Anchor Cars Avis 

241
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience buying my car here. As a woman, I felt completely at ease throughout the process. The staff were friendly, patient, and genuinely listened to what I needed. They clearly expl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an incredible experience purchasing my vehicle here. Everyone was so helpful and patient with me regardless of the questions I would ask. I was very lost with how and where to start and each mem... Voir plus

Noté 4 sur 5 étoiles

Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire de véhicules à moteur
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(241)

66 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just sold my car via Motorway

Just sold my car via Motorway. Collection was arranged with no hassle. Jeff V came to collect and was very patient and explained the process very clearly. Payment was made instantly. Very happy with the service.

5 mars 2025
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Réponse de Anchor Cars

Thank you for sharing your experience! We're delighted to hear that your car sale through Motorway was smooth and hassle-free. It's great to know that Jeff V provided clear communication and patience throughout the process. We appreciate your kind words and are glad you were satisfied with the service.

Noté 5 sur 5 étoiles

Just sold my car to Anchor Cars via…

Just sold my car to Anchor Cars via Motorway auction. Very efficient arrangement of the collection from my home and particular thanks to Jeff P. , a very nice polite chap who kept me in touch as to his progress to my house, quickly processed the handover very smoothly and stress-free and was soon away with the vehicle.
Many thanks Jeff.

28 février 2025
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Réponse de Anchor Cars

Thank you for your kind words! We're delighted to hear that your experience selling your car with Anchor Cars was smooth and efficient. Jeff will be especially pleased to know his service made the process stress-free for you. We truly appreciate your feedback and your trust in us. If you ever need assistance in the future, we’d be happy to help.

Noté 5 sur 5 étoiles

Thanks for your professionalism

Thanks for your professionalism
Thanks Paul for good communication and explanation of the sell/ buy process
I've sold online successfully my van through Motorway to Anchor vans and Paul comes to collect it.

1 mars 2025
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Réponse de Anchor Cars

Thank you for your kind words! We're glad to hear Paul made the process smooth and transparent. We appreciate your trust in us.

Noté 4 sur 5 étoiles

First car, positive experience

We bought our first car with Anchor Cars in Tadley. Antony was very good about letting us take our time and asking questions. We had it delivered by Jeff P who was very helpful and courteous. The car has since been to Devon and back with no issues. We had a slight miscommunication over where the tire lock was but got it sorted.

13 janvier 2025
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Réponse de Anchor Cars

Thank you for your kind review. We're pleased to hear that Antony made your car-buying experience at Anchor Cars Tadley a positive one and that Jeff provided a smooth and courteous delivery. We are always here to help should you need anything in the future.

Noté 5 sur 5 étoiles

I had a great experience when selling…

I had a great experience when selling my car to Anchor Cars. Their service is of the highest quality. Richard and Sebastian were incredibly helpful. Tony was amazing and kept me fully updated with his arrival and the process of collecting my car. I would highly recommend this dealership in the future.

26 février 2025
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Réponse de Anchor Cars

Thank you for your fantastic review. We're delighted to hear that you had a great experience selling your car to Anchor Cars. Richard and Sebastian will be pleased to know they were helpful, and Tony will appreciate your kind words about his communication and collection process. We truly appreciate your recommendation and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Fabulous Customer Service

Great customer service from start to finish. John was really helpful when we first went to look at the car and also guiding us through the purchase process -his customer service was excellent. Grant delivered the car to us and he was also brilliant, very professional and great customer service.

14 février 2025
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Réponse de Anchor Cars

Thank you, Beckie! We're so pleased to hear that you had a great experience from start to finish. Jon and Grant will be delighted to know their excellent customer service made a difference. We truly appreciate your kind words and recommendation.

Noté 5 sur 5 étoiles

The Legend, Steve B

Sold my car to Anchor Cars on Motorway and couldn't have had a better experience. Cheers to Steve B for collecting the car and making the sale process a breeze. Give this lad a pay rise.

8 février 2025
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Réponse de Anchor Cars

Thank you for your fantastic 5-star review! We're delighted to hear you had such a great experience with us. We’ll be sure to pass your kind words on to Steve B.

