Lost and Found Shipping Service Avis 

95
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mum left her phone and bank cards at her hotel in Turkey, Faith at lost and found was amazing at arranging the safe return of our belongings. Communication was exceptional, quick and helpful. Many... Voir plus

Noté 5 sur 5 étoiles

Incredible company. I left my phone at Antalya airport through customs near the McDonalds. I called the airport and they were less than helpful. Eventually said they said it, but told me I needed a po... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After thinking my iPad would not be recoverable from Istanbul Airport lost property having noted it missing on the UK bound aircraft l discovered this company. They handled its retrieval and shipment... Voir plus

Noté 5 sur 5 étoiles

Whilst travelling back from a family visit in Cyprus, I left behind some personal and valuable items on the plane during my transfer from Antalya. When researching the best retrieval process, I thankf... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'assistance au règlement des petits litiges

Écrit par l'entreprise

We help travelers recover belongings they have left behind at airports and hotels in Turkey. If you forgot your phone, laptop, tablet, camera, bag, documents, toys, clothing or other personal belongings during your trip, we can help arrange the collection and delivery of your items. Our lost and found service covers major tourist destinations and airports in Turkey, including Antalya and Istanbul. When your item has been found and is available for release, we can arrange pickup from the relevant hotel, airport lost property office or other designated location. We provide lost and found shipping services for hotel guests, tourists and travelers who have left Turkey and need their belongings sent abroad. Our service is designed to make the recovery process simple, with one point of contact from collection to shipping. Our services include airport lost and found pickup, hotel lost and found pickup, forgotten item recovery, international shipping, secure packaging and airport-hotel transfers in Antalya, Istanbul and other destinations across Turkey.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(95)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lost item st Istanbul Airport

I left my bangle at security in Istanbul Airport and was devastated as it is precious to me.
Lost and Found were absolutely fantastic and sorted everything out from locating the bangle, verifying and arranging courier ID for personal collection and then shipping to me in the UK.
I would highly recommend them, they were fast, reliable and efficient. I am so grateful, thank you!

29 mai 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Items with sentimental value always come with a little extra responsibility for us. While we can't replace their emotional value if something goes wrong, we never pass that stress on to our customers. We're so pleased to see you reunited with your bangle. 😊

Noté 5 sur 5 étoiles

Genuinely reliable item recovery service

Genuinely reliable service for recovering lost items. I lost my iPhone in Antalya Airport on 27th May 2026. I was in contact with Fatih, who recovered and posted my phone back to me, arriving at my address in North East England 1 week after it was lost. They are willing to send identification, are transparent and true to their pricing (my recovery was £150 all in, without any additional costs at customs)… and they do not ask for payment upfront.

Importantly, Fatih was quick to respond and patient with my skepticism. I was sent photos of my recovered phone and given a genuine UPS tracking number before payment was requested.

Good English communication and it is clear that they handle valuable goods with care. Service was cheaper than two plane tickets in my case, and I was able to avoid a substantial inconvenience.

Excellent service overall, they are very trustworthy in my experience!

27 mai 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Hi Harry,

We're glad your phone is back where it belongs! We have to admit, winning your trust took almost as much effort as recovering the phone. 😄 Hopefully we managed to prove that we're the real deal.

We're constantly working to become an even more professional service.

Thank you for your kind words and for taking the time to leave such a thoughtful review. We truly appreciate your trust and wish you all the best!

Noté 5 sur 5 étoiles

They lead you step by step throuhg the…

They lead you step by step throuhg the process, answer very quick and keep in touch until the end.
I hope, I won't need this Service ever again. But if, I would choose them definitly again.
Thanks for bringing my watch safly home to me.

5 mai 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

We’re happy your watch made it safely back to you, and we truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

I really appreciated the service this business provides.

I really appreciated the service this business provides. Such a big help for those in need of getting their lost items back, making the difficul process much easier. My items were collected a few days after contacting them, and the process was smooth and quick. My gold jewelry made its way back to me and I am very grateful for this service!
If you lost something in Istanbul, this is the right team for you!

3 avril 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Hi Teodora,

Your jewelry was so elegant that our delivery courier didn't want to give them back! :)

After recovering your belongings from airport, we delivered them to your friends who were in Istanbul at that time. I hope they've already came back to you now.

Thank you for your kind words and for trusting us with your valuables. We truly appreciate your feedback!

Noté 5 sur 5 étoiles

My son lost his tablet at Antalya…

My son lost his tablet at Antalya Airport, and thankfully it was handed into the airport’s lost and found. Unfortunately, as a busy parent, I wasn’t able to travel back to Turkey to collect it.
That’s when I found Fatih, and honestly, he was a lifesaver. He recovered my son’s tablet and arranged for it to be sent back to me within a week.
This tablet held so many precious memories of my children, so having it safely returned to my hands meant everything to me. I’m incredibly grateful for his help and the service he provided.
I would highly recommend this service to anyone who has lost an item
Once again Fatih and his team are super heroes 👏
Thank you guys for amazing customer service

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

After four long months of thinking my…

After four long months of thinking my phone was gone for good in Turkey, I finally have it back in Cairo all thanks to this incredible courier service who went above and beyond in every possible way.

