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À propos de l'entreprise

  1. Fournisseur d'excursions culturelles
  2. Agence de visites touristiques
  3. Agence d'excursions
  4. Voyagiste
  5. Agence de voyages

Écrit par l'entreprise

Martin Randall Travel is the leading specialist in cultural tours, committed to providing the best planned, best led and most enriching travel experiences available. Since 1988, the company has set the benchmark for cultural travel, pioneering itineraries that illuminate the art, architecture, music, history, archaeology, gardens and gastronomy of the world’s great civilisations.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 2 sur 5 étoiles

A vegetarian in Extremadura paradors.

I am vegetarian. We stayed in 4 different Paradores during our stay in Extremadura, so I had ample opportunity to sample the local cuisine. There was never a vegetarian dish on the menu. In itself this has never been a problem anywhere else in Spain. However, on two occasions there was absolutely no effort made to come up with an alternative. In Trujillo, instead of the sea bass with sautéed vegetables, I said that I would just have the vegetables, as I expected a selection of crunchy pan-fried fare. What arrived was a greenish brown mush of boiled overcooked soggy mess. Obviously I had misinterpreted the word “sautéed”. It was the same as the accompaniment to the fish, but I greater quantity. The second occasion was in the Parsdor in Zafra, where I was told it would be different. What arrived was a dish of peas and carrots, from a bag of frozen produce boiled up and with a little nondescript sauce.
Clearly this is no region for vegetarians. Having paid for good quality renowned hotels, one would think that an effort could be made to cater for the one or two clients who do not eat meat or fish.
Accommodation. As a twin share, in the NH Collection in Caceres, we were given what I would describe as a ‘double room for sole occupancy”. A relatively small room, which on further inspection was not as clean as it should have been and which had a shower which had to be hand-held, as the holder was broken.
Martin Randall is a fairly upmarket company, which is very much reflected in their pricing. Frankly one does not expect to stay in hotels which sometimes fall well short of the standard expected relative to the price of the tour.

9 avril 2026
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Réponse de Martin Randall Travel

Dear Patricia,

Thank you for taking the time to leave a review, I’m very sorry to hear that elements of the tour did not meet your expectations—or ours. This is certainly not the standard of experience that we strive to deliver, and I have escalated your feedback to our Operations Director to ensure that we can resolve these issues swiftly. Providing a high-quality, enjoyable and authentic experience is extremely important to us, and I am very sorry that we fell short on this occasion.

Thank you again for bringing this to our attention. I will also reach out to you directly to arrange a convenient time to discuss your experience further.

With best wishes,
Liz Roe
Client Relationship Director

Noté 5 sur 5 étoiles

Key Difference

This was my fifth Martin Randall Travel trip. They have all been good. The key difference with these tours is the fact that there is an expert lecturer (as well as a tour manager and a driver). The expert lecturer adds huge value. It's a cut above what you get even from a competent local guide with other tour companies. The expert lecturers are working academics who really know the topic and are skilled at talking about it in an accessible way without the dreaded dumbing down. The tours attract others with a similar deep interest in niche topics. It's good that everyone is on the same page in terms of their level of interest.

25 mars 2026
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Réponse de Martin Randall Travel

Thank you for sharing these kind comments. We are very proud to work with expert speakers of such high calibre, and so it's wonderful to hear how your travels with us have been enhanced by their company. Thank you for continuing to choose to travel with us, we hope to welcome you onto another tour soon!

Noté 5 sur 5 étoiles

I’ve taken two trips to India with…Nov/December 2024 and..

I’ve taken two trips to India with Martin Randall. Itineraries were well-planned and thoughtful. The various and varied sites of trips were helpful in exploring the range of historical monuments, markets, structures, and influences in India. The lecturers and the MR representative enhanced the experience. The hotels and meals were outstanding.

1 février 2026
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Réponse de Martin Randall Travel

Thank you for sharing this lovely feedback, it's wonderful to hear how you have enjoyed your time in India with us! We hope to welcome you onto another tour with us in the near future.

Noté 4 sur 5 étoiles

Florentine Palaces and Other Tours

We have been on at least 10 MR tours since 2008. The itineraries of the tours we have been on are well planned and the hotels and food have been of high quality most of the time. The lecturers are also very knowledgeable, personable and work hard to impart their knowledge. Some tours like the Palaces tours of Venice, Florence and Rome are very special where we have visited places which an independent tourist would never have access to. My most recent tour is the Florentine Palaces tour and although I have been to Florence about 6 times previously, we were visiting wonderful venues that we did not know existed.
I gave a 4 stars because the back office administration of MR can be a bit of a hit and miss. I have made a few complaints over the years to even Mr. Martin Randall himself and they have been resolved satisfactorily .
I have booked on yet another MR cruise in October which says a lot about my preference for Martin Randall when I am going on a group tour.

