I am an agent using this system for the new AML Laws coming into play from the 1st July. After signing up with this company in April this year I have had nothing but problems. Mostly caused by lack of... Voir plus
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Well not great because I couldn't proceed with the request on my mobile phone as it said it wasn't compatible. I have a Samsung S9 that isn't ancient, so a bit frustrating. I was able to complete th... Voir plus
L'entreprise a répondu
Although there was a lot of interest from AplyiD when signing us up, the support appears to have fallen away. There was also a misunderstanding as to how we could invoice our clients in respect of thi... Voir plus
This company uses data scraping services such as Lusha and Apollo to send unauthorised marketing communications. I received an email from a "BDM" addressing me like we'd been friends for years, but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
AML compliance is essential - but it shouldn’t slow your business down. APLYiD is a no-nonsense, all-in-one AML platform designed for businesses that want zero complexity, zero delays, and total compliance confidence. APLYiD lets you manage AML due diligence for every client, from start to finish, all in one place. Easily onboard, verify and reverify clients and businesses, assess and manage risk, and monitor ongoing obligations without juggling multiple systems.
Coordonnées de contact
99 Khyber Pass Road, 1023, Auckland, Nouvelle-Zélande
- 0800 969 300
- sales@aplyid.com
- aplyid.com
2,3
Bas
111 avis
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N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Great service
8 février 2022
APLYiD is very easy to use and out…
APLYiD is very easy to use and out clients find it easy to navigate as well.
8 février 2022
Very efficient and easy to use
8 février 2022
Some breakdowns in online services and…
Some breakdowns in online services and sometimes hard to get hold of someone when you urgently need them but apart from that, no complaints
8 février 2022
A huge time saver
8 février 2022
Excellent product
Allows us to satisfy our AML & KYC compliance with ease. All feedback from our LPs has been positive.
7 février 2022
Not what was expected
Although there was a lot of interest from AplyiD when signing us up, the support appears to have fallen away. There was also a misunderstanding as to how we could invoice our clients in respect of this service. Altogether, not really satisfactory. The software itself however does appear to be good and do the job well, hence 2 stars instead of 1.
7 février 2022
Unable to use it
Well not great because I couldn't proceed with the request on my mobile phone as it said it wasn't compatible. I have a Samsung S9 that isn't ancient, so a bit frustrating. I was able to complete the ID process by forwarding the request to my husband's phone (also a Samsung - A series). I was told by Chris that an new upgraded system at your end would soon override these issues, so hopefully you have this resolved now, as I'm sure I'm not the only person unable to use APLY.
2 février 2022
Réponse de APLYiD
Hi Lee, Thanks so much for taking the time to leave us a review. We really value your feedback, You are correct that this issue has been corrected in the new version and we hope to have that live for all users very soon. We apologise that your experience wasn't great and next time you get to use APLYiD we are sure it will be great. As always our technical support team are available to help on 0800 969 300.
Chris Allan and Toby Taylor and
Chris Allan and Toby Taylor and, of course your good product, are why we stay with AplyID.
2 février 2022
Réponse de APLYiD
Hi Cindy! Thanks for taking the time to leave a review, Chris and Toby say hi!
Quick and easy to use for our firm and…
Quick and easy to use for our firm and we've had positive feedback from clients
2 février 2022
Réponse de APLYiD
Thanks for your review, we really appreciate it! We are glad that your clients are enjoying the experience.
Réponse de APLYiD
Thanks for your review, we really value your feedback, We recently upgraded our portal architecture which enables us to make more changes to the portal including the search functionality, this is very much on our radar to complete and we hope that you will be happy with the results.
I am giving an average review due to…
I am giving an average review due to the fact that it takes you almost over a week to reply to any of our emails and/or telephone requests. I feel that this could be worked on.
2 février 2022
Réponse de APLYiD
Hi Bronwyn,
Thank you for your feedback. Please accept our apologies, this time frame most definitely falls outside of our expected service levels. Our Key Account Director will be in touch very shortly to discuss this with you further.
Many Thanks,
APLYiD Team
Réponse de APLYiD
Thanks for your review! We really appreciate it!
Excellent service so far
Excellent service so far, given only used this service a couple of times.
Be good if download could be longer than 5 minutes though - maybe 15 minutes :)
1 février 2022
Réponse de APLYiD
Hi! Thanks for your review - We absolutely love feedback! The information is available for download in the portal for up to 7 days, after it is downloaded it will be deleted within 5 minutes, this is to protect the data of your customers. - Hope this helps! :)
Easy to use and quick process
1 février 2022
Réponse de APLYiD
Thanks for leaving us a five star review Phillip!
Great job
Great job! Easy to use and ID reports are exactly what we need. Thank you! :)
1 février 2022
Réponse de APLYiD
No Thankyou Alaiza! We appreciate the feedback.
Would be helpful if the docs were kept…
Would be helpful if the docs were kept longer online once view and saved, just incase we had a computer fault and had to re download them
1 février 2022
Réponse de APLYiD
Hi Katelyn, Thanks for the review, we appreciate your feedback - We don't store users data in keeping with our privacy policy however we would recommend storing them in a cloud based system or storage service so that they are backed up.
I have found this site easy to use as a…
I have found this site easy to use as a first time user. It is very user friendly which is helpful.
1 février 2022
Réponse de APLYiD
Hi Haley, We are very pleased your initial experience has been a positive one, thanks for taking the time to let us know!
Many Thanks
The APLYiD team
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