Shopped online… amazing customer service. Had furniture delivered the delivery staff were so polite and placed the furniture to the bedroom. Definitely will be shopping here in the future. Many thanks... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quick delivery, very well packaged, would have liked it a bit bigger, but a lovely piece anyway only want for decor so very pleased
L'entreprise a répondu
Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Voir plus
L'entreprise a répondu
A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase. Will definitely recommend Angela Reed to Family & Friends
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de design et de décor intérieur
- Magasin d'ameublement d'extérieur
- Magasin de canapés
À propos de Angela Reed
Écrit par l'entreprise
For over 145 years, Angela Reed has been proudly championing beautiful, high-quality furniture and home accessories. Passing down through five generations of the Reed family, Angela Reed is now under the custodianship of David and Kate Reed and the contemporary offering and excellent service has not waivered. All of the hand-picked homewares, furniture and unique gifts have continued to inspire customers in Essex and beyond. The destination store is set in a historical, labyrinthine building in the heart of the market town of Saffron Walden with its own stunning Food Hall, showcasing artisan produce from all over the globe. The growing online business is now serving customers all over the UK and beyond.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Coordonnées de contact
5-7 Market Hill, CB10 1HQ, Saffron Walden, Royaume-Uni
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a great experience with Angela…
Had a great experience with Angela Reed, especially their after care and customer service. Would definitely recommend.
16 décembre 2025
Réponse de Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I purchased a Christmas present from…
I purchased a Christmas present from Angela Reed (gown), it was as per description, good quality and delivered promptly. Happy customer
24 novembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great experience
Well packaged and good communication. Very pleased with the glass decorations I bought.
5 janvier 2026
Réponse de Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
I wanted a leather pen pot and this one…
I wanted a leather pen pot and this one is perfect. Beautifully made,the right size and so carefully packaged.
5 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
2 janvier 2026
Réponse de Angela Reed
Thank you so much. We are really pleased that you were happy with the service you received.
You kept me updated about delivery…
You kept me updated about delivery delay unfortunately I wasn't told when it was being delivered and came home to find my rug left on the doorstep
2 janvier 2026
Réponse de Angela Reed
Thank you so much for taking the time to review us and I am sorry to hear that your rug was left on the doorstep! I hope it was ok? I will ensure that that is fed back to the delivery company.
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received a review from you today.
Customer Service
The staff went out of their way to help me with a purchase and I am very grateful to them for their help.
31 décembre 2025
Réponse de Angela Reed
Thank you so much for leaving us such a lovely review. I shall pass that onto the staff to let them know. Thank you again.
Will definitely use again
Brilliant service and the baubles I ordered were beautiful.
8 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
When this statue was out of stock and I…
When this statue was out of stock and I had too wait 6 months for it to arrive from America, Angela Reed kept me up to date all the time. Very good and pleasant service.I am extremely pleased with the statue.
4 décembre 2025
Réponse de Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Quick delivery
Quick delivery, quality item and love that they post reusing packaging- sustainability is lovely to see.
16 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Christmas bed
I ordered a bed for delivery before Christmas - I was kept informed of the progress of the order and delivery and the delivery was swift and exactly when it was scheduled.
The bed is lovely too!
24 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely china mug
Lovely china mug and it made a great birthday present. Well wrapped and delivery was prompt.
30 octobre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely sparkly baubles at a great…
Lovely sparkly baubles at a great price. Very cheerful addition to the Christmas decorations!
2 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Brilliant service ordered three days…
Brilliant service ordered three days before Christmas and got here in time
22 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A great place for style, design and service
The Angela Reed shop in Saffron Walden is full of interesting and different things that you don't see everywhere, and their buyers have an expert eye for style. We were delighted with the furniture we bought there, and the speed of delivery.
22 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely standard lamp
Lovely standard lamp - good quality and easily assembled. Arrived promptly. Will definitely consider other purchases in the future.
22 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great customer service and speedy…
Great customer service and speedy delivery ⭐️⭐️⭐️⭐️⭐️
22 décembre 2025
Réponse de Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.