Aluxo Avis 

Good fast delivery great product

Really comfortable. Just what I wanted for my health reason.

I placed an order for two acoustic wall panels in light oak but when I received the confirmation note it said only one had been ordered. I tried to email (with the email suggested on the website) but it bounced back undelivered numerous times. I then emailed via their customer service form online and this bounced back too. There was no telephone number to call. I happened to see a Facebook reel from the company and decided to message on this and received a reply that day, so thankfully my order was easily rectified and I was given a code to avoid the delivery charge again. Delivery was quick and efficient. When the items were unpacked it was obvious there was a fault with one of the panels colouring/print and it looked really odd when placed next to the other panel and the defect stood out like a sore thumb. The defect was on the first five slats on the one panel and it looked like a strange wood effect/watermark. I messaged the company back through Facebook messenger and they told me that because I had opened it, it could not be returned and the fault was part of the normal design. I provided numerous photos in different lights to evidence the defect and informed them I could not use this panel as the defect was so obvious on my feature wall. They have refused to replace it or offer a solution despite there being an obvious defect. So I have now spent over £100 for two panels which can’t be used. I would of been better off going to B&Q and paying more. The reason I gave two stars was for the poor customer service and communication I received post delivery.

I didn’t end up ordering from this company in the end. Only because they were unreachable and there is no phone number. However i give 4 stars 🌟 for the samples and the colour as these were really good. I ended up purchasing somewhere else who had better communication

These guys are hands down one of the best companies I have ever used. I had been let down by another supplier and they advised they would do everything they could to get my couch to me asap. They literally had it delivered to me with three days of ordering . Not only was the couch beautiful but the level of service was outstanding. You now have a customer for life . Thanks again

Excellent delivery and packaging.

Beautiful sofa very pleased with our purchase can't fault the quality on the sofa.

Delivery team was like tweedledum - in the end I had to take over and help - lovely kids and they were kids and it's lovely to see kids working! but maybe a more experienced member of the team with them would have been more beneficial to help guide them.

Panels where the wrong colour,website pictures show wood being laminated on 3 sides but not when delivered,no phone number to ring and complain,they did however refund in full due to the order being wrong

Great service and excellent communication, fast delivery, I bought dining table and it was so beautiful and great quality a specialty for the sale price, I hope you sell all types of furniture, I would love to buy more furniture in the coming days, I couldn’t believe I can buy a beautiful dining table with my budget
Thank you very much

Recently bought a beautiful sofa, which lead me onto buying not one but two of the Oasis 2000 Pocket Memory Pillow Top Mattress. I ordered one for myself and I was so impressed with how comfortable it was, I ordered another one a week later for my guest bedroom! It has completely changed my quality of sleep and feels like I am now sleeping a luxury hotel bed! The mattress looks & feels super premium. The delivery was fast and the mattress arrived in a box with wheels, which was really convenient to move upstairs and put onto my bed frame. I would highly recommend for anyone who wants a perfect sleep on a luxury hotel style mattress!

Very fast delivery, excellent product, very happy with our purchase, thank you ,

Would definitely recommend.

Damaged items and vastly different to descriptions and photo/video. Light oak panels were nothing like the images

Very quick response and excellent delivery service.

I really love the dining chairs they look gorgeous!!

Very happy with the product and delivery I will order again. I recommend they are beautiful

Brilliant service, kept me in the know about delivery company who were great. Once the panels were opened I was greatly surprised by the quality of the panels. I will order again once I find another project to start.

I had 2 packs of 5 Acoustic wood panels delivered. One pack completed damaged.
Emailed the company and had a quick response back.
They sent another pack of 5 panels which were all intact.
I would recommend this company and would like to say a big thank you to Claire for sorting the issue very quickly.
The panels are very well made and look expensive.
Amazing price and service. Thank you!

I bought a dining table and I must say it exceeded my expectations so gorgeous, super sturdy you can’t even try to fix it alone, true to picture, although one hole to the screw wasn’t perfectly aligned but even without it is a super pass. Will definitely recommend

I was a bit apprehensive about buying the sofa without a swatch and without seeing it but it really has more than met expectations. Great quality, super comfy and delivered within 2 weeks.

the legs do not have quality material and one arm is not fixed well, and the bottom part is poor quality wood