far, the most helpful structural engineer we've ever worked with. He took time to visit our home, hear our concerns, investigate each query, answer our questions with his deep knowledge a... Voir plus

À propos de l'entreprise

  1. Agence immobilière

Informations provenant de diverses sources externes

Alpine Surveys are specialists in independent property surveys. With Surveyors having a minimum of 30 years experience, and operational offices in Uxbridge, Wareham (Poole) and Bristol, we are ideally situated to cover the South and South East of England.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(195)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional/Excellent Service! Highly Recommend

I have recently made an offer on a residential property and required a Level 2 RICS building survey.
I contacted Hayley and she was efficient and speedy in her response and quotation.
Jason the Surveyor collected the keys from the estate agent and completed the survey a few days later without fuss.
Excellent customer service and highly recommended.
Thank you Hayley and Jason and I will be using you again for my next purchase.

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Abbas Laddoni One of the Best surveys !!!! Professional Knowledgeable Experienced Excellent

Abbas went above and beyond with his exceptional knowledge and expertise going in detail with every important aspect of the house structural survey in a very systematic and professional manner ….. He also very kindly explained to us in detail and answered and addressed all our concerns and worries in a very easy to understand manner …. He was very polite friendly and kind and I would highly recommend Abbas and alpine surveys for anyone planning to purchase a house !!!! Overall extremely happy and totally satisfied for the professional approach and in depth knowledge and experience!!! Thank you so so very much

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Abbas provided excellent client service …

Abbas provided excellent client service. He was polite, friendly and showed great respect during his structural survey work. He arrived on time and was professional at all times. Would highly recommend his services. Look forward to receiving the report. Team are also very prompt in replying to any queries or issues regarding booking and arrival times. Highly recommend.

29 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredibly knowledgeable

Abbas and his colleague were incredibly knowledgable and even spoke to solutions we can implement whilst doing the survey. I would 100% recommend Alpine Surveys for anyone looking to get an honest and compressive assessment.

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

So far very satisfied with level of service

Alpine did a follow up structural survey on some issues identified in a home buyers survey. I have not had the full report yet as the survey was done just before Christmas, but I am very grateful for Abbas the structural engineer giving me a call on Christmas Eve to provide an overview of his findings. Alpine were also very flexible with the date and time of the survey. So far very satisfied with the service and look forward to receiving the full report.

24 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Alpine Surveys

Very easy to deal with Alpine surveys from the first contact there was clear communication about price and service.
Abbas was courteous, polite and knowledgeable. His expertise will be invaluable in helping me to remedy a problem with the brickwork on my property.

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Residential property survey

Abbas attended this morning to complete a structural survey on an old residential property due to internal cracks. Awaiting full report but after a thorough inspection of the property he has found no structural issues, therefore allaying any concerns. He was very knowledgeable about older properties and their upkeep.

16 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Damp Survey.

The surveyor came to do a damp survey, and was very helpful in explaining the cause of the damp patches and offering various solutions
The report that he subsequently submitted was detailed and informative.

1 novembre 2024
Avis spontané
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Réponse de Alpine Surveys

Thank you for the kind review, it is much appreciated.

The Alpine team

Noté 5 sur 5 étoiles

A very professional and friendly…

A very professional and friendly company to deal with. I would highly recommend. I had a Damp / Timber survey carried out. Ahmad was on time and very professional. The report was issued as promised and I needed extra information which was provided on the same day has asking which was brilliant. Thanks to all at Alpine.

22 novembre 2024
Avis spontané
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Réponse de Alpine Surveys

Thank you for the kind review, it is much appreciated.

Many thanks

The Alpine team

Noté 5 sur 5 étoiles

Great Structural Engineer

Abbas was great! He explained everything very throughly and made sure to inspect the walls very well. I had never needed a structural engineer before so i didn’t know what to expect and Abbas made sure everything was clear - I walked away with an understanding of what was needed.

27 novembre 2024
Avis spontané
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Réponse de Alpine Surveys

Thank you Chloe for the great review, it is much appreciated.

Many thanks

The Alpine team

Noté 5 sur 5 étoiles

Perfect service

Firstly we had great communication from Chris who replied clearly and promptly, and arranged a structural survey within just a few days. George attended our property right on time, was very thorough and took time to explain the intricate details of the survey and his findings, in a simple way to understand. We received the report within the advertised timeframe of 7 working days which was very comprehensive and gave us great reassurance about the structural integrity of our property.

19 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

The surveyor was extremely knowledgeable about multiple issues regarding future steps and outcomes and did a thorough job investigating the property. Very pleased with the visit and relieved that the cost of repairs don't seem as disastrous as I'd feared. Excellent service.

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Experience

We had a structural survey done on our property by Paul, who was most informative and professional. We highly recommend Alpine Surveys for their efficiency and professional team of surveyors.

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Used this company once on a timber and damp report

Used this company once, keep clear is my advice, I’ve on ongoing legal battle , absolute headaches .

5 décembre 2023
Avis spontané
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Réponse de Alpine Surveys

The client is correct, there is a legal case. A detailed Damp and Timber Survey was undertaken, and since that time the client has not paid us.

Unfortunately we had yo resort to making a claim in order to recover the agreed survey fee.

The survey was completed as instructed, and the report awaits payment before it is sent.

This is a totally unjustified one star review, as the survey was completed as requested, the client received verbal results, and has since chosen not to pay us.

Noté 1 sur 5 étoiles

DO NOT recommend this company

I don't recommend this company.

I hired them for a damp survey in January 2022. We disagreed on the findings of the survey report. I believe it was penetration from defective sealants around the window, while Alpine believe it was condensation.

Subsequently I issued a court claim for a refund. The case was eventually settled out of court before trial. The terms of the settlement are confidential.

My overall experience with this company was unpleasant.

edit: the initial review was amended to this shorter version following resolution of the dispute, out of goodwill.

17 novembre 2024
Avis spontané
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Réponse de Alpine Surveys

The survey was undertaken of the rented one bedroom flat by two of our Surveyors, which had very poor extraction and ventilation. During the survey of the bedroom, there were two long cloths racks, both in excess of 1.5m, and both full of wet clothes that was drying. The tenants confirmed that this is always the process for drying clothes, as there was no other option.

The bedroom window recess was extremely damp, and covered in mould, along with other areas of the room. This was the result of cold air ingress around the window (confirmed with Thermal Imaging) which in turn cooled the warm moisture laiden air. This resulted in condensation which was absorbed into the plaster within the recess, causing it to be damp. The condensation also caused the severe mould as you would expect.

The client insisted that an external issue was the cause, in order that the management company could be financially responsible, however an external assessment found no issues that would cause water ingress as suggested by the client. The tenants also confirmed that water never penetrated around the window.

The client states that he has evidence from a builder to prove us incorrect, but refuses to provide the evidence when requested.

It is unfortunate that the client is adamant on causing as much damage to our reputation as possible in an attempt to claim a refund, as opposed to accepting that the issue is his responsibility.

We stand by what our report states, as in our professional opinion it is 100% correct. When damaging and incorrect statements are put online in an attempt to receive an unjustified refund, it is our right to make a legal claim, albeit very unfortunate that the situation has risen to this.

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