Noté 5 sur 5 étoiles

Great communication and customer care

Great communication - paperwork easy to process.
Seb called and explained the process and was very clear and efficient.
Peter collected the car - friendly and funny - great customer care - thorough and took the time to go through all the paperwork. Immediate payment. We were pleased that Peter was the one to drive our much loved car away. Thank you

8 février 2025
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Réponse de Anchor Cars

Thank you for your wonderful 5-star review! We're so pleased you had a smooth experience with Seb and Peter. It’s great to hear they made the process clear, efficient, and enjoyable. We truly appreciate your kind words.

Noté 5 sur 5 étoiles

Steve B is a gent!

This company bought our car off of Motorway, from the start they were very easy to deal with, had a set process which was outlined well, made us feel comfortable when we phoned with questions. The driver, Steve B, who came to collect the car was the ultimate professional, made us feel at ease and on top of that was just a really nice guy. Would highly recommend this garage!

29 janvier 2025
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Réponse de Anchor Cars

Thank you for your 5-star review! We're glad you had a smooth experience and that Steve B made the process even better. We appreciate your recommendation.

Noté 5 sur 5 étoiles

Easy to deal with & Instant Payment

Easy to deal with & Instant Payment. Bill was an absolute pleasure on the day. Quickly checked over my car, and payment was made instantly.

Sold via Motorway. Would highly recommend Anchor Cars.

31 janvier 2025
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Réponse de Anchor Cars

Thank you for your review and for choosing Anchor Cars. We're pleased to hear that you found the process easy and that Bill provided excellent service on the day. Ensuring a smooth transaction and instant payment is our priority, so it's great to know we met your expectations.

Noté 5 sur 5 étoiles

Paul collected my car and was…

Paul collected my car and was excellent. Very friendly and polite, a pleasure to deal with. Highly recommended

30 janvier 2025
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Réponse de Anchor Cars

Thank you for your kind feedback. We're delighted to hear that Paul provided an excellent service and made the process a pleasant experience for you. We pride ourselves on professionalism and customer care, so it’s great to know he made a positive impression.

Noté 5 sur 5 étoiles

The process of selling my car was so smooth and hassle free

The process of selling my car was hassle free and quick. John E was very pleasant and took me through all the steps of the selling process. Would definitely recommend them for selling your vehicle

30 janvier 2025
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Réponse de Anchor Cars

Thank you for your kind review. We're pleased to hear that your car-selling experience was quick and hassle-free. It's great to know that John E provided excellent service and guided you through the process smoothly. We truly appreciate your recommendation and are glad we could assist you.

Noté 1 sur 5 étoiles

Let’s say: I won’t be returning

Not so happy, in addition to the vehicle price, I paid a compulsory fee which included a service on the ‘new’ car and given the receipt for things done and changed but the system doesn’t show service was completed and prompting me to carry out a service soon.

…Rear brake pads and discs less than 2k miles (just saw this last week) I’ve had the car just over a month.

This means I’ll be spending over £400 for an actual service and brakes within the next month to get these sorted. …Not so happy!

Re: Response
I was told I had to pay for the care pack so being told now it’s not compulsory but recommended, makes me feel conned.

Bought the car at 65k+ miles but it’s shows it’s 13 months overdue on service and was last serviced at 40,893. I literally paid for a care pack which was not genuine.

No way it’s wear and tear in literally 40 days which will cause car to need a service and brake pads and discs change.

Just be honest to buyers and you’ll be ok. I’m reducing this to 1 star based on experience and especially this response

If I could show the pics on here it’d be clear for everyone to see.

20 décembre 2024
Avis spontané
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Réponse de Anchor Cars

Thank you for your feedback and for mentioning Julian’s friendly service.

To clarify, the care pack is not compulsory but strongly recommended, as it includes a comprehensive service for added peace of mind. All vehicles are thoroughly inspected before sale to meet our high standards.

We understand your concerns regarding the service notification and brake wear. While the vehicle was serviced prior to delivery, wear-and-tear items can sometimes require attention sooner depending on usage.

If you have any further questions, we’re here to help.

