Amarithelabel Avis 

Terrible communication with shipping not following through with what the return order says online. Got a white dress. It’s completely see-through and sequins and when I pulled it out of the bag 15 sequence fell off and per their website. It says they pay for refunds if there’s a damaged item but really they do not.

Ordered two “Celestial Sequin Mini Dress” dresses ($122.85, June 2026). The product name includes sequins and the photos show a dress that appears to have them — the dresses arrived with zero sequins and in thin, poorly constructed fabric nothing like the listing. That’s frustrating but the return process is the real problem. I requested a return the day after delivery, inside their 14-day window. Their own policy says they cover return shipping for incorrect items. Instead I got weeks of runaround: escalating “just keep it” offers of 10%, 15%, 20%, 30%, then 40% off to avoid a real refund; conflicting return addresses in Shenzhen that contradict their “one central department store” story; a warning that a returned package “may result in the destruction of your package”; a refusal to send the prepaid label their policy requires; and a claim they couldn’t even locate my order after I sent the order number, email, address, and receipt. At one point, after I had withdrawn my earlier acceptance and asked for the full amount, they emailed that I was still “accepting” the partial refund. The carrier was Yanwen. This is a dropshipping operation presenting itself as a boutique label. They only ever refunded 30% of my money, so I disputed the rest with my bank. Document everything and dispute the charge — don’t wait.