Andrew James Property Surveyors and Valuers Ltd Avis 

Had offer accepted on property in Crook on 16th August 2024, was provided details of Andrew James surveyors by estate agent (Weardale Property Agency) following previous positive comments from customers. We therefore spoke to Andrew regarding completing a surveyor but due to tight timescales had asked for inspection to be done prior to 4th September, Andrew was very accommodating enrolling Colin Bell to conduct the survey. Full inspection report was available from 10th September which was professionally layout with excellent level of detail providing us with confidence we had made the right choice in buying the house. On-line report easy to access following guidance from Josh Ladigus. Overall a excellent level of service from a highly recommendable company..Mr.Phillips

Andrew provided us with outstanding service. The reports he prepared were extensive and covered all aspects of the property, and he called us after completing the survey to provide a summary of his findings. We followed that up with an in depth discussion on the areas that required particular attention, using the comprehensive report that was prepared, including an extensive library of photographs. Andrew provided his expert opinion and guidance to assist us to make an informed decision. Given the nature of the property, this support was invaluable, and I would therefore highly recommend Andrew James if you are looking for a very reliable surveyor that provides a personal touch.

What a great service and incredible help to us with two property purchases. Sensible advice, took the time to explain the issues and which were critical and which weren't and just had absolute trust in them.

Definitely recommend

Quick response and details explanation on the report

Andrew was able to help and give advice on everything that I enquired about and also came up with solutions.

We recently had a property that we are buying surveyed by Andrew. The report was extremely thorough, accurate and very personal to the house. We very quickly got the impression that a huge amount of time had been spent in the house itself, taking measurements and taking photos, but also in writing the report to such great detail and clarity. We wanted to speak to Andrew about the report directly and he was more than happy to do this and was perfectly accommodating when it came to finding a time that worked for us all. Andrew spoke with such enthusiasm on this topic that it made the conversation really interesting and we were able to engage with it the whole way through. He also used simple terms, sentences and analogies so that we could completely understand the points he was making. This was both really helpful and reassuring to me especially, as a first time buyer with very little knowledge in this area. He also gave us solid, fair advice that was easy to action, being careful not to overwhelm. He was also entirely pragmatic and diplomatic and was able to see and explain the viewpoints of the vendors as well as the buyers. Andrew came across as really personable, kind and funny. We would definitely recommend this company to our friends and family. Thank you. Rachel and Daniel.

The service we received was exemplary.
Everything we were told was open, honest and valuable in order for us to make an informed decision to purchase the property we were interested in.

We were kept well informed and the survey itself was most helpful, going down to the minutiae of what needed attention in the short, medium or long term.

Amazing service from Andrew! From start to finish, we were kept informed and made what could have been a very stressful process, incredibly easy. Being first time buyers we were a bit unsure of the process but Andrew went through everything in detail, what to expect, and even gave us a call to discuss high level findings prior to receiving the report. The report itself was fantastic and really helped us make an informed decision about the property (which we have since completed on YAY!)
Have already recommended Andrew and the team to others going through the same process. Can't thank them enough! 10/10 service

First class service and very detailed report which was easy to read and issues explained. Would definitely recommend

Fantastic service. Very friendly and helpful and transparent in service. Worked quickly to provide a valuation to aid us in consolidating our Help to Buy loan. Much appreciated and would recommend to anyone requiring a valuation from a trusted and efficient surveyor.

We have used Andrew on two surveys in the last 6 months. Andy’s knowledge, professionalism was amazing in our dealings with him. In the first property, Andy identified a number of matters of concern - it’s fair to say, we saved £000’s by withdrawing from the purchase. Andy took the time to explain his high level findings to us.

Booking in each survey has been done with absolute ease. Josh runs the office support side excellently and was on hand to help with any queries in a prompt and efficient way.

Our second survey was as thorough as the first. Andy’s reports are set out in a clear way and the images produced to identified issues are clear and professional. Reports were received promptly and well within the timescales. Our seller even commented on how thorough and friendly Andy was when at their home.

All in - I’d not hesitate to recommend Andy and his team to you.

I recently required a Help to Buy Valuation for my house sale, so I completed a "Find a Surveyor" form online as I wasn't sure how to go about it. Many surveyors don't offer this exact survey type. Within seconds of submitting the form, Andrew called me personally to discuss my needs and what I was required to do. From that moment and throughout the valuation process, Andrew and Josh were nothing but kind and helpful. They made this part of my sale very straightforward - everything was efficient and thorough.

I have found selling my house quite impersonal and cold at times, but Andrew and Josh made me feel that they genuinely wanted to help me, which I am very appreciative of.

If anyone in the North East requires a Help to Buy Survey (or any other type of survey!) - go with Andrew James Surveyors!

Fantastic service from Andrew and Josh from the very first phone call through to completion of our Full Structural Survey! Nothing was too much trouble and all our questions were answered thoroughly and promptly! Andrew even took the time to phone us late one evening to go through the full report in detail and answer any concerns we had! I would highly recommend Andrew James Property Services! 5 Star Service! Thank you very much!

We were recommended to Andrew James by an estate agent in the North East. We discussed a property with him, but we were uncertain about the property, so Andrew offered his professional advice and also offered to provide a survey for us. We decided not to buy this auction property. We are now purchasing a bungalow in the N East, so our first port of call was Andrew. Again, very professional and so helpful. Our survey report was very detailed indeed, with many photos and observations. This report put our mind at rest. We must also acknowledge Josh Ladigus. Josh has also been very helpful, professional and courteous. If you are looking for a trustworthy company to complete your survey, give these lads a call. Thank you for being there for us.

Andrew provided a thoroughly professional service and an excellent, fast and very detailed report. His local knowledge was extremely helpful in understanding the particular problems we might face with an older property in the area. Highly recommend.

Absolutely excellent service and communications from start to finish and very quick and a reasonable price beware of companies saying they have surveyors and they just farm it out and add some commission just go direct to surveyor like I did totally awesome service, the way things used to be years ago.

Andrew was very efficient, professional and friendly. Explained everything clearly and I would highly recommend his advice.

Excellent communication, methods, knowledge, professionalism, attention to detail, exquisitely designed and presented survey report. Well done!

Absolutely outstanding service. Communication was excellent. Andrew takes the time to talk through the survey and give a very honest opinion. Because of the survey he completed, I knew exactly what I was buying and had no unpleasant surprises after purchase.