American X Logistics Avis 

83
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

William was a great help when the last company fell through on us. They have reliable and fair pricing with no hidden fees and honor the timing of pickup and drop-off. William was very helpful in pull... Voir plus

Noté 5 sur 5 étoiles

The employee called Ryan was very nice and comprehensive since the star ,he tried to help me in every way he could in till he made sure to get my refund. He provided me a good customer service. Always... Voir plus

Noté 2 sur 5 étoiles

Dealing with American X Logistics was quick and easy. Got a contract for $675 to ship a small car from Tampa to Greeley CO - with $150 deposit, $425 to be paid on delivery. This deal was apparently b... Voir plus

Noté 5 sur 5 étoiles

American X Logistics provided outstanding service from start to finish! The communication was clear, the pickup was on time, and the delivery was even faster than expected. They handled my vehicle wit... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

American X Logistics is a premier auto transport company dedicated to providing seamless and reliable vehicle shipping services across the United States. With a commitment to excellence, we connect customers with a network of trusted carriers to ensure safe, efficient, and timely delivery of their vehicles. Whether you're relocating, purchasing a new car, or need to transport a classic vehicle, American X Logistics offers customized solutions to meet your unique needs. Our experienced team is here to guide you through every step of the process, offering exceptional customer service and competitive pricing. Trust American X Logistics for all your auto transport needs.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(83)

83 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience with American X…

Great experience with American X Logistics. Communication was clear, delivery was on time, and customer service was responsive when I had questions. Overall, a smooth and reliable process — I would use them again.
From: SURPRISE USA

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst experience with this company I do…

Worst experience with this company I do not recommend it at all .
Safe yourself some headaches ,money and time and look for another company if you trying to ship your vehicle .
There’s another one out there that actually was really professional and honest.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scammer alert

Paid 150 to book a vehicle to be moved within 48 hours before thanksgiving for all inclusive price of 445. Which left 300 when delivered 3days after picked up. I am now having to pay them 1200 for it and they still haven't picked it up. I believe I need to just do it myself cheaper and would actually happen

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service but requires Negotiation

We were very pleased with the service provided by USA CarShip. Our car was transported as agreed, pickup went smoothly, and delivery was on time. Overall, the execution was solid and professional.

I want to specifically highlight Richard, our representative. He worked hard to secure a fair rate with the drivers and did an excellent job mediating when pricing issues came up. This industry is not an easy one as it’s common for a price to be agreed upfront with USA CarShip and then, later on, for the truck driver to push for a higher amount. We had quite a bit of back and forth, and Richard stayed involved, advocating for us and helping mitigate what could have become a much bigger increase.

In the end, the final price was still above the initial contract amount, but thanks to Richard’s efforts, it was kept as low as realistically possible under the circumstances. That made a real difference.

Word of advice to anyone using car shipping services (not just USA CarShip): be prepared that the final price may end up being higher than initially quoted. Don’t hesitate to push back and fight for the best possible rate because if you don’t, you can easily end up paying $200–$300 more. Unfortunately, that’s an industry practice. The positive here is that USA CarShip actively helped us reduce that gap instead of leaving us on our own.

I would recommend USA CarShip, especially if you work with someone like Richard who is willing to step in and protect the customer.

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware- not worth the hassle

UPDATED REVIEW: American x logistics has called and texted me numerous times and has now refunded me $100 from the mistake they made. There was no mention of the additional $200 they tried to get from me for additional fees, which leads me to believe these were bogus fees. While I’m grateful the company reads these trust pilot reviews, they’ve been trying really hard to get me to remove this review or give them 5 stars— which I cannot in good conscience do, considering the immense hassle and hidden fees they tried to hit me with. I still do not recommend this company. The carrier they booked did ship my van safely, but it was $1000 more than the contracted amount. (The contract terms also did not say that the price would change depending on carrier availability- which is what they kept telling me over the phone).

Atrocious! I read the reviews and should have listened to the negative ones as it’s clear the positive ones must be written by AI. The company quoted me $695 to move my vehicle- we signed a contract to that effect and I paid a $200 deposit. A week later when the vehicle was gonna be picked up they notified me that the price would be double. I said no, that’s not the agreement. I said find me a driver who will do it for the contracted amount. They couldn’t- so a week after that I agreed to have my vehicle shipped for $1400. Right before the driver came to pick up the vehicle, they called and said they needed another $200 to front the cost of fuel- and that this would be transferred to the driver. I asked why I wouldn’t just pay the driver directly and they said that’s not how it works- but that if I paid the $200 then it would only be $1200 at drop off. So I stupidly paid American x logistics an additional $200 ($400 total). Then when my car got dropped off the driver said it was actually $1300 and that he never got my initial $200 payment. To make matters worse, American x logistics called me after the vehicle was picked up asking for yet another $200 (!!) to cover the ‘brokerage fee’ which was not a fee covered in the contract- and I have it in writing (over text message) that there would be no hidden fees. I said no- if they continue to try and shake me down for more money I would sue them. So this shipping of my vehicle was double what I was quoted and under contract for. DO NOT USE THEM. I am now disputing the second $200 charge with my bank since that money clearly didn’t go towards my shipment as they had stated.

15 janvier 2026
Avis spontané

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