Anja Health | Personalized Cord Blood Banking Avis 

64
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We decided to use Anja health to store our cord blood banking with. Our twin boys will be 5 in January and thankfully they have been completely healthy. Anja made the process simple and they always an... Voir plus

Noté 5 sur 5 étoiles

Anja Health is outstanding when it comes to communication. Since signing up I have received texts and emails every step of the way. The Anja Health team are fast, efficient and friendly. I feel my Cor... Voir plus

Noté 5 sur 5 étoiles

Anja process was very easy and hassle free This is my first time cord banking. Kit shipped over night. I called once baby was born, someone arrived to pick up within hours. They contact me exactly 30... Voir plus

Noté 5 sur 5 étoiles

I had a some issues regarding the pick up of my placenta box, but was helped the following day. Besides that issue I have been well informed and updated with how my stem cells are being safely stored,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque du sang
  2. aussi dans
  3. Magasin de puériculture

Écrit par l'entreprise

Anja Health is your trusted source for affordable, personalized umbilical cord blood, tissue, and placenta banking in the United States. Anja safely stores your baby's umbilical cord blood, tissue, and placenta stem cells, so you and your child can use them in the future to treat disorders, cancers, and deficiencies.


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4,8

Excellent

TrustScore 5 sur 5

64 avis

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4,8

Tous les avis

(64)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Anja was very communicative and did…

Anja was very communicative and did everything as they said they would! If I had any questions , they always got back to me. The hospital experience was also super easy as someone was there to pick up our kit within the time frame.

10 octobre 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Megan, thanks for taking time out to share your experience with us and our pick-up team! Please stay in touch and let us know if there is anything needed for you and Saylor!💙

Noté 5 sur 5 étoiles

One Happy Mama

They quickly expedited my box overnight because I needed it quicker than expected! The service was great, the texting feature was quick and helpful.

3 octobre 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Absolutely fantastic! We're happy to hear that our team was able to quickly expedite your kit and provide you with helpful and efficient service. Thanks for trusting us with the important decision of banking your baby's stem cells, Emily!💙

Noté 4 sur 5 étoiles

Great

Great! I appreciate how someone came and pick up the core blood.. I had a difficult time in the hospital so I didn’t have worry about that extra step.

24 octobre 2022
Noté 5 sur 5 étoiles

Thank you Anja

I had been considering Anja since I found out about my pregnancy in July. I had no idea this was even an option until I stumbled on a video on tiktok from the creator Kathrynanja (btw this tiktok account provides so much good information and advice) After doing a lot of research and comparing different companies I decided to go with Anja based on their great customer care and incredible prices. I would like to give a special thanks to the wonderful people who have helped me by providing information and answering all my questions, Kathryn, Maria M and Taylor Johnson all of whom are great representatives of the company. Thank you Anja for giving me the peace of mind for the future of my child at an affordable price.

27 octobre 2022
Avis spontané
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Réponse de Anja Health | Personalized Cord Blood Banking

Thanks for sharing your Anja journey with us! We're happy to hear that you found our pricing affordable and that our team was able to provide you with all the information and support you needed to make the best decision for you and your baby.

We'll make sure to pass along your kind words to Kathryn, Maria, and Taylor - they'll be delighted to know they made such a positive impact on your experience with us!💙

Noté 5 sur 5 étoiles

Website

The website is could use some work but Everything else was good and Everyone is super helpful and gets back to you fast.

19 octobre 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Hi Nick! Thank you so much for the feedback. We just reached out about what we can potentially improve on our site as we're always eager to make it easier for parents. Thanks again - your input is super valuable.

Noté 3 sur 5 étoiles

The instructions were unclear for the…

The instructions were unclear for the doc. Each page had a different set of instructions.

23 septembre 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Hi, Thank you so much for the feedback! While our intention is always to make sure each customer has a great experience, we understand the importance of clear instructions, and are so sorry that we fell short this time.

Because of your feedback we have been working with an updated instructions guide that is set to launch next week, October 14th!

Take good care!

Noté 5 sur 5 étoiles

Excellent service and easy to find…

Excellent service and easy to find information on their website. I was happy to always receive quick responses to any of my questions and the process of sending my baby’s cord blood was super easy. I will definitely be a returning customer.

28 août 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

So glad to hear that our website was easy to navigate and that our team was able to provide you with excellent service throughout the process.

We're honored to have been a part of your journey and look forward to continuing to support you and your family in the future💙

Noté 5 sur 5 étoiles

Easy and Would Do it Again

Super easy to follow the directions and fast and simple to have it collected. They have amazing customer service, they answer emails quickly and would also text to check in and was quick to respond. I would 10/10 recommend Anja Health to others.

