Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Voir plus
L'entreprise a répondu
I had a great experience buying my car here. As a woman, I felt completely at ease throughout the process. The staff were friendly, patient, and genuinely listened to what I needed. They clearly expl... Voir plus
L'entreprise a répondu
I had an incredible experience purchasing my vehicle here. Everyone was so helpful and patient with me regardless of the questions I would ask. I was very lost with how and where to start and each mem... Voir plus
Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Voir plus
L'entreprise a répondu
Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.
Anchor Business Park, Bath Road, Padworth, Reading, RG7 5JF, RG7 5JF, Reading, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just sold my car via Motorway. Collection was arranged with no hassle. Jeff V came to collect and was very patient and explained the process very clearly. Payment was made instantly. Very happy with the service.

Réponse de Anchor Cars
Just sold my car to Anchor Cars via Motorway auction. Very efficient arrangement of the collection from my home and particular thanks to Jeff P. , a very nice polite chap who kept me in touch as to his progress to my house, quickly processed the handover very smoothly and stress-free and was soon away with the vehicle.
Many thanks Jeff.

Réponse de Anchor Cars
Thanks for your professionalism
Thanks Paul for good communication and explanation of the sell/ buy process
I've sold online successfully my van through Motorway to Anchor vans and Paul comes to collect it.

Réponse de Anchor Cars
We bought our first car with Anchor Cars in Tadley. Antony was very good about letting us take our time and asking questions. We had it delivered by Jeff P who was very helpful and courteous. The car has since been to Devon and back with no issues. We had a slight miscommunication over where the tire lock was but got it sorted.

Réponse de Anchor Cars
I had a great experience when selling my car to Anchor Cars. Their service is of the highest quality. Richard and Sebastian were incredibly helpful. Tony was amazing and kept me fully updated with his arrival and the process of collecting my car. I would highly recommend this dealership in the future.

Réponse de Anchor Cars
Great customer service from start to finish. John was really helpful when we first went to look at the car and also guiding us through the purchase process -his customer service was excellent. Grant delivered the car to us and he was also brilliant, very professional and great customer service.

Réponse de Anchor Cars
Sold my car to Anchor Cars on Motorway and couldn't have had a better experience. Cheers to Steve B for collecting the car and making the sale process a breeze. Give this lad a pay rise.

Réponse de Anchor Cars
Great communication - paperwork easy to process.
Seb called and explained the process and was very clear and efficient.
Peter collected the car - friendly and funny - great customer care - thorough and took the time to go through all the paperwork. Immediate payment. We were pleased that Peter was the one to drive our much loved car away. Thank you

Réponse de Anchor Cars
This company bought our car off of Motorway, from the start they were very easy to deal with, had a set process which was outlined well, made us feel comfortable when we phoned with questions. The driver, Steve B, who came to collect the car was the ultimate professional, made us feel at ease and on top of that was just a really nice guy. Would highly recommend this garage!

Réponse de Anchor Cars
Easy to deal with & Instant Payment. Bill was an absolute pleasure on the day. Quickly checked over my car, and payment was made instantly.
Sold via Motorway. Would highly recommend Anchor Cars.

Réponse de Anchor Cars
Paul collected my car and was excellent. Very friendly and polite, a pleasure to deal with. Highly recommended

Réponse de Anchor Cars
The process of selling my car was hassle free and quick. John E was very pleasant and took me through all the steps of the selling process. Would definitely recommend them for selling your vehicle

Réponse de Anchor Cars
Not so happy, in addition to the vehicle price, I paid a compulsory fee which included a service on the ‘new’ car and given the receipt for things done and changed but the system doesn’t show service was completed and prompting me to carry out a service soon.
…Rear brake pads and discs less than 2k miles (just saw this last week) I’ve had the car just over a month.
This means I’ll be spending over £400 for an actual service and brakes within the next month to get these sorted. …Not so happy!
Re: Response
I was told I had to pay for the care pack so being told now it’s not compulsory but recommended, makes me feel conned.
Bought the car at 65k+ miles but it’s shows it’s 13 months overdue on service and was last serviced at 40,893. I literally paid for a care pack which was not genuine.
No way it’s wear and tear in literally 40 days which will cause car to need a service and brake pads and discs change.
Just be honest to buyers and you’ll be ok. I’m reducing this to 1 star based on experience and especially this response
If I could show the pics on here it’d be clear for everyone to see.

Réponse de Anchor Cars
Sales process was quick and easy but when vehicle developed an issue within 48hrs of purchase i found after sales support to be lacking. No interest in booking the vehicle in to be looked at and no offer of a courtesy car

Réponse de Anchor Cars
Just bought a car from Anchor cars and i have to say that I'm a happy customer. Aston was really good through the whole process. Everything was carried out in a professional and friendly manner and would definitely recommend!!

Réponse de Anchor Cars
My experience with buying my first car in the UK from Anchor Cars was one I would give a 5-star rating!
They walked me through the process of getting a financier and going the extra mile to give me a competitive rate.
Even when I had challenges midway into the negotiation, and developed cold feet, they went over and beyond to refund my deposit in full, while assuring me of their services whenever I was "ready" to get a car.
Special thanks to Jack Nicol and Richard Sampson for their patience and professionalism in addressing my concerns - they are why I would recommend Anchor Cars to anyone unsure how to get a car.
I eventually bought the car of my choice from Anchor Cars Tadley, and my family told me I got a very good bargain!!
Dr. Rita A
(November 2024)

Réponse de Anchor Cars
I bought car this dealership they not very people my car been delivered my home address phone dealership told them got issues with car been told bring back we will fix for you took back drove 300 miles to dealership kept there 2 weeks and than had call come collect car can't fix book your local vauxhall garage to sort this issue out they not even taking responsibility car been faulty very first got all record seen legal advise see what can they do even finance company didn't help me at all .I will not recommend anyone buy car from they are scam people.

Réponse de Anchor Cars
Peter collected my Seat Ateca and was extremely personable and professional. Very smooth transaction. Extremely happy and wouldn’t hesitate to use this company again in the future.

Réponse de Anchor Cars
Purchased a car with Julian, great customer service! Julian gave great advice and made the whole process very quick and easy!
Highly recommended 👍

Réponse de Anchor Cars
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.