Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Voir plus
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I had a great experience buying my car here. As a woman, I felt completely at ease throughout the process. The staff were friendly, patient, and genuinely listened to what I needed. They clearly expl... Voir plus
L'entreprise a répondu
I had an incredible experience purchasing my vehicle here. Everyone was so helpful and patient with me regardless of the questions I would ask. I was very lost with how and where to start and each mem... Voir plus
Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.
Coordonnées de contact
Anchor Business Park, Bath Road, Padworth, Reading, RG7 5JF, RG7 5JF, Reading, Royaume-Uni
- 01189711799
- allsales@anchorcars.co.uk
- anchorcars.co.uk
4,1
Bien
243 avis
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A répondu à 77 % de ses avis négatifs
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Thank you Grant
Thank you Grant for the patience shown today! It wasn’t the easiest flowing transaction- your calm helped sort everything out! 😊
8 août 2024
Avis spontané
Réponse de Anchor Cars
Good Morning Kritka,
Thanks so much for the fab 5 star review, we try to make business easy and it is great to hear we are getting it right.
Kind Regards Greg Joyce CEO
Steve B ,very nice man polite on time &…
Steve B ,very nice man polite on time & new his stuff ,anchor cars very slick operation
Many thanks
2 août 2024
Avis spontané
Réponse de Anchor Cars
Hi
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
BMW 530D really lovely…
bought a BMW 530D really lovely condition.
serviced on getting Home found there was no Locking Wheel nuts enquired why not ? We had to remove old ones as no Security socket with car.So why not get a Replacement set? no real answer.
after driving car for a while more & more vibration from front of car, Brake Disc run out, new pads had been fitted onto warped discs,now out of 3 month Warranty,had my garage sort it out.after the BS about locking wheel nuts didn't bother with Anchor cars.
8 mai 2024
Avis spontané
Réponse de Anchor Cars
Hi Mr Wright,
Many thanks for your review, we will of course explore what we would have needed to do differently to achieve a 5 star review from you next time.
Kind Regards Greg Joyce CEO
Highly recommended
First class customer service from Jon Clinick who was professional and friendly throughout. And Grant, your delivery driver, was a credit to your team - polite, professional and friendly. All round excellent service and we'd highly recommend Anchor Cars.
29 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Vince
Thanks so much for your fantastic 5 star review ★★★★★.
We work very hard to be easy and fun to buy from, with only the highest quality stock making it to our forecourt, I am so glad to hear we are getting this right.
Jon & Grant greatly appreciated the recognition, and again thanks you for your business.
Kind Regards Greg Joyce CEO
First Class Service From Anchor Cars !
We have just bought a 23 plate electric Mokka through Adrian Arnold at Anchor Cars and the communication was first class throughout the buying process. The whole set up is professionally run with courteous staff and the car we bought is as described and both my wife and I are delighted with the purchase. Highly Recommend 10/10
22 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Bill
Thanks for taking the time to leave us a positive review 5 star ★★★★★ review, it is fantastic to hear we delivered exceptional, clear and friendly service yet again. We pride ourselves on a no nonsense, low pressure environment, and focus heavily on good customer service, prestige quality pre loved vehicles only, competitive finance options and fantastic safe guarding guarantee products for piece of mind.
Many thanks for your business, we do hope you are loving your fantastic new vehicle.
Kind Regards Greg Joyce CEO
Steve B provided good customer service
Steve B was prompt, informative and a lovely person. No nonsense and was paid the amount offered. Couldn’t ask for a smoother service.
25 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Steve,
Thanks for taking the time to leave us such a fab 5 star review, so happy to hear our service was again second to none.
Kind Regards, Greg Joyce CEO
I boight a quality car at a good price
I boight a quality car at a good price, I experienced
Helpful not pushy salesmanship and wonderful after sales service .
11 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Karen,
Thanks so much for leaving such a fantastic and detailed 5 star review ★★★★★, we really appreciate you taking the time to let other customers know how your experience was, and where we are doing a good job.
The team are over the moon with recognition of a job well done.