28 février 2026
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Réponse de Martin Randall Travel

Thank you for your comments and taking the time to share these with us. We're very grateful that you have chosen to travel with us on so many occasions, and that you have enjoyed our itineraries, the company of our expert speakers, and tour arrangements - particularly the special access visits.

We're sorry to hear that on occasion there have been issues during your booking experience; we endeavour to consistently provide excellent administration and so we're sorry for any instances when we have fallen short of this. We will be in touch directly to discuss your experiences with you so that we can ensure any issues are rectified, and we look forward to welcoming you on the cruise later this year!

Noté 5 sur 5 étoiles

You really get looked after;

You really get looked after on a MRT tour. Everything is arranged to make the holiday so enjoyable _ transport, entry to museums all sorted without fuss .
We have travelled with Michael 4 times now and his knowledge and engaging style enthuses one to learn and appreciate the history of western art.

27 février 2026
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Réponse de Martin Randall Travel

Thank you for sharing these kind comments! We pride ourselves in our care for our clients and smooth-running arrangements, and so it's wonderful to hear that this has been your experience when traveling with us. We're delighted to hear how your travels have been enriched by the company of Dr Douglas-Scott and his wealth of knowledge. We look forward to you travelling with us again soon!

Noté 4 sur 5 étoiles

Essentials, in depth

"Essential” may connote "minimum necessary." Not at all with this tour of Venice, in the hands of a deeply knowledgeable lecturer, with a truly remarkable itinerary. Even those of us who've toured the city previously (most of us, I think) found levels of appreciation for structures and stories not found before. As always, the experience and perspectives of fellow travelers enhanced learnings all along the way. Kudos.

13 mars 2026
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Réponse de Martin Randall Travel

Thank you for this lovely feedback! We are always looking to exceed expectations, and so we're very pleased that you were able to discover new aspects of Venetian history and culture, with the help of both Dr Steer and your fellow participants. We hope to welcome you to another tour with us soon.

Noté 5 sur 5 étoiles

In Depth Art Tours

Carefully paced study tours with congenial experts, lovely lodging and good food. All one hopes for on a tour.

1 février 2026
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Réponse de Martin Randall Travel

Thank you for your kind comments, we are delighted that our tours provide everything hoped for when travelling! We look forward to welcoming you to a tour with us again soon.

Noté 5 sur 5 étoiles

A wonderful Minoan Crete Tour

The Minoan Crete tour was a superb experience. Our specialists guide Christina Hatzimichael-Whitley has formidable knowledge. The Tour Manager Sophie Trend could not have been more helpful, Maria Ververaki the National Guide imparted information really well. All other people associated with our tour were friendly and professional. Accomodation was tops and all meals organised by M R were very good.

27 mars 2026
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Réponse de Martin Randall Travel

Thank you for this wonderful feedback! We're very pleased to hear that all of the arrangements for this tour resulted in an excellent trip to Crete, and that you enjoyed the expertise of of Dr Hatzimichael-Whitley and Maria, and were well looked after by Sophie. We hope to welcome you to another tour with us soon!

Noté 5 sur 5 étoiles

Vienna in the Spring

Well organised tour to Vienna. We stayed in a very comfortable hotel near to the opera house. An excellent lecturer who was an engaging communicator. A lovely tour manager ensured things ran smoothly. Included meals were in good restaurants with varied menus and helpful staff. A short tour - Vienna Modernism - but we saw many things and also had the opportunity to visit the famed Viennese coffee houses and sample the cakes.

23 mars 2026
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Réponse de Martin Randall Travel

Thank you for your lovely comments Carol, we're very pleased to hear that you enjoyed your time in Vienna with us, and that all the arrangements worked well! We look forward to welcoming you on your next tour with us.

Noté 5 sur 5 étoiles

Excellent in all respects.

Wonderfully varied, interesting and educational tours with first rate, friendly, academic specialists and local guides. Tour managers provide many additional extras and support if needed. Hotels are of a high standard and food and drink reflect the area visited and are always very generous.

27 mars 2026
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Réponse de Martin Randall Travel

Thank you for taking the time to share this lovely feedback! We're delighted that you enjoy all of these aspects of our tours, and that you consistently have an excellent experience when travelling with us. We look forward to welcoming you on your next tour!

