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Alternative Eco Solutions UK LTD Avis 

182
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TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

I had additional Solar Panels & a Battery Storage system installed in 2022, due to some changes in legislation, Tom arranged for a change to my system in order to comply with the current rules. I w... Voir plus

Noté 5 sur 5 étoiles

Had a battery fitted by James Harvey very impressed with this chap. He was very courteous and polite in all he did - was a very neat and tidy worker and respected our home while he was here. He did a... Voir plus

Noté 5 sur 5 étoiles

This was a great experience from the first phone call to the final commissioning, a very professional team fitted the inverter and batteries in the place where we wanted them. The company didn’t tr... Voir plus

Noté 4 sur 5 étoiles

Installation was a team effort from 10th April 2026. Prompt solutions produced results. However, questions afterwards were delayed- causing tariff decision delays passed to the office, and still not a... Voir plus

À propos de l'entreprise

  1. Société d'énergie solaire
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Environnement et ressources naturelles renouvelables

Écrit par l'entreprise

Alternative Eco Solutions is a leading provider of high-quality solar energy solutions, committed to helping homeowners and businesses reduce their carbon footprint and energy costs. We specialize in the design, installation, and maintenance of solar panel systems that are both efficient and reliable. With years of experience in the renewable energy industry, our team is dedicated to delivering exceptional service, from initial consultation to post-installation support. At Alternative Eco Solutions, we believe in sustainable energy solutions that benefit both our customers and the planet. Our solar products are backed by the latest technology, ensuring long-lasting performance and maximum energy savings. Whether you're looking to lower your electricity bills or make a positive environmental impact, we are here to help you transition to cleaner, greener energy. We pride ourselves on transparent pricing, expert advice, and unparalleled customer care. Join us in the movement toward a more sustainable future!


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Discover. Innovate. Sustain.

Unlock a world of clean energy solutions tailored for the modern era.

4,7

Excellent

TrustScore 4.5 sur 5

182 avis

5 étoiles
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1 étoile

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A répondu à 33 % de ses avis négatifs

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4,7

Tous les avis

(182)

57 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Excellent service

When looking for alternative energy we contacted AES. Tom and his team were very helpful and professional and we will be recommending AES to family and friends. Thank you

16 janvier 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you Mrs Kararai. We are all looking forward to working with you again this summer on your new exciting project.
Best wishes
AES Ltd

Noté 5 sur 5 étoiles

Great price Maintenance Agreement.

Over the years I have accumulated various solar panel companies. As you would expect I get several phone calls a year to tell me about them coming to check the various pieces of equipment or I need another piece of technology to ensure I keep things up to date. However, I have invested more than I should have done and I have to try and cut this back. Thank goodness I came across Alternative Eco Solutions who have supplied me with an excellent package for a ten year Maintenance Agreement at an extremely competitive price. The transaction was very easy and Tom was a really friendly and knowledgeable person to deal with. I'm looking forward to reducing the number of phone calls I have been getting and all I have to deal with is one company! Thank you Alternative Eco Solutions. Stuart Caine

29 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thanks Mr Caine. It was a pleasure helping you, keep in touch !!
AES Ltd

Noté 5 sur 5 étoiles

AES fitted two solar batteries for us…

AES fitted two solar batteries for us last week. It wasn’t straightforward but they went the extra mile to get it right without complaining and without any extra charges. The cost was on par with other quotes but the service was a lot better and the guys doing the fitting were excellent. We’ve been really impressed with the monitoring of the batteries since too. We wouldn’t hesitate to recommend them.

26 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thanks Laura, we do strive to keep improving our service, I’m really glad we could help and give you a little peace of mind finally.

AES Ltd

Noté 5 sur 5 étoiles

AES ltd have absolutely transformed my…

AES ltd have absolutely transformed my failing solar system, I spent 6 years wondering if my original investment was worth the outlay. We had never achieved the FIT payments we were promised.
We found AES online and the rest is history. Their specialist arrived on time, smartly dressed and discovered only 8 of my panels were actually functioning. James explained my options in depth and made my decision very easy. Now after 6 months I can clearly see a substantial difference, the amount of revenue this system delivers is staggering in comparison. I’d like to thanks AES LTD for their professional attitude, advise and ongoing aftercare service. 10/10

2 septembre 2023
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Réponse de Alternative Eco Solutions UK LTD

Thanks Nicole, we really appreciate you passing our details to your mum 👍🏻 always happy to help
AES Ltd

Noté 5 sur 5 étoiles

Faultless service from AES

Faultless service from AES

From the initial consultation I had with Lance the representative, who went through all of the options that were available to me, and advising on the most suitable location for the batteries.

