Scam. I requested a refund before the 30 days. Leads Gorilla never responded. Paddle, the company that facilitates the sale never responded. They stole my money. Paypal denied by request for... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Unfortunately this does not work. There is something really wrong with setting up Google API keys that should interact with this app. I tried many times, nothing changed. Contacted cust... Voir plus
This app is not perfect, that said if you want to personnally look for businesses around you, it'll definitely come at both a financial and time cost that could delay your starting point for a bit. Th... Voir plus
Attempted to set up SMTP & I couldn’t locate information LeadsGorilla was asking for. In the first email, the instructed me to contact MailGun Support. MailGun was no help as it isn't their se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
LeadsGorilla is the world’s leading local client finding & closing platform used by more than 21.000+ agencies, consultants, small businesses & entrepreneurs worldwide.
Coordonnées de contact
Str. Mesteacanului , 300178, Timisoara, Roumanie
- denis@app.leadsgorilla.net
- app.leadsgorilla.net
3,0
Moyen
193 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The service sounds great, but it's not
The service sounds great, but I wish it actually worked. But the system does not send out letters anymore, even after several settings, it keeps writing errors.
The lead collection is not good either, you can only send a letter to one person at a time and the text of the report is not professional, it contains many errors.
I have not yet reached the second payment, but based on the comments, there will be problems with that as well.
11 mars 2024
Avis spontané
Réponse de Leadsgorilla App
I'm sorry to hear that our service didn't meet your expectations. Your feedback is important to us, and I want to address your concerns:
Letter Sending Errors: We apologize for any difficulties you've encountered with the letter sending functionality. It's essential that our system operates smoothly and accurately. We are actively working to address any errors and improve the reliability of this feature.
Lead Collection and Report Quality: We understand the importance of effective lead collection and professional-quality reports. We apologize for any shortcomings in these areas and are committed to enhancing our systems to provide better results and more polished reports.
Concerns about Future Payments: We regret any concerns you may have regarding future payments. It's crucial for us to provide transparent and reliable billing processes. If you have any specific concerns or questions about future payments, please don't hesitate to reach out to our support team, and we will assist you promptly.
Your satisfaction is important to us, and we want to ensure that your concerns are addressed and that you are not burdened with unexpected charges. We appreciate your feedback, and we apologize for any inconvenience you've experienced. Thank you for bringing this to our attention, and we will take immediate action to assist you.
As a newcomer to the digital marketing…
As a newcomer to the digital marketing industry, my primary focus revolves around lead generation campaigns. Seeking to streamline my processes, I decided to invest in Leadsgorilla 2.0. Upon installation, I encountered a hurdle: the app required a Google Cloud subscription to access leads. This revelation left me momentarily perplexed, considering the additional cost implications.
Thankfully, my concerns were swiftly addressed when I reached out to the support team. Within a few hours, they responded, clarifying that Google Cloud essentially operates on a complimentary basis with monthly ad credits. Moreover, unless my lead searches exceeded 100,000 per month, there would be no extra charges. This reassurance immediately boosted my confidence in the app.
Leadsgorilla 2.0 proves to be an impressive tool, particularly for B2B targeting. The detailed reports and leads it generates are nothing short of remarkable. As a beginner, I found their video tutorials incredibly helpful in navigating the platform. Surprisingly, it didn't take long to grasp the app's functionalities, thanks to its intuitive interface.
In essence, I wholeheartedly recommend Leadsgorilla 2.0 to anyone seeking efficient lead generation solutions, especially owing to its remarkably user-friendly interface and exceptional customer support.
7 mars 2024
Avis spontané
Réponse de Leadsgorilla App
Thank you so much for your honest and positive feedback on using LeadsGorilla.
Leadsgorilla 2.0 Standard Advanced Version.
(Updated review)
I bought Leadsgorilla 2.0 That was supposed to be USD 37 (inclusive of TAX where applicable) one time payment. They however went ahead and charged me USD 42.92 claiming the extra 5.92 is VAT.
