Amber Jean Shop Avis 

So friendly but also very confident in their product cant wait to receive my new hair

I regret so much that I didn’t do much closer research into Amber Jean wigs and now I have more experience I can honestly say that her wigs are of average or poor quality for the price to pay (they are most expensive than any other I purchase). Also customer service is bad. Once I brought back the wig I was not happy about I was never called by my name she referred to me as ‘she’ the whole time. I was promised that my altered wigs will be returned to me in 2-3 weeks but I haven’t heard anything from them for 6 weeks without any update or apologies for lateness. Overall very unpleasant and expensive experience and I don’t even wear wig I purchase I don’t like it at all please do your research

Not received order from you

Amber and her team were so supportive and encouraging at a time when I felt most vulnerable.
The one to one consultation and peaceful environment took all the anxiety and stress away of trying on the pieces (which was actually great fun!)

This was a very positive experience - the team were all very kind and welcoming, answered all my silly questions happily. I’m really glad I chose to come here.

I had an amazing experience with Amber Jean!
My wig is absolutely beautiful and exactly what I was hoping for. The team was very clear and transparent about what was possible and what wasn’t, as well as about the pricing. Amber Jean is a trustworthy and professional company — honest about their practices, timelines, pricing, and the feasibility of each project (+ they were very clear about how long I can expect my wig to last).
The quality of the wig is outstanding, especially for such a fair price! I bought a long wig in an extremely natural-looking ash blonde — which is rare, as it’s hard to find blonde wigs that actually look realistic, with a natural shade and good hair quality. The wig I received is a perfect match for what my hair used to look like — it’s completely undetectable.
On top of that, the team is incredibly kind, attentive, and friendly. Special shoutout to Katie — she’s a wonderful woman and a true professional. The shop itself is also very pleasant and beautifully decorated. You can try on wigs in a private, discreet space, which really makes you feel at ease and in good hands.
I wholeheartedly recommend Amber Jean — it’s hands down the best wig shopping experience I’ve ever had! (and I'm definitely buying a new one in a couple of years) 💕

Amber (and Laura) made my experience at her London Fields premises such a relaxing, friendly and inspirational one. Amber found the perfect solution to my alopecia issue and I couldn’t believe how much more confident I immediately felt. I am excited to get my new wig in a few weeks time. Thank you Amber Jean!

Amazing quality wig

Beautiful, wigs, space and people x

Personal, lovely, positive service at the most difficult of times

Every time I come to Amber Jean, it is always a fantastic experience. From the personal touches to the thought that goes into the service, it is a seamless experience!

Getting a wig is an emotional rollercoster and I was apprehensive. The courtesy, warmth and discretion of the whole team turned it into an enjoyable time. The wig is terrific and I am a very happy customer . Thank you all. Best Emer

Everyone at Amber Jean was lovely and the whole experience was calm and relaxed.
I order a bespoke wig and it is amazing! The wig matches the photos I sent in and the quality is brilliant. I have a lot more confidence wearing my wig and it brings me so much joy!

Highly highly recommend!!
Been ordering from Amber Jean for over 3 years - always a great experience. The hair quality is unmatched ( I’ve tried other popular brands), I do everything in my wig and with proper care it lasts a very long time. The entire team is extremely helpful and friendly, always there for you. I swear by Amber Jean

Starting the process of having my wig made was extremely easy and informative. I'm waiting for it to be finished and wearing it. A really good experience.

Super easy and convenient to book a consultation, and then a very supportive and informed session regarding finding the right a solution to a problem that noone likes to deal with - i.e you're losing your hair !
Just waiting for my new hair now...

The ordering process, communications, and of course the product were all so pleasing and wonderful!

The whole experience was very relaxed and personal. I didn’t feel rushed. I felt safe and secure with Amber’s expertise.

If it was just for the customer experience and warmth I would have given 5 stars. However, the colour of the roots was so wrong. The greys to make it more natural didn’t appear to be visible. They offer all changes to be done but with the chemo regime a return wasn’t possible. For the price, it should be perfect.

I would give 6 stars if I could!

The whole process with Amber Jean has been so wonderful. Trying on the wigs was such a fun, safe and supportive experience. The team gave me so much time and compassion and made me excited about the thought of what hair I could have, rather than the hair I didn't have. My beautiful wig just arrived today and she is the most comfortable, soft and beautiful piece. The AJ range of products is also so beautifully packaged and it felt so lovely to have nice hair things again.

Can't recommend Amber Jean highly enough and just huge huge thanks! <3