Noté 5 sur 5 étoiles

This was my introduction to Madeira and…

This was my introduction to Madeira and pleasingly the tour was in Reid’s Palace Hotel with their Cipriani Restaurant adjacent. The location is perfect, high on the cliffs with spectacular gardens overlooking the sea and the interior likewise with lovely public areas and an outdoor terrace from the French windows. The breakfast, indoors or outdoors, on the heated swimming pools level had a great choice and fine service. Our en suite room’s SE view of Funchal bay including cruise ships was a delight.
The gardens tours by gardening architect Gerald Luckhurst, ex Canterbury, who knows Madeira and Portugal from many years working there was totally conversant with the flora including trees and local history as well as speaking the language and knowing local people. The gardens are very special and ranged from a specialist orchid garden to the very extensive Blandy garden high up above Funchal with adjacent hotel and golf course on top of the hill - the Palheiro Nature Estate 300 acres. The fantastic roads with multiple bridges and tunnels everywhere reflect mega EEC funding including the extended runway. The day walking tour of Funchal including the cathedral, town house, the market for fruit, vegetables and fish was well done. It was combined with gardens en route including the Presidential Palace public garden. A couple of people decided to retire after lunch.
The airport is modern. The last hurdle before the boarding gates is Border control/passports and time needs to be allowed for the SLOW QUEUE. That also applies to anyone in an airline lounge. The tour manager was very personable and tactfully ensured the schedule kept to time. He and Gerald combined to make everything work. The only evening meal which was not optimal was by bus to a fish restaurant where the service was unacceptably slow and the fresh fish not memorable. That needs to be amended.

7 mars 2026
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Réponse de Martin Randall Travel

Thank you very much for taking the time to share these comments with us. We are grateful that you chose to travel with us for your first trip to Madeira, and we're very pleased to hear that you enjoyed your stay at Reid's Palace Hotel, the gardens visited during the tour, and the company and expertise of Dr Luckhurst. Thank you for your feedback regarding the final meal and travel arrangements; we're glad that these did not detract from your overall experience of the tour, however pleased rest assured that your comments have been noted and we will look to improve on these aspects for future departures. We hope to welcome you to another tour with us in the near future!

Noté 5 sur 5 étoiles

One of the very best for cultural and…

One of the very best for cultural and history tours. I have traveled multiple times with Martin Randall and am consistently extremely impressed by the quality of their tours both in content and itinerary as well as overall tour organization. Their expert lecturers are top notch and their tour managers experienced and real pros at what they do.

2 février 2026
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Réponse de Martin Randall Travel

Thank you for this wonderful review! We're delighted that you have chosen to travel with us on multiple occasions, and continue to be impressed by our itineraries and tour leaders. We look forward to welcoming you on your next tour with us.

Noté 5 sur 5 étoiles

Absolutely the best for those who are keen to learn.

I have travelled literally dozens of times with this company and the experience in every respect has never been less than top-class - which is why I keep going back to them. Please do understand, though, that these tours are for people who want to think and learn, not just to take selfies. On one trip, to Venice, a fellow-tour member said to me, after the first day, "Are you really interested in all this art history stuff?" If you could ask that question, then these trips aren't for you.

27 janvier 2026
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Réponse de Martin Randall Travel

Thank you for sharing this wonderful feedback, and for choosing to travel with us on so many occasions! We're delighted that you continue to enjoy your trips with us, and feel the experience is consistently of the highest level. We look forward to welcoming you on your next tour!

Noté 5 sur 5 étoiles

Egypt for those wanting to know more

I recently was one of 22 people joining Martin Randall for its inaugural trip to Egypt. The lecturer, a UK-based educator and specialist in Near Eastern history and culture, was enthusiastic, articulate and always engaging. He led us on a journey that built up our knowledge of Pharaonic Egypt day by day. He was joined by a local Egyptologist guide, who complemented his lecture and answered questions as we investigated on our own as well as handling the intricacies of Egyptian bureaucracy. A separate experienced tour leader handled the practical matters and comfort of our group with a smile and good cheer at every point.

14 janvier 2026
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Réponse de Martin Randall Travel

Thank you for this lovely feedback, it's wonderful to hear that you enjoyed the expertise of Prof. Lloyd Llewellyn-Jones and the local guide, and were well looked after by Emilie. We hope that you will travel with us again soon!

Noté 5 sur 5 étoiles

I participated in an Uzbekistan trip…

I participated in an Uzbekistan trip with them and overall was very impressed by the organization and quality of the site interpretation by an expert on Islamic architecture. Quite a few people on the tour had done prior trips with this company; it sounds like MR specializes in the entertaining study tour format, for the intellectually/culturally curious. Anyway, it was loads of fun, the other people were great, and I learned a lot!

17 septembre 2025
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Réponse de Martin Randall Travel

Thank you for sharing your kind comments with us, we’re delighted to hear that you enjoyed your time in Uzbekistan with us, and both learned a lot and had fun! We hope to welcome you to another tour with us soon.

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