One month later they charged me another USD 42.92 and claimed it was a subscription and I'm waiting for them to solve the VAT issue. So now they've changed me USD 42.92 twice.
I'm still waiting on them to resolve my billing issues, a month after purchase.
Update 13th March.
Leadsgorilla has sorted out my billing concerns and the refund was successfully completed.
With billing issues aside, I went ahead and tried out the platform and it's a great platform for Local Leads generation. It works well for finding local B2B leads.
4 mars 2024
Avis spontané
Réponse de Leadsgorilla App
It sounds like you opted-in for an upgrade which is a monthly subscription. Can you please open a support ticket along with your order number so that we can have this investigated?
Abosulute garbage service
Abosulute garbage service. They 'cancelled' my subscription and then charged me again regardless.
HORRIBLE. DON'T POKE THIS SOFTWARE WITH A STICK. GO TO SOMETHING LIKE CLAY INSTEAD.
28 février 2024
Avis spontané
Réponse de Leadsgorilla App
I apologize for that oversight. Let me rephrase without using numbering:
I'm truly sorry to hear about the frustration and inconvenience you've experienced with our service. Your feedback is important to us, and I want to address your concerns:
Subscription Cancellation Issue: We apologize for any confusion or inconvenience caused by the cancellation of your subscription and subsequent charge. It's crucial for us to ensure that our subscription management processes are clear and accurate. We will investigate this matter promptly to understand what went wrong and take corrective action to prevent similar issues from occurring in the future.
Dissatisfaction with Service: We regret that your experience with our service has been negative. We strive to provide a reliable and user-friendly platform, and it's disappointing to hear that we've fallen short of your expectations. Your feedback is valuable, and we will use it to identify areas for improvement and enhance our services.
Alternative Recommendations: We appreciate your suggestion to explore alternative services like Clay. We understand that different customers have different needs and preferences, and we respect your decision to seek alternatives. We will take your feedback into account as we continue to improve our offerings and strive to provide the best possible experience for our users.
If there's anything specific you'd like us to address or if you have further questions, please feel free to provide more details, and we'll do our best to assist you promptly.
Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience or frustration you've experienced. We will take immediate action to address the issues you've raised and ensure a better experience for our users.
TERRIBLE CUSTOMER SERVICE
I requested a refund and waited 7 days for no response from customer service. I then proceeded to make another ticket, waited 2 days, and still received no response. Following that, another ticket was ignored. This is ridiculous. I get 7 marketing emails a day from Gorilla Lead, yet I get no response from customer service.
15 janvier 2024
Avis spontané
Réponse de Leadsgorilla App
I'm truly sorry to hear about your frustrating experience with our customer service. Your feedback is important to us, and I want to address your concerns:
Refund Request Delay: We apologize for the delay in responding to your refund request. It's unacceptable that you had to wait for so long without receiving a response. Resolving customer inquiries promptly is a priority for us, and we regret any inconvenience this has caused you.
Lack of Response to Tickets: We understand how frustrating it can be to reach out for assistance and not receive a timely response. Your experience with our support team falling short of your expectations is disappointing, and we apologize for the inconvenience.
Excessive Marketing Emails: We apologize if you've received an excessive number of marketing emails from us. We understand the importance of balancing promotional communications with providing timely support to our customers. We will review our email communication practices to ensure that they align with your preferences and expectations.
We take your feedback seriously, and we want to make things right. We will investigate the issues you've raised with our customer service and take immediate action to improve our responsiveness and communication.
If there's anything specific you'd like us to address or if you have further questions, please feel free to provide more details, and we'll do our best to assist you promptly.
Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience or frustration you've experienced. We will take immediate steps to address the issues you've raised and ensure a better experience for our customers.
Harnessing the Right Clients
LeadsGorilla is a tool that's made a big difference in how I find and connect with potential clients. Here's a straightforward look at what I like about it and where it could improve, giving it a solid four stars in my book.