The engineers arrived promptly on the designated day, they were very friendly and informative, and went through my best options again for the location of the batteries.

They were very clean and tidy, ensuring that everything was done to my complete satisfaction.

I'm very impressed with the level of service from start to finish, it's so rare in this day and age to find a company that truly do deliver on everything they said they would.

It gives me total confidence in who I'm dealing with, and a reassurance that I will always be looked after by this company.
It goes without saying I would not hesitate to recommend AES to my family and friends.

20 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you, for putting the trust in us to begin with Mrs Sanderson. I’m thrilled we’ve met your expectations so far. We are all looking forward to working together on your next project.
Take care
AES

Noté 5 sur 5 étoiles

Solar

Choosing alternative eco solutions has been a game-changer for my household, and I can't recommend them enough! Thanks to the visionary leadership of directors Thomas Louie, this company is revolutionizing sustainable living. Their commitment to eco-friendly practices is evident in every aspect of their work.

The free assessment they provided for solar panels was incredibly valuable. It not only helped us understand the benefits of solar energy but also tailored a solution that perfectly fit our needs. This level of personalized attention sets them apart.

20 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thanks for the kind words Mr Pain, we are really pleased the extra measured we took really payed off. Good luck & please keep in touch

Noté 5 sur 5 étoiles

I had been dealing with another solar…

I had been dealing with another solar company in previous years, they went into liquidation. In my search for a new solar company i managed to come across Alternative Eco Solutions. I contacted Tom and Louis and they sent over an assesor Named Steve who checked over my system. He managed to find out that the inverter in my system was faulty hence why i was not recieving the same feeding tariff as before. Tom and Louis offered a very competitive price and i decided to go ahead with the offer and also a maintenance contract which made sense to sign up for just for future cover and being on the safe side. All in all i highly recommend this company. Very professional and reliable and always willing to help with a phonecall away.

19 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thanks Mr Konjuvca. It was a pleasure helping your lovely family. You know where we are if you need anything.
Best wishes
AES

Noté 2 sur 5 étoiles

I had a phone call offering a free…

I had a phone call offering a free check on my solar panels efficiency Lance arrived he plug a volt meter in and said my I mains power was to high,informed me I needed a voltage regulator No price give .He then OFFERED a payment of £ 3500 to LOOK after the solar system, no efficiency check made, he said will phone back no call made If my system failed I can replace it for £3500

14 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Dear Mr Knight,

I would like to apologise in regards to you not receiving a formal quotation for the maintenance plan we recommended after our initial consultation with Lance. If you would still like more information sent out i would be happy to oblige. It is never our intentions to leave any clients unhappy or dissatisfied, in all honesty it’s quite literally the opposite end of the spectrum. We aim to deliver accurate advise, specialist knowledge that has been collectively acquired over many years, a personal account manager with a friendly face to ensure your investment is running smoothly and most importantly peace of mind.

The maintenance plans we offer have proven to be very popular with our clients and have been for over 4 years now. We have over a 1000 active plans nation wide. Included in these cover plans are all electrical components, labour and call out fees related to the entire solar equiptment.

- Pv panels
- Brackets, rails and attachments
- DC and AC cable connections
- Generation meter
- Isolation switches both DC and AC
- Current inverter 1KW-4KW
- 1 x deep chemical clean
- Remote monitoring of array depending on current inverter brand and accessibility.
5 years - £2,850 or 10 years - £3,850
( I believe you were offered a slightly cheaper plan at £3,500 in connection to our spring promotion )

I can appreciated certain components of a solar system can be acquired cheaply, however here at Alternative eco solutions, we believe in delivering the very best of equiptment this reassures our clients they will not have to spend unnecessary money again. If there is anything we can do to help in the future please dont hesitate to reach out, I’ll always be happy to assist you.

Best wishes

T LYDAMORE
Managing director
AES LTD

Noté 5 sur 5 étoiles

Thank you Matt and team

Thank you Matt, Ben and Matt and Gracie in the office. Excellent service, hard working team driven by Matt who visited us several times to ensure we knew exactly what was on offer. Not an easy job to do on an old roof but reassuring to know these guys will be looking after us post repair and rework. Highly recommended.

7 février 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you for your review Mr Came !

Noté 5 sur 5 étoiles

With all the superb help that the…

With all the superb help that the company gives to their customers, you cannot go wrong. We will strongly recommend this company to all our family and friends.

7 février 2024
Avis spontané
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Réponse de Alternative Eco Solutions UK LTD

Thank you for your review Mrs Cordery.

Noté 5 sur 5 étoiles

Dealt with Tom and Louie who have been…

Dealt with Tom and Louie who have been absolutely amazing through the whole process of installing our solar panels. The installers of the job have been so helpful and efficient, couldn’t recommend this company enough!