11 septembre 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Thank you for recommending Anja and sharing your positive experience with us - we're honored to have been a part of your journey and look forward to supporting you and your family in the future!💙

Noté 5 sur 5 étoiles

Tiktok made me buy it and I don’t regret it (;

Like most people nowadays I found this company through tiktok and follow the founder Kathryn and her videos are very informative. So I spoke to my husband about it and we agreed this is was what we wanted for our first born. They were very communicative through text. It took maybe a day and a half for someone to respond but they do, so rest assured they will get back to you. When we got our box, the instructions were pretty simple and hospital staff had no problems following the instructions. The team at Anja was very diligent about sending updates via text and email. I opted in for the umbilical blood and cord tissue and look forward to using the portal.

15 août 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

It's great to hear Kathryn's videos on TikTok were informative and led you to consider cord blood banking with Anja. We're thrilled to know that you found our communication through text to be helpful and reassuring. We're always working to improve our response times and appreciate your patience in waiting for our reply - happy to say we are available 24/7 now!💙

Noté 5 sur 5 étoiles

Highly Recommend!!

I recieved the kit quickly after ordering. I've never used a kit like this before, but it had easy enough instructions for me and my medical team to follow. I was nervous about the pick up service coming on time but they were great as well. I definitely recommend- I love the peace of mind and it's not terribly expensive. The communication from the company has been great so far as well.

14 août 2022
Avis spontané
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Réponse de Anja Health | Personalized Cord Blood Banking

We're happy to hear that you found the instructions easy to follow and the pick-up service reliable.

At Anja, we believe that peace of mind shouldn't come with a hefty price tag, and we're honored to have been a part of your journey at an affordable cost. 💙

Noté 5 sur 5 étoiles

Best service

Had so many questions and Anja answered every single one! Love it

18 juillet 2022
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Réponse de Anja Health | Personalized Cord Blood Banking


We strive to keep our parents updated and informed every step of the way, and we're thrilled to hear that our communication has been up to your expectations.

Thanks for trusting us with your baby's stem cells, and we look forward to continuing to support your family's health for years to come! 💙

Noté 5 sur 5 étoiles

Heard the founder’s story and just knew…

Heard the founder’s story and just knew that we were making the right decision for our baby. So great to see a healthcare company which such good service. Responded to all of my questions super fast, even when it was during birth.

18 juillet 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Thanks for sharing your experience with us! We're honored that you chose Anja for your banking needs. We're proud to be a company that values our parents' peace of mind and will continue to work hard to provide the best possible service.💙

Noté 2 sur 5 étoiles

Did not reply to explain stem cell…

Did not reply to explain stem cell certificate and what the numbers meant.

18 juillet 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Hello! So sorry about that. We normally try to get back to parents ASAP (our average response time is 20 minutes or less!) In the meantime, our stem cell certificate guide is linked here: https://anjahealth.notion.site/What-Your-Stem-Cell-Certificate-Means-dca7a1ad5cf34175827a353354fae318 This contains what the numbers mean :)

Noté 5 sur 5 étoiles

The process was smooth and easy

The process was smooth and easy. They even went above and beyond when there was an issue with the collection of my blood. Would definitely recommend

9 juillet 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Thank you for taking the time to share your positive experience with us! We appreciate your recommendation and look forward to continuing to provide quality care and support for you and your family!💙

Noté 5 sur 5 étoiles

always super attentive to needs and…

the anja team is always super attentive to needs and gives constant updates. love the look of the kit too! as a biohacker, i will be doing this for all of my kids. the science behind it is awesome.

5 juillet 2022
Noté 5 sur 5 étoiles

So far so good!

Super easy! And the best value we’ve found so far! My doctor collected everything that needed to be collected. There was a little confusion on pick up from the actual persons who picked it up but it was resolved very easily!

5 juillet 2022
Noté 5 sur 5 étoiles

Anja Health is Fast, Affordable, Efficient and Friendly

Anja Health is outstanding when it comes to communication. Since signing up I have received texts and emails every step of the way. The Anja Health team are fast, efficient and friendly. I feel my Cord blood and Cord Tissue are safely stored. I love that they sent me a stem cell certificate with all the information. Also, Anja Health is currently developing a platform where I will be able to access my information at any time and will be updated about when that will take place 🙂.

5 juillet 2022
Noté 4 sur 5 étoiles

Affordable and easy, but need more comm.

Affordable and easy. My baby came in earlier and they sent a package right away. Only thing is I wasn’t really informed after they took the blood for 30 days even when I sent messages. I did call and was able to reach someone. I feel like somewhere there should be a message informing it reached location after pick up and what the next step is.

4 juillet 2022
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Réponse de Anja Health | Personalized Cord Blood Banking

Hi Maddie! Thanks so much :) Apologies that you had trouble getting in touch with us - we usually try to have a response time of 12 hours or less. We typically notify parents when it arrives at the lab via text and then we hold off on other communication so you can focus on your new addition! We are currently working towards building out our parent platform so you can more clearly see your notifications though, so thank you so much for the feedback! We appreciate it and will build it into our future parent interactions.

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