What's Great:
-This tool is excellent at helping me find business leads that could use my services. It's like having a map that leads straight to potential clients who are a good fit for what I offer.
- For anyone focusing on local markets, LeadsGorilla offers useful local SEO information to help you understand how you can perform better in search results. This has been a big help in planning more effective strategies.
- The platform is user-friendly, so I didn't have to spend much time learning how to use it. This makes getting started and finding leads much faster and less frustrating.
Could Be Better:
- While LeadsGorilla does many things well, I feel it could offer more detailed analytics and options for customization. This would make it even more helpful by giving a deeper understanding of the leads and how to approach them.
In all, LeadsGorilla is a vital asset for anyone in digital marketing looking to streamline their process of finding and connecting with potential clients. It's not perfect, but its ability to identify quality leads and provide valuable SEO insights makes it a tool worth having. It's made my work more accessible and more effective.
20 février 2024
Avis spontané
Réponse de Leadsgorilla App
Thank you so much for your positive review and your detailed feedback! We are already working on making the analytics more detailed and giving our users more option for optimization.
LeadsGorilla Team
The best leads generation tool ever
The best leads generation tool ever. Whatever they promise is what you get. Also their customer service is out of this world. Really premium quality service from leadsgorilla.
20 février 2024
Avis spontané
Réponse de Leadsgorilla App
Thank you so much for your recommendation of LeadsGorilla!
Good but hope more from your team
Good but hope more from your team. I have been using leads gorilla 1.0 for nearly 2 years. It is an amazing product. The only thing this thing lag is the ability to screen more category in Malaysia.
1 décembre 2023
Avis spontané
I've had a good experience using Leads…
I've had a good experience using Leads Gorilla. For everything I've needed it for, it's been great. I started with 1.0 version and then got 2.0 which I fantastic. There are a lot of things the software does and I haven't even used it all but what I have used has been really helpful for my business so far. I like how it provides not just leads but other information about each lead that helps me to see how I can help them.
1 janvier 2024
Avis spontané
Lead Gorilla is outstanding for lead…
Lead Gorilla is outstanding for lead generation! Its user-friendly interface and accurate data have significantly boosted our conversion rates. A must-have tool for efficient and effective outreach. Highly recommended!
26 décembre 2023
Avis spontané
Exceptional Support and User-Friendly Experience with Leads Gorilla
Dear Leads Gorilla Team,
I wanted to take a moment to share my positive experience with your platform and, in particular, commend your outstanding support team.
As a user, I've found Leads Gorilla to be incredibly user-friendly and effective for lead generation. The features are robust, and the platform has become an integral part of my workflow.
What truly sets Leads Gorilla apart is the exceptional support I've received. Whenever I've had questions or faced any issues, your support team has been prompt, helpful, and dedicated to resolving any issues. This level of customer service has made my overall experience with Leads Gorilla enjoyable and stress-free.
Thank you for providing not only a great product but also a team that genuinely cares about customer satisfaction. I look forward to continued success with Leads Gorilla.
Best regards,
Mohit Dhiman
16 décembre 2023
Avis spontané
Leads Gorilla is a must-have for anyone who wants to grow their business online. It has a simple and elegant user interface that lets you access and manage tons of web elements without getting lost or
Leads Gorilla is a must-have for anyone who wants to grow their business online. It has a simple and elegant user interface that lets you access and manage tons of web elements without getting lost or distracted. It also integrates smoothly with third-party sites. They have different plans that don't make you feel like they're keeping the product you can't for in the highest paid tier making you upgrade upgrade upgrade etc., from Standard to Agency you can lose. I could have stayed with the standard plan but it was way to nice for me not to support it. I started with the Standard plan and I was very happy with it. But then I saw how much more I could do with the higher plans, and I decided to upgrade.