From the very beginning, Fatih guided me on how to recover my lost phone and all through he was patient, understanding, and completely committed to helping me recover something that felt impossible to get back. He dealt with delays, logistics, and countless complications, yet never once made it feel like a burden. His communication was constant, reassuring, and professional throughout the entire process.

What really stood out was his kindness and integrity, he treated my situation with genuine care, not just as a job. It’s rare to come across someone so dedicated and trustworthy.

If you ever need a reliable courier who truly follows through no matter how difficult things get, I cannot recommend him enough. I’m beyond grateful for his help and wouldn’t hesitate to trust him again.

Thank you for turning a stressful situation into such a positive experience. My application goes to the entire team for all their efforts. Thank you.

17 avril 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Hi Yakalla,
This one became more of a personal effort for us than just a standard service case, especially with all the challenges at the airport making the process difficult.

We simply did everything we could, step by step, until your phone finally reached you safely in Cairo.

Reading your words now, we feel genuinely proud that the effort meant something on your side as well. It was a pleasure to assist you, and we’re truly happy we could help turn a stressful situation into a positive outcome.

Thank you for your trust and your kind feedback.

Noté 5 sur 5 étoiles

Wonderful experience with this company

Wonderful experience with this company, professional, fast, punctual. My hand luggage was taken unintentionally by another person and was left in the lost and found. They picked it up as quickly as they could and sent it to me via UPS to Macedonia. Because of them I have my suitcase in my hands again. Thank you to the whole team, especially to the sub-contractor Fatih!

14 avril 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Hi Jovana,

We're glad your luggage made its way back to you safely.

We wish you many smooth and enjoyable flights ahead. And of course, we’d be happy to welcome you back to Türkiye again—hopefully without luggage-issues! 😊

Thank you for your kind words and for taking the time to share your experience. We truly appreciate it!

Noté 5 sur 5 étoiles

I left an iPad on a charter flight and…

I left an iPad on a charter flight and Fatih and the team made retrieval a painless process. Great communication and transparency, I am a satisfied customer!

10 avril 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Hi Greg
We also want to thank you sincerely for trusting us from so far away. Handling a delivery to New Zealand is a meaningful milestone for our team in these early years, and it’s something we’re genuinely proud of.

Noté 5 sur 5 étoiles

We were so satisfied with overall…

We were so satisfied with overall process. Very clear guidelines and very supportive team. They were so approachable and answer the queries on time!

30 mars 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Thank you for your review, Gita. I'm glad to read them.
Sincerely
Fatih

Noté 5 sur 5 étoiles

My name Bhaveshbhai I left my hand bag…

My name Bhaveshbhai I left my hand bag Istabul Airport your employee pick up my bag Frome lost and found office and ship with USP also very honest about money I have cash they very oñest send my money also . nothing stolen from my bag including my money

25 mars 2026
Avis spontané
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Réponse de Lost and Found Shipping Service

Dear Bhavesti, thank you for your kind words. Appreciate it.
Fatih

Noté 5 sur 5 étoiles

Great service

Great service. Great communication. Fatih helped with filling out airport forms and making sure they were correct so that the lost items could be collected easily and without delay. Items were picked up at airport lost and found and shipped the same day. I am very happy with the service.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Lost Airpods came back home :)

I lost my AirPods at the airport and only realized it when I got back home. Since the lost and found office couldn't arrange shipping, Fatih took care of it very thoroughly. He picked up the device, packed and shipped everything to Germany, and also handled the necessary customs documents. Overall, perfect service and very personalized communication. And all at a very fair price. I can highly recommend him.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Fatih was incredibly responsive, provided updates and went above and beyond by wrapping my headphones in bubble wrap and deflating the random football in my rucksack to minimise shipping cost. Great job.

1 décembre 2025
Avis spontané
Logo de Lost and Found Shipping Service

Réponse de Lost and Found Shipping Service

Hi Tamara! Very happy to see your kind reviews.
Fatih

Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast, quick shipping and well packaged, I highly recommend. Great communication. Thank you to the whole team.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Support in recovering my laptop

I had left my laptop at Antalya Airport and contacted Lost & Found Courier Services to arrange collection and shipment to Poland.

The communication was clear and responsive throughout the entire process. They organized the pickup, handled the documentation, and provided tracking details once the parcel was shipped. The laptop arrived safely and well packed.

There were additional customs clearance fees in Poland, which are determined by local authorities and outside of the company’s control. Apart from that, the service was handled professionally and with care.

Overall, I appreciate the effort put into recovering and returning my property, and I’m glad everything was resolved successfully.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great !

Always available and with quick response. Losing a bag at a foreign country is tricky, but Fatih made it really simple, he gave a trustworthy impression right from the start, and proved that impression to be right. I recommend

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast and reliable help!

We got excellent help with retrieving a lost bag. Great guidance through paperwork and transport options!
Can highly recommend!

6 janvier 2026
Avis spontané

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