3 janvier 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you for your review Mrs Woodruff.

Noté 5 sur 5 étoiles

I can confidently recommend Alternative…

I can confidently recommend Alternative Eco Solutions to anyone considering installing, upgrading or repairing a solar panel system.
In recent years, they have made considerable improvements to my Solar system. I now also have storage batteries to help make every possible use of the sun’s energy. In addition, I can now better understand my system by using the online monitoring app.
I have had several visits from employees of this company including one of the directors, Tom; all of whom are most professional, friendly and helpful.

19 janvier 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you for your great review Mr Brooks, we are always here to help !

Noté 5 sur 5 étoiles

Top drawer company

Having had problems in the past with other solar installation companies it is very refreshing to find a company that does what they say they will do, no quibble, no argument, no fuss. Everyone I have dealt with in the company exhibits true professional qualities.j

18 janvier 2024
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Réponse de Alternative Eco Solutions UK LTD

Thank you for your review Mr bootle, always happy to help !

Noté 5 sur 5 étoiles

Excellent service

This firm is an absolute pleasure to deal with. Their salesmen are really knowledgeable. Matt immediately spotted an issue with the work done by a previous supplier, showed the issue to me and explained what I needed to have installed, how it works and where it needs to be located. You get comprehensive documentation and a proper contract. Their workmen arrive when expected, install everything and check it is all working properly. Leave everything tidy, explain briefly how it works, leave you with documentation, but if you have any questions you just ring the office, you get straight through to a person and you get a call back with the answer that day. Such a delightful change. Their after sales service is also excellent. Your system is checked remotely to ensure it is working to maximum efficiency and Matt even helped me resolve the issue with my previous supplier. I would recommend this firm to anyone.

2 novembre 2023
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Réponse de Alternative Eco Solutions UK LTD

Thanks Ann, always a pleasure assisting a friend, take care.

AES Ltd

Noté 5 sur 5 étoiles

Quality with after-sales care

I went with AE Solutions, partly on the recommendation of a friend, and partly because I trusted their written assurances that the price included lifetime after-sales care. AE Solutions are not the cheapest, but because they promise after-sales care, they use quality products and an installation design with 'longevity' built in. I did a lot of research and obtained quotes from two other companies before contracting with AE Solutions. I felt their system and recommended panel positions are properly designed for our particular location and house, rather than being an off the shelf 'one size fits all' design offered by the other companies.
There were problems with the installation, largely resulting from miscommunications between chains of subcontractors, but when I emailed to express my concerns, senior people came out the next day (and following days) to oversee the work being finished properly and to my full satisfaction. This demonstrates they are serious about their customer care, and I now feel I have the best-installed system possible! Although it is winter, the system is still managing to generate some power, even on overcast days. I am very confident that I have made the right decision to contract AE Solutions.

9 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I had problems with my solar panels due to the incompetence of other solar panel companies.
AE Solutions went out of their way and went to great lengths to sort it all out for me.
They came at the time they said they would and everyone I spoke to was polite, friendly and courteous at all times.
I would highly recommend this company to anyone.

4 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Solar battery installation and panel clean

Having had a number of solar “experts” around to provide information and quotes, with the subsequent hardsell approach it was nice to come across Alternative Eco Solutions. Not only were they honest in their claims, they came up with very practical solutions to the specific issues I had with my panels. I already had panels fitted yet they were in dire need of a clean due to pigeon muck. I needed a battery fitted. Installation and cleaning was completed on the day agreed and a follow up visit to make sure everything was working was appreciated. I liked the monitoring via the App by Alternative that indicated that the system needed fine tuning, a flaw I would not have noticed. The App on my phone keeps me updated on my solar production although this in conjunction with my smart meter may well be grounds for divorce, as I have often rang my wife from a distance and called into question her decision to use the tumble dryer and have the kettle on too many times during the day. Once you get passed the novelty stage of using the App it’s an efficient system. Thanks for the additional advice on energy tariffs and your availability at the end of the phone when I’ve had some daft questions. Can’t rate Alternative Eco highly enough.

21 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Extra Battery Storage

From the initial sales visit from Steve to the installation two days later by the two lads the entire experience was professional and friendly. At all times Tom and Steve were available for help and advice. A company we will definitely turn to again.

10 août 2023
Avis spontané
Noté 5 sur 5 étoiles

We had Lux batteries added to our solar…

We had Lux batteries added to our solar panels and the difference they have made is amazing
The workforce At Alternative Ecosolutions are professional and very helpful and always at the end of the phone if we need them
Very pleased indeed

5 juin 2023
Avis spontané

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