Leads Gorilla also has amazing customer service. They are fast and friendly, and they always solve any issue you might have. They even gave me a free gift when I made a mistake with my purchase, which was very nice of them. Leads Gorilla really values its customers and their feedback is a rare thing these days. That needs to be acknowledged. It's a lost art.
Leads Gorilla is worth every penny. It costs less than a pizza night for my family. I’m hooked on Leads Gorilla and I can’t wait to get the Agency plan and become a Silverback 🫡💪 Leads Gorilla is the best thing that ever happened to me as a business startup. Dasher me from having to hire a sales representative.
I can't believe it's a one time cost seriously. Good Job Leads Gorilla.
Preston Johnson
VNDR Pub.
26 novembre 2023
Avis spontané
I recently subscribed to Leads Gorilla…
I recently subscribed to Leads Gorilla and was immensely satisfied with their service and customer support. Though I had to cancel my subscription due to time constraints, their team's response to my email was impressively quick and considerate, replying within just 4 minutes. Rarely have I seen such a professional and delightful service. Looking forward to rejoining soon
6 décembre 2023
Avis spontané
TRUFFA + TRUFFA
TRUFFA + TRUFFA
Per caritá…non fatevi abbindolare….ho provato a recedere da questo abbonamento e dopo diversi ticket ci sono riuscito ma mi hanno…mangiato…RUBATO altri 48$….ATTENZIONE non funziona nulla…richiedi dal centro di Milano raggio 20 km escono leades dalla Romania,Albania etc...ALLA LARGA
2 décembre 2023
Avis spontané
Réponse de Leadsgorilla App
We apologize for any difficulties you've encountered in managing your subscription and the inaccuracies in the leads you received. Your experience does not align with our standards, and we genuinely value your feedback.
Regarding the unauthorized charge of $48, we understand how concerning and frustrating this situation must be. Our aim is not to take advantage of our customers, and we want to resolve this issue promptly. Please provide us with your details, including the information related to this charge, and we will investigate and address the matter to ensure a proper resolution.
Your satisfaction is important to us, and we want to ensure that your concerns are addressed and resolved to your satisfaction. If there are any other issues you'd like us to look into or if you have further questions, please feel free to provide more details.
I'm disappointed with the support…
I'm disappointed with the support experience I had; all they did was redirect me to Google for information I already had. It's disheartening that assisting users in utilizing your software is considered "out of scope," especially when it's integral to your product. Ensuring everyone can effectively use your product should be a priority, and I expected a more helpful support experience. Waste of money cant use it.
30 novembre 2023
Avis spontané
Réponse de Leadsgorilla App
We apologize if you felt that we were not able to provide the support you needed. Our goal is to assist our users in utilizing our software effectively, and we recognize the importance of doing so. It's disheartening to hear that you found our support response lacking.
We understand that redirecting you to external sources like Google for information you already possess is not the level of support you expected, and we appreciate your feedback in this regard. We will work on improving our support process to ensure that we can provide more direct and helpful assistance to our users.
Your satisfaction is important to us, and we want to ensure that you can use our product effectively. If you have specific questions or issues you'd like us to address, please feel free to provide more details, and we will do our best to assist you.
We apologize for any inconvenience you've experienced, and we hope to have the opportunity to make things right and provide you with a better experience moving forward. Your feedback is invaluable, and we take it seriously as we strive to improve our support services.
Honestly Worst software - Hard to Get a Refund
Honestly Worst software.
All up if you want access to everything costs about $300AUD. The citations software is rubbish and is not accurate at all. Even picks up local citations from other countries which are not yours even when selecting the target location. There AI upsell is rubbish. I asked it to write a GMB description and it even got my location wrong even though you enter you address into it. My address is an Australian address however it said i was a UK business?
The leads you can get your self by just typing in a keyword into google. and using Isearchfrom to get location based leads.
Not worth it at all.
