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Andante Travels Avis 

4
•
TrustScore 3.5 sur 5

3,6

Voyagiste
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À propos de l'entreprise

  1. Voyagiste
  2. Société de transport en bus et autocar
  3. Fournisseur d'excursions culturelles
  4. Agence de visites touristiques
  5. Agence de voyages

À propos de Andante Travels

Écrit par l'entreprise


Enriched travel
At Andante, we believe travel should do more than transport you. It should transform your perspective. Every journey is crafted around insight and exclusive access, opening doors that remain closed to most. Whether it's private moments in world class museums, behind the scenes experiences at active archaeological sites, or handling ancient artefacts, our tours offer rare encounters that bring history to life. You may find yourself standing before masterpieces in peaceful galleries or meeting the people shaping contemporary culture today.

Led by renowned archaeologists, historians and experts, our tours weave context, storytelling and meaning into every moment, connecting past and present in vivid, memorable ways.


Expertly crafted. Effortlessly enjoyed.
Although our knowledge runs deep, the experience feels seamless. With carefully chosen accommodation, exceptional regional dining, expert-led guiding and dedicated tour management, every detail is thoughtfully handled. Flights, entries and tips are included, allowing you to feel fully immersed. This is more than a tour; it’s your holiday, elevated.


Why Andante?
The original
As the UK’s first specialist in archaeological travel, Andante remains the benchmark. Often imitated, never matched.

40 years of deeper discovery
Our longstanding relationships and intimate knowledge of destinations grant us unparalleled access. We reveal perspectives others simply cannot, adding depth and authenticity to every journey.

Purposeful journeys & time to truly see
Our itineraries are unhurried, giving you the space to absorb each site with the insight of an expert and the freedom of an independent traveller. Each itinerary is shaped around a theme or civilisation, with every excursion adding meaningful layers.

A richer understanding
With both a dedicated Tour Manager and an expert Guide Lecturer, every story is illuminated within a wider cultural and historical narrative.

Exceptional value & complete support
With inclusive pricing and dedicated assistance from booking to return, you can travel with total confidence.

As we celebrate 40 years, our curiosity only grows and we’re always seeking deeper ways to connect you with the past.

Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

4 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

Tous les avis

(4)

2 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I have done several trips with Andante…

I have done several trips with Andante before. They are normally very good. I did the trip Beyond Pompeii.
Whilst the lecturer and the manager were good, the back office at home had not done their homework properly. A trip to the Capua Mithraeum was cancelled. A glass boat view of the underwater tuins in the bay of Baiae did not go ahead because it was too early in the season!
The hotel was a bit disappointing, poor regard to fire regulations. And we had to drag our luggage through the streets to the hotel, when the luggage could have been delivered by vehicle.
But I will be travelling with Andante again this Autumn!

2 mars 2026
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Réponse de Andante Travels

Whilst disappointing to read some of your comments, many thanks for taking the time to leave your review. I have passed on your comments to our Operational team to review. We hope to see you again in the future. Kind regards, Helen

Noté 5 sur 5 étoiles

everything

everything - the sights, weather food, specialist tour leader, driver, local guide and the local specialist. All were first class. It is a memory to cherish.

13 octobre 2025
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Réponse de Andante Travels

How lovely to read such a positive review. We're delighted you have a wonderful time, and that the weather was good for you. We look forward to see you again. Kind regards, Helen

Noté 1 sur 5 étoiles

Tours cancelled by andante and no refunds

After requesting a refund after andante cancelled my tour not once but twice (initially in September 2023 and rebooking for September 2024) I have still not received my refund. I have emailed them twice and been told the refund should have been in my account by the end of last week which it wasn't. Having emailed them again I have not even had the courtesy of a reply.

3 juillet 2024
Avis spontané
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Réponse de Andante Travels

Dear Mrs Leverno,

We are sincerely sorry for the delay in obtaining your refund.

We will of course follow this up for you, and ask for this to be processed as soon as possible.

With apologies again and kindest regards,

Jackie Willis,
CEO

Noté 1 sur 5 étoiles

Failure to pay back on cancelled holidayWhat are the chances of getting your…

What are the chances of getting your money back from this company if you have to cancel your holiday? Currently no great chance. I had to cancel our Mediterranian cruise in June because my wife was suffering from cancer. I was told that the refund of £9000 would be paid within 3-5 weeks. Despite 3 phone calls to the company and promises that the issue would be escalated to customer care and the Chief Executive as yet I still do not have my £9000 back. We have used Andante for many holidays in the past but we shan't be using them again

26 juin 2023
Avis spontané
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Réponse de Andante Travels

Dear Mr Childs,

We are so sorry you have had to chase this. You should not have had to wait so long, and we can completely understand your frustration. We have now communicated with you personally and your full refund was processed on 02/11/23. Please could you check your account and let us know if there is any issue.

Once again, our apologies for letting you down on this occasion.

Best regards,
Jackie Willis,
CEO

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