Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier

Écrit par l'entreprise

Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

I ordered a gold letter as a gift, and it was beautifully assembled—perfect for giving right away. Received on time!

2 juin 2025
Logo de Amberta

Réponse : Amberta

Hi Simona,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your gift.


Regards,
Amberta

Noté 5 sur 5 étoiles

Beautiful piece of jewellery

Beautiful piece of jewellery

9 juin 2025
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Réponse : Amberta

Hi Doreen,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Thank you.

Regards,
Amberta

Noté 5 sur 5 étoiles

Amazing company!!!

Amazing company!!!!
Our rings arrive beautifully packaged.
The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful customer service team.
Highly recommend. I will certainly be buying from them again

4 juin 2025
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Réponse : Amberta

Dear Sam,

Thank you for your wonderful feedback.
We're so glad to hear that you like our products and service.
You feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Regards
Amberta

Noté 1 sur 5 étoiles

No proper response

I have been trying to reach out for over a week now, but I have not received any proper response. I returned my product as per the required procedure, but there has been no update or communication since then. I’m extremely concerned, as it feels like my money has gone to waste.

Please address this issue urgently and provide a clear update on the status of my return and refund.

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

La comunicación con el envío ha sido…

La comunicación con el envío ha sido muy buena, el embalaje perfecto... llegó todo en perfecto estado, incluso su caja!
Y la presentación del producto estupenda y con detalle incluido!

1 mai 2025
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Réponse : Amberta

Hi Vanessa,

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.

Thank you again.
Amberta


Noté 5 sur 5 étoiles

Love my new chain

Love my new chain, excellent quality, arrived very quickly and in perfect condition

12 mai 2025
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Réponse : Amberta

Hi Audrey,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Regards,
Amberta

Noté 5 sur 5 étoiles

The game is beautiful

The game is beautiful, excellent quality and great finish, very delicate, I love it!

5 mai 2025
Logo de Amberta

Réponse : Amberta

Hi Monica,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Noté 5 sur 5 étoiles

Lovely ring.

Lovely ring.
Exactly as described and fits perfectly.

21 avril 2025
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Réponse : Amberta

Hi Tania

Thank you and that's fantastic to hear!

We are proud that we were able to meet your expectations and that you love the ring :)

Thank you again.
Amberta

Noté 5 sur 5 étoiles
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Réponse : Amberta

Hi Palloma,

We appreciate you taking the time to leave us an excellent review. We look forward to seeing you soon!

Thank you.
Amberta

Noté 5 sur 5 étoiles

Lovely and quality jewellery

Lovely and quality jewellery. Looks like pictures and arrived on time.

7 avril 2025
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Réponse : Amberta

Hi Laurena,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it.
Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Noté 2 sur 5 étoiles

While the product I received was…

While the product I received was lovely, through some mistake I only received half the order I paid for and I have had no response to my repeated emails trying to find out what has happened to the rest of my purchase

4 mars 2025
Noté 5 sur 5 étoiles

Came across this brand on an Instagram…

Came across this brand on an Instagram ad and had a little look as found a couple of items that I knew I’d like so I ordered and I had them in my house in around 19 hours later, which is very impressive.
I also would like to say how classy the packaging is and the cute little boxes they come in with some cute little cards and sweet dried flowers
This is a really nice experience. All was packaged beautifully and I think this brand have definitely given their all as far as selling jewellery goes, I buy a huge amount of jewellery, every month, all year, every year and they definitely have had one of the best branding experience, and going out of their way for the customer
Positive experience, five stars.

They have definitely thought hard about the brand they want to be, and it shows ❣️

4 avril 2025
Avis spontané
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Réponse : Amberta

Hi There,

Thank you very much for your lovely comments.
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words.

We look forward to seeing you soon!

Thank you again.
Amberta

Noté 5 sur 5 étoiles

Amazing quality and minimalist but…

Amazing quality and minimalist but fashionable styles. Love it

7 mars 2025
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Réponse : Amberta

Hi Luana,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Noté 5 sur 5 étoiles

Beautiful jewellery and packaging

Beautiful jewellery and packaging. Loved the subscription seasonal box. Such good value . Loved it !

3 mars 2025
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Réponse : Amberta

Hi Sian,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Noté 5 sur 5 étoiles

Easy to order and a fast delivery to…

Easy to order and a fast delivery to get a beautiful product

2 janvier 2025
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Réponse : Amberta

Hi Helen,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your purchase.

Regards,
Amberta

Noté 5 sur 5 étoiles

Arrived much earlier than expected…

Arrived much earlier than expected (through international shipping) with no problems.
Packaging was neatly decorated. Products in good arrived in excellent condition.

16 décembre 2024
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Réponse : Amberta

Dear Customer,

Thanks for giving us such a wonderful review.
This type of feedback encourages the team to continuously exceed quality standards.

Regards
Amberta

Noté 1 sur 5 étoiles

The worst customer services it’s been…

The worst customer services it’s been over two weeks I had messaged regarding my order till date no one has responded back to me, once the customer has bought any product from their website they don’t care if customer wants to return or get their refund please stay away from them

2 décembre 2024
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Réponse : Amberta

Dear Customer,

We noticed that you left a negative review on Trustpilot.
Please provide more details since you mentioned that you sent us an email over two weeks ago and that you didn't get a response from us.

Unfortunately, our system did not find inquiry from you so please tell us where did you sent your email to?

Regards
Amberta

Noté 5 sur 5 étoiles

Good quality products & a very…

Good quality products & a very professional, prompt service.

2 décembre 2024
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Réponse : Amberta

Dear Customer,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Thank you.

Regards,
Amberta

Noté 5 sur 5 étoiles

Wife loves them.

Bought as a replacement for a lost item. Nice quality and a good price.
Quick delivery.

28 novembre 2024
Logo de Amberta

Réponse : Amberta

Dear Customer,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Noté 5 sur 5 étoiles

The wrong size earrings were sent out…

The wrong size earrings were sent out after discussion and a photo sent I was sent the right size earrings before I sent the smaller size back which I did. For the price of the earrings this was exceptional. I already liked this company and had bought from them before will certainly buy from them again.

25 octobre 2024

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