25 novembre 2023
Avis spontané
Réponse de Leadsgorilla App
I'm sorry to hear that you've had a frustrating experience with our software. We appreciate your feedback, and we take your concerns seriously. We understand that the accuracy of our citations software and the AI upsell feature have fallen short of your expectations. We are actively working on improving these aspects of our software to provide more accurate results and descriptions.
Regarding the pricing, we are continuously reviewing our pricing structure to ensure it aligns with the value we provide. We would appreciate the opportunity to regain your trust and improve your experience. If you have any further feedback or specific issues you'd like us to address, please don't hesitate to reach out. Your input is invaluable to us.
Total scam
Total scam, I bought this on the 23rd of November 2023 and by this date I still can’t login 11/27/2023 and I contacted support tickets twice and I’m being ignored . Does not match our credentials when I put my email we’re I receive meses from Adrian the so called scammer of this trash scam.
23 novembre 2023
Avis spontané
Réponse de Leadsgorilla App
We apologize for any inconvenience you've experienced regarding your login. It's essential to us that our customers can access our services smoothly. I understand your frustration in not being able to access your account despite your purchase.
The lack of response from our support team is not in line with our standards of service. We deeply regret the delay in addressing your concerns and acknowledge that this has added to your frustration.
To assist you in resolving this matter promptly, please provide us with your details, such as your purchase information and the email associated with your account. We will prioritize your case and work towards resolving the login issue and addressing any other concerns you may have.
We sincerely apologize for any inconvenience caused, and we appreciate your patience. Your satisfaction is important to us, and we are committed to rectifying this situation and ensuring you have a positive experience with our services. Thank you for bringing this to our attention, and we will take immediate action to assist you.
Avoid
Avoid
Basically just a Facebook and google business scraper.
Need a Google API to run this - around $20 for every 1000 searches.
Lots of hidden costs and upsells
A complete nightmare to get a refund.
Obviously paying large commissions and for internet hype.
These are the types of companies that should not be allowed to exist.
Adding to this post. Eventually was told a refund would be processed and to wait the usual 3-5 days. .... 10 days later, no refund. Had to start a chargeback.
6 novembre 2023
Avis spontané
Réponse de Leadsgorilla App
We are committed to providing a fair and efficient process for our customers. It's disappointing to hear that you experienced difficulties in obtaining a refund. We apologize for any inconvenience and delay you've faced in this regard.
We appreciate your feedback, and it's important for us to address your concerns. If you have any specific issues you'd like us to investigate or if you have further questions, please provide more details. We will prioritize your case and work towards a resolution that aligns with our policies.
We genuinely regret any inconvenience you've experienced and any dissatisfaction with our services. Your input is valuable, and we will use it to improve our services. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make things right and provide you with a better experience in the future.
Terrible service
Terrible service. False refund policy and they WONT be willing to refund you anything unless you debate them and are fast to response back to their ridiculous "Counter-offers". If you fail to do so on "their time" only way is to chargeback (which is bad business for them)
Really not recommending it there are way more better tools itself and friendly CS team.
7 novembre 2023
Avis spontané
Réponse de Leadsgorilla App
I'm truly sorry to hear about your negative experience with our service, and I want to address your concerns:
We apologize for any frustration you've experienced with our refund policy and the need to engage in disputes to seek resolution. This does not align with our commitment to providing fair and transparent policies and excellent customer support.
Your feedback is essential to us, and we want to make things right. If you believe you are eligible for a refund or if there are specific issues you'd like us to address, please provide more details. We will investigate your case promptly and work with you to ensure a resolution that aligns with our policies and your expectations.
We genuinely regret any inconvenience you've experienced and any dissatisfaction with our customer support. We appreciate your input, and we will use it to improve our services moving forward. If there's anything else you'd like us to look into or if you have further questions, please feel free to provide more details, and we'll do our best to assist you.
Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make things right and provide you with a better experience in the future.
Great software + amazing support!
Great software. Amazing expertience with the support too. Nothing to complain.
6 novembre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.