Noté 3 sur 5 étoiles

Quick sales but wanting in aftersales

Sales process was quick and easy but when vehicle developed an issue within 48hrs of purchase i found after sales support to be lacking. No interest in booking the vehicle in to be looked at and no offer of a courtesy car

17 janvier 2025
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Réponse de Anchor Cars

Thank you for your feedback. We’re glad the sales process went smoothly but are sorry to hear about your concerns. To clarify, while we don’t guarantee courtesy cars, we always aim to assist with any issues and support our customers. There was no lack of interest in booking your vehicle for inspection, and we’d be happy to address this further. Please contact us so we can assist you promptly.

Noté 5 sur 5 étoiles

Just bought a car from Anchor cars and…

Just bought a car from Anchor cars and i have to say that I'm a happy customer. Aston was really good through the whole process. Everything was carried out in a professional and friendly manner and would definitely recommend!!

18 janvier 2025
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Réponse de Anchor Cars

Thank you for your fantastic 5-star review. We're thrilled that Aston provided such professional and friendly service throughout the process. Your recommendation means a lot to us, and we’re so glad you chose Anchor Cars. Enjoy your new car!

Noté 5 sur 5 étoiles

My experience with buying my first car in the UK

My experience with buying my first car in the UK from Anchor Cars was one I would give a 5-star rating!
They walked me through the process of getting a financier and going the extra mile to give me a competitive rate.
Even when I had challenges midway into the negotiation, and developed cold feet, they went over and beyond to refund my deposit in full, while assuring me of their services whenever I was "ready" to get a car.

Special thanks to Jack Nicol and Richard Sampson for their patience and professionalism in addressing my concerns - they are why I would recommend Anchor Cars to anyone unsure how to get a car.

I eventually bought the car of my choice from Anchor Cars Tadley, and my family told me I got a very good bargain!!

Dr. Rita A
(November 2024)

30 novembre 2024
Avis spontané
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Réponse de Anchor Cars

Thank you so much for your 5 star review and for sharing your experience with us. We are delighted to hear that Jack and Richard provided you with the patience, professionalism, and support you needed throughout the process.

We’re especially pleased that you felt confident in the service you received, and that your family was equally happy with the deal you secured. It’s always our aim to ensure our customers feel supported and valued.

Your recommendation means a great deal to us, and we’re thrilled that you chose Anchor Cars Tadley for your purchase. If you ever need assistance in the future, please don’t hesitate to get in touch.

Noté 1 sur 5 étoiles

I bought car this dealership they not…

I bought car this dealership they not very people my car been delivered my home address phone dealership told them got issues with car been told bring back we will fix for you took back drove 300 miles to dealership kept there 2 weeks and than had call come collect car can't fix book your local vauxhall garage to sort this issue out they not even taking responsibility car been faulty very first got all record seen legal advise see what can they do even finance company didn't help me at all .I will not recommend anyone buy car from they are scam people.

1 novembre 2024
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Réponse de Anchor Cars

Hi Jabran,
You were verbally abusive to our staff.
You have had an independent inspection carried out on the vehicle, by your finance company, who also could not fault the vehicle.
You have left us multiple 1 star reviews, but I am uncertain what more you expect of us.
Kind Regards Greg Joyce CEO

Noté 5 sur 5 étoiles

Smooth Transaction! Great Company!

Peter collected my Seat Ateca and was extremely personable and professional. Very smooth transaction. Extremely happy and wouldn’t hesitate to use this company again in the future.

7 janvier 2025
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Réponse de Anchor Cars

Thank you, Lauren, for your 5-star review. We're delighted that Peter provided a personable and professional experience. It's fantastic to know the transaction went smoothly and that you're pleased with the service. We truly appreciate your kind words and look forward to assisting you again in the future.
Kind Regards Greg Joyce CEO

Noté 5 sur 5 étoiles

Purchased a car with Julian

Purchased a car with Julian, great customer service! Julian gave great advice and made the whole process very quick and easy!

Highly recommended 👍

21 décembre 2024
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Réponse de Anchor Cars

Thank you for your review. We're delighted to hear that Julian provided excellent customer service and made the process quick and straightforward for you. Your recommendation is greatly appreciated, and we hope you enjoy your new car.
Kind Regards Greg Joyce CEO

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