American Safety Council Avis 

terrible company. locked me out, then did not respond to chat or phone calls. worst of all, I now have to pay AGAIN. a waste of time and money. i should have read

I thought the course was ok until the next day, when i did some research to verify what they taugtet. They said in nys, a driver has to stop for 3 seconds at a stop sign. That is not true. What a driver must do, according to nysdmv is come to a full and complete stop. I don’t appreciate the course instructor lying about nys law. And if he wasn’t lying because this is what he wishes the law to be, which is possible, get rid of m.l. (Instructor initials) and hire someone who will not mislead people paying money for this course. How dare you? Another thing this instructor said was something about the cannabis law and driving. This person said that if you’re a user of cannabis, the drug will stay in your system for 3 or 4 days. If an officer tests you, you could go to jail for driving under the influence do to that test. My research shows that a user of cannabis, which is legal in nys, should wait 6 hours before driving. Otherwise, nys might as well not have legalized it, if a driver has to wait 3 days to drive. Apparently, this may actually be true (just did more research). So then i ask nys: why legalize if it’s not legal to drive 3 days later? Also, at the end of the course, but not before the six hours are up that you paid for, is the request to complete an evaluation of the instructor. I don’t take surveys, so i asked the instructor on the side if this was voluntary, and got the answer of yes. Because i didn’t fill that out, i was the third person out of there. My comment is, i don’t have the desire or the time to spend making your company better by rating you. You could have at least included it as part of the 6 hours. Everyone else sat there filling out the paper, as if they worked for the company, because that’s what they were doing-working for the company; for free, no less. To the instructor’s credit, that person did mention that another thing said would not be found in the driver book. Meaning that it was this person’s opinion that it was the safest thing to do, but it wasnt the law. You shoukd have done that about your stop sign statement. I don’t appreciate being lied to.

The American Safety Council is a sham, in my opinion. Their course material is amateurishly written, the web site is painfully cumbersome, and they are impossible to communicate with. My account was locked and I have been trying to reach them for two business days. They do not repsond to their chat system. They don't answer their customer support phone number. And finally, their internal messaging system reports an internet error 404 (directoery not found) and the message will not send. I suggest using AARP or a more reputable service.

Stay away!! They will scam you after wasting 3 hours of ur time saying you need to pay again cuz you've been locked out.. thieves!

DO NOT USE THIS COURSE PROVIDER!!
I selected this provider, paid $142.00 for the online course and book. Didn’t get the book for 3 weeks and had to call them (which is no easy feat). I started going through the course and the online material is poor quality and often differs from the state required book. I completed my 60 hours of material and went to do some practice tests only to get a message that the tests had EXPIRED. I never took one single practice test throughout the whole class! I called them only to be told I’d have to pay and additional $79 to access. I decided to just take the final test and failed by 2 points. I studied what I got wrong on the first test and took it a second time. I passed but in reviewing the test at least 8 questions I absolutely knew I selected the correct answer on this test were wrong again. I believe there is some kind of glitch in their tests. I am called the Florida Department of Financial Services today to let them know the experience and problems I’ve had with this provider. Florida should NOT be listing them as a pre-course provider! This is my 3rd insurance license and I’ve used 2 other course providers. All more expensive but we’ll worth it after my experience with the American Safety Council!

While Customer Service tried to be helpful, software was buggy and locked up often quiz given during voice verification. Locked with only option to pay again. Seems to be a scam

This company is in violation of several anti-trust laws-price penetration being one of them by offering one of the lowest prices amongst their competitors.
This company is a clear and evident scam that does NOT properly equip the consumer with any proper resources prior to forcing the consumer to answer mandatory quiz questions. Through this, they are fully aware that they are setting up the consumer for failure. Afterwards, they purposefully block the consumers account only to tell them that they only had 3 attempts to pass the quizzes and now must re-pay, re-register, and upgrade to another plan that provides you with unlimited attempts to pass the quizzes.
Additionally, another set up tactic is their faulty, extreme, excessive, and intrusive security questions set up with questions with well over 20 security questions. There is also no information on how they safeguard your biometric identity from outside intrusion or any information on how your voice will be stored for safekeeping.
There has been over 370 logged complaints with the Better Business Bureau within the last 12 months itself and over 541 complaints within the past 3 years. In addition to 449 negative star ratings on YELP, 54 negative reviews on Trustpilot & 51 complaints on Sitejabber along with other various complaints about their shady business practices.