Many thanks for your business, we really look forward to looking after you, family and friends again soon.
Kind Regards Greg Joyce CEO
Polite and professional company
Polite and professional company
Steve B collected my car today, a lovely man very helpful and informative
Would highly recommend
18 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi,
Thanks so much for your 5 star review.
Have a great weekend.
Kind Regards Greg Joyce CEO
Very efficient
Very efficient sales process and Steve B was great to deal with. A straightforward handover.
15 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Anon,
Thanks for the fab 5 star review.
Efficient, easy to do business with, trustworthy & exceptional customer service are our goals, we love to hear we are achieving them
Kind Regards Greg Joyce CEO
Great Experience from Anchor Vans
Great service from Chris Rollason on the purchase of our Ford Transit Custom, it was made very easy, and a great handover by Grant after delivery to our house, all in all a great experience
13 juillet 2024
Avis spontané
Delivery driver Steve B
Steve gave me a regular update as to where he was on the 120 mile delivery route. When he finally arrived he was very friendly and showed me the basics of the car; an electric one which I had never driven before.
8 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Robert,
Thanks so much for the cracking 5 star review.
It's great to hear the team, once again, delivered exceptional service.
Kind Regards Greg Joyce CEO
Grant collected my vehicle and he made…
Grant collected my vehicle and he made the handover very quick and simple, he was polite and friendly.
11 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Lee,
Thanks so much for your cracking 5 star review.
Quick, Simple and easy to do business with are our company goals.
Kind regards Greg Joyce CEO
Steve B has done a great job and is a…
Steve B has done a great job and is a very kind person. He had an excellent communication with us and he had a great service.
4 juillet 2024
Avis spontané
Réponse de Anchor Cars
Hi Aran
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
Excellent service!
A very slick operation. Spoke to many members of staff & each one was helpful & professional. It made the process of selling my mum’s car at the agreed price (unlike the last trader who tried to offer me £2.5 k less than the agreed amount) very simple & quick. An excellent service throughout. Jeff who collected the car was delightful & helpful. All in all highly recommended.
26 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Fi
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
Really easy to deal with
Really easy to deal with. Everyone I spoke with was great but Adrian really looked after me. Cars is immaculate and will definitely use them again.
25 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Luke
Thanks so much for your fantastic 5 star review, we strive for an easy, low pressure purchase environment with unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
Pick up was very good and Grant was…
Pick up was very good and Grant was clear with his communication
21 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Thomas,
Thanks so much for taking the time to leave us a cracking 5 star review.
Many thanks for your business.
Kind regards Greg Joyce CEO
Sold our car to Anchor
Sold our car to Anchor. The driver Steve.B. Turned up promptly to look around and test drive the vehicle. He was very professional and made the process very smooth. Would highly recommend both him and the company.
19 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Mark,
Many thanks for your 5 star review, and thanks for another top quality vehicle for our forecourt.
We strive to be easy to do business with.
Kind Regards Greg Joyce
We sold our car to anchor cars and I…
We sold our car to anchor cars and I could not thank Grant enough ! He checked the car properly and was also very friendly and helpful!
20 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Rillary
Thanks so much for your fantastic 5 star review, we strive for an excellent & easy customer service experience, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
smooth sell
Process took a few days to get going after selling through carwow, but as soon as the collection was confirmed it all went super smooth. Steve B was great and didnt knock money off even tho I was a few miles over the claimed amount.
18 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi Ryan,
Thanks so much for your fab 5 star review.
We try very hard to keep business with us, simple, friendly and honest.
Glad to see this coming across.
Kind Regards Greg Joyce CEO
I sold my car to Anchor via Carwow
I sold my car to Anchor via Carwow.
Jeff inspected and collected the car. He was very professional and explained us the whole process. The money was transferred to my bank account immediately after the inspection finished.
Overall a good experience.
14 juin 2024
Avis spontané
Réponse de Anchor Cars
Hi
Thanks so much for your fantastic 5 star review, we strive for unbeatable customer service, so glad to hear we achieved this.
Kind Regards Greg Joyce CEO
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