Biggest scam. Website is constantly malfunctioning. You will need to log back in every 10 minutes with your voice or answer multiple “identity” questions within seconds. You will need to answer all test questions within seconds. When you’re almost done, you will be “blocked”, have your money stolen, and be told by “customer service” to reregister and pay the full fee again, so you have a chance to do the entire course once again, (with all the malfunctions, blocking, poor customer service, and another chance for your money to be stolen again, all included for free.) Please stay away from this company!!

I do not recommend this site. It's a waste of time.

I repeatedly viewed so many videos and at the end, it failed the test itself!

customer service did not help, they recommended to buy the course again for failing it!!

"this is after watching their videos for 6 hours !!"

This site does not work properly and needs to be reviewed

Horrible. Agree with all the bad reviews. Started the drivers ed training and when answering quizzes, my daughter would have the correct answer selected and it would still count it wrong. Tried to contact the company, 2.5 hours on hold with no answer. Emails and live chat went nowhere. STAY AWAY FROM THIS COMPANY

Too bad I can't give negative stars. I trusted my insurance agent, State Farm, and didn't check customer reviews.

When I signed up for the course with ASC, I thought those bizzare and numerous questions were part of a survey or data gathering to sell to another party. Since I have been the victim of internet scams, I chose the first response to each question. ASC ****never**** informed that those weird questions were the ONLY method to verify my identity.

As many others have written, was duped by this company! I was at the end of Module 2 about 2.25 hours into the course when those bizarre questions popped up. I failed so I was locked out.

ASC had valuable PII personal identifiable information about me including a recording of my voice to identify me by. When I submitted a complaint in the ASC Chat Box, the customer service rep, Hazel, did not help at all. She instructed me to pay them again and retake the class. The audacity. Why bother having a CHAT box if all the reps do is try to rope you in again? Why would I give a company that is so incompentent and verifying its customers a second chance and $25? Wasted 2.25 hours of my day for nothing. Fool me once shame on you. Nah!

I should have taken this class with AAA.

Blocked, told I can pay again and add another fee, worst scam ever.

Similar to others got completely scammed by them. They bombard you with questions to verify your security and if you get one wrong they lock you out and claim they can't unblock you. Stupidest thing I've heard. Its 2023 you don't know how to unblock your own customers once you verified them?????

ZERO sTAR. STOLE MY MONEY. Got to Module 8. THE END and they gave 40 secs to respond to security questions. Then BLOCKED me. Tried to get unblocked thru CHAT. No one would give me an 800# to call customer service. RIP OFF. Why does DMV list them?! I am escalating

total scam I did a lot answered a lot right I sign back in a week later they ask 3 stupid questions I got them wrong did not read to get prepared now they say course blocked I failed 3 questions some one is gonna refund me poop scammers

They lock me out for failed to answer security question. There are nearly twenty security questions!!! How the hell am I supposed to remember all of those answers???? I can understand if I got lock out because I failed to answer quiz in course. But not the security question. This is a total scam. They just want you to pay for the course again and again.

I attended a course to acquire OSHA certification. However, in the period in which the delivery should have taken place, I was no longer in the States and I asked if it was possible to have the certificate itself delivered to some of my colleagues still present in the States. I was told they couldn't do it, they couldn't ship it to Italy, even at my expense. In short, I paid to have this certificate and I can't get it. Shameful.

DO NOT WASTE YOUR TIME AND MONEY!!!! I wish I had read these reviews before wasting my money and time on this course. The website IS NOT user friendly. The videos lag and skip around, and I feel like this is done on purpose. If you don’t answer the questions in a timely manner, you fail the question. Three fails and you are locked out and have to reregister and PAY AGAIN. It’s impossible to answer correctly and in a timely manner when the website doesn’t load properly. The course screen is tiny and impossible to read. There is so much wasted space on the screen and the course screen could be much bigger. Some of the sections are 45 minutes or longer. God forbid you have to pause for more than a few minutes because then you have to go back and start from the very beginning. I am very disappointed in this course and WOULD NOT RECOMMEND it to anyone!!!

Extremely poor customer service. Do not take your defensive driving course with this company. Trust me, you will loose your money.

If I can give this zero star I would. What a scam this company is if you even call it that.